
Shelby Napier
GBModalyst had its pros and cons Modalyst had its pros and cons. It had a very easy interface. It only took me minutes to figure out how to use it. Super easy to add products. Downside is there isn't a lot of products from the US and the ones that they do have are low quality. That means you're ultimately stuck with alibaba and aliexpress which takes literally 2-8 weeks just to ship your products. Customer service was spotty. I had great experiences but also got a very rude rep who pretty told me to go elsewhere and wouldn't answer my question. I would have stayed but I got modalyst because I was on wix and wix was so horrible that I cancelled my wix sub. I asked modalyst if they would transfer my plan to my new shopify website and they said no. Note that I did not have a free modalyst plan that came with my wix. I ordered modalyst separately by an app upgrade through my wix dashboard. They wouldn't even consider or talk to me about the situation and I had only used two weeks of my monthly sub. That made me angry how they immediately shut me down and wouldn't even talk to me. They told me to go to wix so I did. Wix told me they already paid modalyst in full what I paid for my sub so I took it as Modalyst was just looking for my cash and wasn't willing to help me out. Take my money and turn their backs. All of that combined with a less than desirable inventory, I wouldn't recommend it.