Good tools but SLOW support Web building is great. But SUPPORT IS SLOW! I pay a premium for the Agency Plan, so I expect to receive feedback to my support emails in under 24 hours max. But, instead, support can take days to reply. Duda, please make support response FASTER by email, or install a phone system. I need a web company I can rely on to be there when I (and my clients) need support.

Duda has no second factor… Duda has no second factor authentication, which is a shame from a security point of view because all professionnal tools provide this security feature. Without second factor authentication, the risk of a Website built with Duda is very high and shouldn't be considered. Unfortunately another more secure Website creation platform should be used if you don't want to be hacked.

Thrilled with DUDA! I know very little about website development, but thanks to Duda and their FANTASTIC help desk team I have been able to create a beautiful site that is also functional. I had pretty sites with other software but could never get them to work or had zero to terrible customer service when I had an issue. Duda is making my business profitable again! And Jairo at Customer Support is just FABULOUS! When it was urgent he just went into my site and quickly fixed it. Then later explained what I had done wrong.

Your site is not your own site , you cannot migrate -EVER I've been with Duda for 3 years now, then they took away their chat function without telling anyone! Still charged the same amount for the team plan! 330 a year plus website costs at the time I had 10 websites on there so another 150 pm and tried to cancel ... To downgrade to a monthly package per site 1 - they don't update their DNS records automatically, my site is down for the whole weekend no support for new customers over the weekend, at all then when id had enough, they only allowed you to export your site if you had the agency package Good Luck Duda absolute scam I now have to carry on paying for a monthly subscription, the site is not live and i will be have to rebuild the site page for page on WordPress Marvellous Duda, great job of backing me into a corner and then not allowing you to leave, It's my site why can I not export it on any package Sold a team plan, changed to a not team plan without notice and your site is not your site

Great product, even better after service! I have found this to be a great platform for making small to medium sized websites. A little more expensive than some other sites, but so far, when I have needed help, they are there for me immediately. The site is simple to use and makes building websites a fast process, but the thing which has impressed me most is the after service, which has been fast to respond, always polite and always effective! website-seo