Disappointed ***Update: The BBB contacted me to advise that Design Vocals never answered their inquiry regarding my concerns. I'm just looking for a resolution. This is not how you treat a customer or the BBB. **** I am disappointed with this company. I hired them since May 2020 and I have not received my logo trademark yet. They don't tell you all of the up front costs for the logo process. I paid my fees Spring/Summer 2020 and to date no trademark. I should of had it in November 2020 and here it is early 2021 and still nothing. I have left numerous messages and to date, no return communique about the status. Unfortunately, I placed a complaint with the BBB to assist in resolving this issue.

The team at Design Vocals treated me like I was their most important client! The team at Design Vocals treated me like I was their only and most valued customer. They were prompt with the delivery of designs for review, open and quick with responses to changes and always (Jane) courteous and professional. They made efforts to not only meet my needs but to provide additional services without pressure but truly with and understanding of my business needs.

You get what you pay for You get what you pay for. These are not professional logos so don't expect to get anything like what they have on their homepage. Luckily the client I had this logo done for is not very picky. Support and communication has been great they do answer your messages promptly and follow up.

HORRIBLE EXPERIENCE!!!...Save your… HORRIBLE EXPERIENCE!!!...Save your money!!!...I literally lost my voice SCREAMING with these people for my refund for a job I never received.. DONT SAY I DIDNT WARN YOU!!!

keep this company away first of all, their listed address: 1340 Reynolds Ave, Suite 116 Num 1018, CA 1018 has many business names but no Design Vocals there. 2nd: Design Vocals is lately created and they used deltadesigndoc before and used the sams address mentioned above 3rd: they also use the following address listed in their contract: 2800 Eisenhower Ave Suite 220 Alexandria, VA22314, I checked and there is no such company 4th: they used other names showing in your credit card like Exploride Group Inc 5th: their actural location showing on the credit card is in Dover DE. I signed the contract with them in Jan to design my website, but no work done by July. I found they are not reliable, not honest, poor quality work, cheating. if you want to use their service be careful and ask them to show you their business license.