
Helen
AUthe Veil Sunset foundation I use the Veil Sunset foundation and usually purchase from an online store in the UK (I live in Australia). I absolutely love this foundation. Unfortunately it was unavailable from my usual store, so I searched the company. I placed an order then was advised issue with international shipping. They promptly refunded me. A few weeks later my original order arrived at no cost. I was so surprised! I sent a heartfelt thank you to the Veil team. Can’t get better service than that! I think I might keep ordering directly now. Many thanks team.

customer
GBTerrible service Terrible service. Nobody you can speak to. They don’t reply to emails and the customer service number goes straight to voice mail. They respond to the message left on the voicemail by email but will not respond to a direct email. Ordered and days later never received an email with the tracking info. No reply to my messages initially. Then when I left a voice mail saying if I didn’t hear back by Monday I’d dispute the charge with my CC - they sent an email saying they had refunded my money. So basically they can’t be bothered to address the problem or speak to you in person. Never received the product obviously and will never order from them again

Sandra
CHMy only Concealer Veil Concealer is the number 1 concealer for me! I've loved this concealer since I started using it, many years ago. I can highly recommend Veil Concealer as it doesn't look cakey, it lasts all day and even after a long business day, the coverage stays.

Tiffany
GBI recently purchased Veil cosmetics and… I recently purchased Veil cosmetics and it arrived well packaged and within a week. Would recommend and I’ll be purchasing again!

Eva Schmidt
DKFraud Company? Fraud Company?? As another danish customer, who has given a bad trust pilot rating - I will do the same. I live in DK - and have not received my package. I got an email saying that the package had been delivered somewhere in USA... I have written to Veil Cosmetic twice, on different email adresses, but get no answer/bounce back - saying that email do not exist. I have written on their Facebook messenger and got an (auto)response: sorry for the delay - and that they will forward my complaint to customer service. At this point I am very sceptical and I have claimed my money back now! Waste of time. Do not buy here.