My rep was very polite and easy to work… My rep was very polite and easy to work with. But I do not like the way this company operates. I paid money for a service. I was not offered these "additional" services like website design when I originally signed up. It was only after I was locked in with design services that I was essentially spammed for other services and to spend way more money. Just as much time was spent being sold another product or option as what was actually spent on my logo design. Be upfront before money is spent. I hate getting salesmanned.

Disappointed ***Update: The BBB contacted me to advise that Design Vocals never answered their inquiry regarding my concerns. I'm just looking for a resolution. This is not how you treat a customer or the BBB. **** I am disappointed with this company. I hired them since May 2020 and I have not received my logo trademark yet. They don't tell you all of the up front costs for the logo process. I paid my fees Spring/Summer 2020 and to date no trademark. I should of had it in November 2020 and here it is early 2021 and still nothing. I have left numerous messages and to date, no return communique about the status. Unfortunately, I placed a complaint with the BBB to assist in resolving this issue.

Fast, Helpful and Communicative The whole team was very patient and helpful throughout my entire logo design experience. They offered a great variety of initial logo design options and really listened to the feedback I had narrowing down my final design. They are very good at staying in communication with you on a daily basis and have quick turn around time during the revision process. I am exceptionally pleased with my results and with the service provided by the team at Design Vocals. I definitely recommend giving them a try!

Those 5 star reviews are fake. This is a absolutely terrible company. They actually try to scam you. Make you a copied website claiming that it’s completely original and charges you $3k for it. Please save yourself the time money and headache. Plus all of their 5 star reviews are fake

keep this company away first of all, their listed address: 1340 Reynolds Ave, Suite 116 Num 1018, CA 1018 has many business names but no Design Vocals there. 2nd: Design Vocals is lately created and they used deltadesigndoc before and used the sams address mentioned above 3rd: they also use the following address listed in their contract: 2800 Eisenhower Ave Suite 220 Alexandria, VA22314, I checked and there is no such company 4th: they used other names showing in your credit card like Exploride Group Inc 5th: their actural location showing on the credit card is in Dover DE. I signed the contract with them in Jan to design my website, but no work done by July. I found they are not reliable, not honest, poor quality work, cheating. if you want to use their service be careful and ask them to show you their business license.