My rep was very polite and easy to work… My rep was very polite and easy to work with. But I do not like the way this company operates. I paid money for a service. I was not offered these "additional" services like website design when I originally signed up. It was only after I was locked in with design services that I was essentially spammed for other services and to spend way more money. Just as much time was spent being sold another product or option as what was actually spent on my logo design. Be upfront before money is spent. I hate getting salesmanned.

Those 5 star reviews are fake. This is a absolutely terrible company. They actually try to scam you. Make you a copied website claiming that it’s completely original and charges you $3k for it. Please save yourself the time money and headache. Plus all of their 5 star reviews are fake

I highly recommend Mark and 24 design desk for all kind of business " "Not enough can be said about Mark's talent. He is just amazing and He never ceases to surprise me. He is creative and imaginative and very perceptive. Like a chameleon, He can adjust his style to your requests, never imposing his own tastes. He knows how to read his clients and how to let his creative energy come up with a project equal to none. He is also professional, timely and personable. I highly recommend him and 24 design desk for all kind of business "

You get what you pay for You get what you pay for. These are not professional logos so don't expect to get anything like what they have on their homepage. Luckily the client I had this logo done for is not very picky. Support and communication has been great they do answer your messages promptly and follow up.

Disappointed ***Update: The BBB contacted me to advise that Design Vocals never answered their inquiry regarding my concerns. I'm just looking for a resolution. This is not how you treat a customer or the BBB. **** I am disappointed with this company. I hired them since May 2020 and I have not received my logo trademark yet. They don't tell you all of the up front costs for the logo process. I paid my fees Spring/Summer 2020 and to date no trademark. I should of had it in November 2020 and here it is early 2021 and still nothing. I have left numerous messages and to date, no return communique about the status. Unfortunately, I placed a complaint with the BBB to assist in resolving this issue.