The Good & Bad They provide a great quality product, clean appearance and functionality. Courteous staff and Julio is always willing to help and assist with any concerns or errors. The only issue I would say I have is the frequent increase in price. There was an increase done in 2018 and now another one is being issued 2019. I think that the current members should be grandfathered into the rates. But the option to add additional features, but not forced into an increased price.

Overall great! Relatively inexpensive. Excellent templates for evaluations/ SOAP notes. Very quick responses. Polite and patience staff! The only thing that was slightly annoying was saying that ticket would be closed when I wrote on a Friday and was unable to respond during the weekend. I quickly realized that as long as I responded within 72 hours (which was stated in the email telling me they were closing the ticket) it would not close me out and just continued with the same person. When unable to explain the process, we were able to coordinate to meet online and resolve the problem.

Avoid Clinic Source like the plague Avoid Clinic Source like the plague. The accounting department charged me fees 6 months after the fact and never gave any warning or explanation before hand and didn't really care how it affected their customers. Then they sent me an invoice for dates AFTER my contracted ended and threatened to send me to collections for not paying it. Unbelievable!!!

Not used frequently I consult with a private company that uses Clinic Source so I don't have the opportunity to use it much and need to always go back to the written instructions I created when I was trained. I don't find it very intuitive and spend a lot of time clicking buttons to find what I need.

Scam Alert! Scam Alert! ClinicSource me to sign a one-year contract. Two days after I signed, my needs suddenly changed - before I implemented their program or accessed any of their resources. I called to cancel but was told that no cancellations are allowed. I was too busy to deal with it. So, even though I never used their service in any way, I allowed the automatic monthly payments required by their contract to continue for several months. Finally, I tried to reach ClinicSource. After several attempts, I finally received a phone call. Their representative offered a "buyout" of my contract. I told him to send the paperwork but never received it. Meanwhile, the auto payments continued. I tried several times to reach them to no avail. So, finally, I told my bank to stop the autopay. Today, ClinicSource sent an email saying that I owe them for several months of service and threatening me with collection action. I responded to that email by simply saying, "See you in court." To which they wrote back asking for my attorney's contact info! What kind of business operates this way? Are any of the positive online reviews real? Based on my experience with them, I have no doubt that ClinicSource is nothing but a scam.