Disappointed ***Update: The BBB contacted me to advise that Design Vocals never answered their inquiry regarding my concerns. I'm just looking for a resolution. This is not how you treat a customer or the BBB. **** I am disappointed with this company. I hired them since May 2020 and I have not received my logo trademark yet. They don't tell you all of the up front costs for the logo process. I paid my fees Spring/Summer 2020 and to date no trademark. I should of had it in November 2020 and here it is early 2021 and still nothing. I have left numerous messages and to date, no return communique about the status. Unfortunately, I placed a complaint with the BBB to assist in resolving this issue.

This company deserves a ZERO star… This company deserves a ZERO star review. They take your money and do not complete the work. I have been WAITING FOR A REFUND FOR MONTHS NOW. They took payment and failed to deliver on their promise. I have endless emails fro them promising me a refund and still nothing. I will be filing a lawsuit against them very soon.

Ego-soar.com | Such an AMAZING experience Ego-soar.com I truly have no words that can express how grateful I am for such an amazing team. Ben/Nick and their team of dedicated writers and developers have surpassed my expectations with the website development as well as their customer service. The price is truly worth the value that Design Vocals provides. I am planning to do more work with them in the near future! Ben and Team, thank you all for truly being present and available to take care of all my needs as well as always providing the best work with a big smile!

keep this company away first of all, their listed address: 1340 Reynolds Ave, Suite 116 Num 1018, CA 1018 has many business names but no Design Vocals there. 2nd: Design Vocals is lately created and they used deltadesigndoc before and used the sams address mentioned above 3rd: they also use the following address listed in their contract: 2800 Eisenhower Ave Suite 220 Alexandria, VA22314, I checked and there is no such company 4th: they used other names showing in your credit card like Exploride Group Inc 5th: their actural location showing on the credit card is in Dover DE. I signed the contract with them in Jan to design my website, but no work done by July. I found they are not reliable, not honest, poor quality work, cheating. if you want to use their service be careful and ask them to show you their business license.

My rep was very polite and easy to work… My rep was very polite and easy to work with. But I do not like the way this company operates. I paid money for a service. I was not offered these "additional" services like website design when I originally signed up. It was only after I was locked in with design services that I was essentially spammed for other services and to spend way more money. Just as much time was spent being sold another product or option as what was actually spent on my logo design. Be upfront before money is spent. I hate getting salesmanned.