ClinicSource

9265 Sky Park Ct. #200, 92123, San Diego, United States
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2.85
Based on 20 Reviews

5

30.00%

4

10.00%

3

15.00%

2

5.00%

1

40.00%
About ClinicSource

ClinicSource provides a fully-integrated online EMR and practice management system for therapy practices of any size. Thousands of therapists nationwide benefit from the easy-to-use web-based software, which empowers providers to streamline and integrate all of their scheduling, documentation and billing. ClinicSource is fully HIPAA compliant and ONC-ACB 2014 certified.

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Marsha
GB

Super disappointed in this service Super disappointed in this service. Sales team assured me it was an easy set up process with lots of training and would make my job less about paperwork and more about my clients. Unfortunately, I was never able to utilize this due to such a headache of setting it up. After 3 weeks the system was still not usable with comments back from support stating things like "maybe just try to reset your password". I even had a trainer state to me at the two week mark "this isn't even set up for you correctly, it is not usable yet, we can't get all of the training in today, I will email and get them to address this right now". That trainer attempted to help me, it seems he is not responding now? The lack of support and continuing to not be useable forced me to go elsewhere in order to fulfil my needs of documenting for my clients, the next service I tried I was able to have up and running in 1 day with little difficulty. After weeks and several tries to have these issues looked at, I was informed that they "did not do anything wrong although the telehealth was found to be faulty, which weeks later is "now fixed". They are now stating that I am required to pay near $800 as a way of canceling a service that I was never able to get running and was not offered adequate support to clear up bugs. Buyer beware! Do not sign a contract without first seeing and utilizing the product first. The sales team will share with you the ease of the product, which does look amazing at first glance, BUT will not be upfront with the challenges of even getting the product to a place that is usable!

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Nicole
GB

Great, seamless resource! Clinic Source has saved my practice so much time and money. My therapists can track everything from evaluations, to treatment plans, therapy notes and progress summaries. As well, my billing manager can seamlessly send bills and insurance requests straight from the software. It's a private practitioners dream!

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Robin
GB

inconsistent I find that the reliability is inconsistent. I will have patients disappear or reappear without my doing. It is easy to use and havingv the ability to track and produce documentation from anywhere is very helpful.

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Kent Thomas Hathaway
GB

Our clinic went months without getting… Our clinic went months without getting paid because of an errors caused by a Ref. Physician field that the software has open for you to fill out. There are so many ways to screw up the billing because Clinic Source has fields to select in the patient tab, ie. child, parent, spouse, that cause the software to bill the insured and not the dependent, or child. No matter how many times I have called and emailed them they tell me it's not their software when I have empirically proven and duplicated the problems over and over again.

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Davina Délisfort
GB

Using ClinicSource for 4 years Throughout the years of using Clinic Source it has been wonderful seeing this company being made more and more user friendly. The most convenient of Clinic Source is how I am able to use the program from my phone. Even having my clients sign documents from my phone. This is one of the best features I enjoy from Clinic Source. Quick on the go is most helpful with being in home setting environment. Davina Délisfort Just for Kids and Kids at Heart Therapy Services LLC

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