Mohsen Barati
GBVery bad support You can never use online chat except with sales department, when server/your site is down they don't respond to your ticket and after it comes back live you get a reply service is up and there was no problem. And a lot of more bad experiences with them. After 4 years Im moving to new provider.The prices might be cheap but so is the company service
Melanie
GBgood prices, ok support, good uptime I use this server for testing before production and it works pretty good. Support usually answers questions within 24 hours. Good value for the price.
Stefano
GBMigrated to ASPNIX, very happy now! Migrated to ASPNIX after my host of 15 years closed it's doors. Found them by looking at SmarterTools website for available SmarterMail providers. I have 22 websites, all running on classic ASP and access databases, older tech, but still works. Had no issues moving over my sites and their files, everything worked out of the box. There was a bit of a learning curve to their control panel, there are a lot of options and what not that I am not familiar with as my old host's system was very "simple". I have come to love all the options as many of these visual components are things I used to have to hunt down how to set in my web.config file. Mail migration was also fairly smooth, the migration took a while as my old host was fairly slow, updated my email clients and everything just worked. My sites load blistering fast now, uploading all my files was also much faster than my previous host. Support has been great the few times I have contacted with questions about how something works or where to find x option, responses were fast and very knowledgeable. Overall, 9/10!
Kevin A. Disney
GBGreat customer service. -
Vox Draconis
ZAUnprofessional, rude & useless product. I signed up a few years ago to ASPNix, based on all the bang for your buck it bragged about. Boy, did I get banged in another way by very slow, unprofessional, rude staff offering useless support, but their system and products are barely-functional seemingly hacked together stuff running on mercy alone. The whole experience was terrible for both myself and my clients, which weren't very impressed with my decision of host for my reseller account. Steer well clear of these clowns.