Top Notch Customer Service! I was a little nervous to order from BULQ since I've never done liquidation cases before (only sourced via thrift stores and bargain shops). My first box had a few broken items and they promptly responded and refunded me for the damaged items. I've since ordered 2 more cases! I can't tell you how many people I've raved to about BULQ -- I've made $$ from my boxes, kept a few things for myself and enjoy shopping virtually from their app. 5 stars!

A+ to customer service I ordered a box of New women’s clothing but received a box of apparent store returns, some articles with damage. I reached out to customer service by email and had an immediate response. My situation was taken care of promptly and courteously. I am highly impressed with the customer service, so rare to find this consideration these days! I would give customer service themselves 5 stars.

Bulq seems to be a good idea for those… Bulq seems to be a good idea for those of us sourcing for resale But I need certain types of merchandise and your cases are always mixed forcing me to purchase items that I do not want to sell. When I say I want to Purchase a category ie. Consumer electronics, that is all I want to see in a case when I look at it not a mix of multiple categories. That being said I think you would have more interest from me if these adjustments to your case sales giving us the opportunity to purchase just the categories we want.

Someone ordered two items from your… Someone ordered two items from your website using my papal account. I called and emailed your office and informed the representative of my issue. She told me to call PayPal. Your company received one package back from the Atlanta address and canceled the one to my address but never refunded my money or provided me w/ an explanation. PayPal stated the purchases were authorized by me so I’m out of $1000 and nothing to show for it. I’m extremely disappointed and disgruntled.

Not worth it They are pretty inflexible, and I found that the items I was making some money on quickly increased in price to the point where my labor had no value. To order from them would be working for free or taking a loss. They would put used items under new items that were photographed on top of the bin. I would see a lot of stuff with stains, holes, sometimes with wear or odors that were just not worth reselling or unable to sell. I'd say over 25% of the items had some sort of problem, some which could not be fixed. Prices have increased substantially. There used to be a few extra items thrown in each box to help with margins, but now it's down to the wire - you never get any extra items and 10% of it can't be listed due to condition. The margins are razor thin and I'll be lucky to break even on recent purchases. I regret ordering from them. People don't want to pay 90% retail for a low sell through product that's a return and smells of body odor, when the seller eats 15-20% marketplace fees in addition to the cost of labor to photograph, clean it up, ship it etc. It seems like BULQ is probably more appealing to newbies who don't know much about ROI. There are other liquidators that respect your value and your labor, and provide appropriate pricing for the condition and margins. I don't recommend BULQ. They are convenient but they will take your money and leave you with trash mixed in with a few ok items that don't cover the overhead on the box much less the extra effort you have to put in...