Not used frequently I consult with a private company that uses Clinic Source so I don't have the opportunity to use it much and need to always go back to the written instructions I created when I was trained. I don't find it very intuitive and spend a lot of time clicking buttons to find what I need.

Super disappointed in this service Super disappointed in this service. Sales team assured me it was an easy set up process with lots of training and would make my job less about paperwork and more about my clients. Unfortunately, I was never able to utilize this due to such a headache of setting it up. After 3 weeks the system was still not usable with comments back from support stating things like "maybe just try to reset your password". I even had a trainer state to me at the two week mark "this isn't even set up for you correctly, it is not usable yet, we can't get all of the training in today, I will email and get them to address this right now". That trainer attempted to help me, it seems he is not responding now? The lack of support and continuing to not be useable forced me to go elsewhere in order to fulfil my needs of documenting for my clients, the next service I tried I was able to have up and running in 1 day with little difficulty. After weeks and several tries to have these issues looked at, I was informed that they "did not do anything wrong although the telehealth was found to be faulty, which weeks later is "now fixed". They are now stating that I am required to pay near $800 as a way of canceling a service that I was never able to get running and was not offered adequate support to clear up bugs. Buyer beware! Do not sign a contract without first seeing and utilizing the product first. The sales team will share with you the ease of the product, which does look amazing at first glance, BUT will not be upfront with the challenges of even getting the product to a place that is usable!

Scam Alert! Scam Alert! ClinicSource me to sign a one-year contract. Two days after I signed, my needs suddenly changed - before I implemented their program or accessed any of their resources. I called to cancel but was told that no cancellations are allowed. I was too busy to deal with it. So, even though I never used their service in any way, I allowed the automatic monthly payments required by their contract to continue for several months. Finally, I tried to reach ClinicSource. After several attempts, I finally received a phone call. Their representative offered a "buyout" of my contract. I told him to send the paperwork but never received it. Meanwhile, the auto payments continued. I tried several times to reach them to no avail. So, finally, I told my bank to stop the autopay. Today, ClinicSource sent an email saying that I owe them for several months of service and threatening me with collection action. I responded to that email by simply saying, "See you in court." To which they wrote back asking for my attorney's contact info! What kind of business operates this way? Are any of the positive online reviews real? Based on my experience with them, I have no doubt that ClinicSource is nothing but a scam.

credit card charges Clinic Source was unclear about the cost to charge a credit card, which was going to add $50/month (plus 3%) to there regular monthly fees. I asked to get out of the contract less than a month in and they refused despite the misinformation.

I dont know what I would do without ClinicSource. I'm been in business for 7 years now and I'm not sure how I ran my small business before. We started using ClinicSource in May and the only thing I regret is not finding them sooner. The trainers and tech support have been available and quick to answer my questions. Thanks for being such a Blessing! I lookforward to many years together. Hope Campbell, PTA and Owner of Hands of Hope Children's Therapy Center LLC.