This company has been overcharging me… This company has been overcharging me for licenses that we do not use for nearly a year. I have been put through the ringer trying to get my refund. All they do is continually pass me off to someone else. I’ve even had a person confirm that we were being overcharged and then when brought back up to her, she denies it. My invoices don’t lie.

Clinic source Can be slow to load

Not used frequently I consult with a private company that uses Clinic Source so I don't have the opportunity to use it much and need to always go back to the written instructions I created when I was trained. I don't find it very intuitive and spend a lot of time clicking buttons to find what I need.

Stephen Balducci is the best Stephen Balducci has gone above and beyond to help me as the owner of a small private Speech Therapy practice. For the last several years, Stephen has taken the time to educate and train me on every aspect of ClinicSource usage including billing and documentation. I can tell how much he cares about helping professionals like myself and can't thank him enough! -Laren (small business owner)

Super disappointed in this service Super disappointed in this service. Sales team assured me it was an easy set up process with lots of training and would make my job less about paperwork and more about my clients. Unfortunately, I was never able to utilize this due to such a headache of setting it up. After 3 weeks the system was still not usable with comments back from support stating things like "maybe just try to reset your password". I even had a trainer state to me at the two week mark "this isn't even set up for you correctly, it is not usable yet, we can't get all of the training in today, I will email and get them to address this right now". That trainer attempted to help me, it seems he is not responding now? The lack of support and continuing to not be useable forced me to go elsewhere in order to fulfil my needs of documenting for my clients, the next service I tried I was able to have up and running in 1 day with little difficulty. After weeks and several tries to have these issues looked at, I was informed that they "did not do anything wrong although the telehealth was found to be faulty, which weeks later is "now fixed". They are now stating that I am required to pay near $800 as a way of canceling a service that I was never able to get running and was not offered adequate support to clear up bugs. Buyer beware! Do not sign a contract without first seeing and utilizing the product first. The sales team will share with you the ease of the product, which does look amazing at first glance, BUT will not be upfront with the challenges of even getting the product to a place that is usable!