Disappointed ***Update: The BBB contacted me to advise that Design Vocals never answered their inquiry regarding my concerns. I'm just looking for a resolution. This is not how you treat a customer or the BBB. **** I am disappointed with this company. I hired them since May 2020 and I have not received my logo trademark yet. They don't tell you all of the up front costs for the logo process. I paid my fees Spring/Summer 2020 and to date no trademark. I should of had it in November 2020 and here it is early 2021 and still nothing. I have left numerous messages and to date, no return communique about the status. Unfortunately, I placed a complaint with the BBB to assist in resolving this issue.

You get what you pay for You get what you pay for. These are not professional logos so don't expect to get anything like what they have on their homepage. Luckily the client I had this logo done for is not very picky. Support and communication has been great they do answer your messages promptly and follow up.

My rep was very polite and easy to work… My rep was very polite and easy to work with. But I do not like the way this company operates. I paid money for a service. I was not offered these "additional" services like website design when I originally signed up. It was only after I was locked in with design services that I was essentially spammed for other services and to spend way more money. Just as much time was spent being sold another product or option as what was actually spent on my logo design. Be upfront before money is spent. I hate getting salesmanned.

STOP AND READ IF YOU ARE CONSIDERING… STOP AND READ IF YOU ARE CONSIDERING THIS COMPANY! I didn't do my due diligence and got totally burned by this "company". After reading some recent reviews I share the same experiences. They lie. They tell you you'll have everything you need and when they are finished building your website they tell you oh... you need to pay more for this, that or the other thing JUST to make the website even work. They are full of excuses, have fluff answers for everything and make the promises of "don't worry about a thing you'll be very happy". No, no you won't. Save your money and spend it with a more legitimate company.

Those 5 star reviews are fake. This is a absolutely terrible company. They actually try to scam you. Make you a copied website claiming that it’s completely original and charges you $3k for it. Please save yourself the time money and headache. Plus all of their 5 star reviews are fake