Overall great! Relatively inexpensive. Excellent templates for evaluations/ SOAP notes. Very quick responses. Polite and patience staff! The only thing that was slightly annoying was saying that ticket would be closed when I wrote on a Friday and was unable to respond during the weekend. I quickly realized that as long as I responded within 72 hours (which was stated in the email telling me they were closing the ticket) it would not close me out and just continued with the same person. When unable to explain the process, we were able to coordinate to meet online and resolve the problem.

Working with ClinicSource has been the… Working with ClinicSource has been the worst experience I have ever had working with a company. If I could rate this company "0 stars" I would as I do not think this company deserves even 1 star. This company often sends conflicting invoices with discrepant charges, had disabled my account, yet continued to bill, refuses to send me a contract release acknowledgement, although my contract ends this month, and has horrible customer service. I am not sure who is writing these favorable reviews but take a look at the BBB website as the company has multiple complaints, negative reviews, and reports of continued billing after the contract agreement has ended.

credit card charges Clinic Source was unclear about the cost to charge a credit card, which was going to add $50/month (plus 3%) to there regular monthly fees. I asked to get out of the contract less than a month in and they refused despite the misinformation.

inconsistent I find that the reliability is inconsistent. I will have patients disappear or reappear without my doing. It is easy to use and havingv the ability to track and produce documentation from anywhere is very helpful.

This company has been overcharging me… This company has been overcharging me for licenses that we do not use for nearly a year. I have been put through the ringer trying to get my refund. All they do is continually pass me off to someone else. I’ve even had a person confirm that we were being overcharged and then when brought back up to her, she denies it. My invoices don’t lie.