Disappointed ***Update: The BBB contacted me to advise that Design Vocals never answered their inquiry regarding my concerns. I'm just looking for a resolution. This is not how you treat a customer or the BBB. **** I am disappointed with this company. I hired them since May 2020 and I have not received my logo trademark yet. They don't tell you all of the up front costs for the logo process. I paid my fees Spring/Summer 2020 and to date no trademark. I should of had it in November 2020 and here it is early 2021 and still nothing. I have left numerous messages and to date, no return communique about the status. Unfortunately, I placed a complaint with the BBB to assist in resolving this issue.

After working with Design Vocals After working with Design Vocals, I am very disappointed with their process, their way of doing business, and their bait and switch tactics. I originally received a cost for a package that seemed to be a good deal. Which included a number of items including: design, logo, domain, hosting for 2 years, and copyrights for all. I have received 2 cost increases after initial payment, and now after 10 months of requesting copyrights, I am being held hostage by the company no providing full permissions to the website they created and a lot of promises which they will do once they received addition funds. I am done with this company and I do not recommend it for anyone at all.

My rep was very polite and easy to work… My rep was very polite and easy to work with. But I do not like the way this company operates. I paid money for a service. I was not offered these "additional" services like website design when I originally signed up. It was only after I was locked in with design services that I was essentially spammed for other services and to spend way more money. Just as much time was spent being sold another product or option as what was actually spent on my logo design. Be upfront before money is spent. I hate getting salesmanned.

You get what you pay for You get what you pay for. These are not professional logos so don't expect to get anything like what they have on their homepage. Luckily the client I had this logo done for is not very picky. Support and communication has been great they do answer your messages promptly and follow up.

if you like Time Share Sales Tactics! Bait and switch company! The minute you purchase a website design the up-sell begins. I hired Design Vocals for a simple Wordpress Design I could load to my own server... Supplied all of the content, logo's etc... took weeks to get a home page that was horrible! And still more up-selling. Immediately after purchase they wanted to have a custom php site they could manage... constant calls about SEO for the site... hard pressure sales tactics! Stall after stall when asking for a refund of work never done... Thank goodness I used Paypal! They were able to get my money back after my report was filed based on their own information! Unethical scam artists!