Working with ClinicSource has been the… Working with ClinicSource has been the worst experience I have ever had working with a company. If I could rate this company "0 stars" I would as I do not think this company deserves even 1 star. This company often sends conflicting invoices with discrepant charges, had disabled my account, yet continued to bill, refuses to send me a contract release acknowledgement, although my contract ends this month, and has horrible customer service. I am not sure who is writing these favorable reviews but take a look at the BBB website as the company has multiple complaints, negative reviews, and reports of continued billing after the contract agreement has ended.

Our clinic went months without getting… Our clinic went months without getting paid because of an errors caused by a Ref. Physician field that the software has open for you to fill out. There are so many ways to screw up the billing because Clinic Source has fields to select in the patient tab, ie. child, parent, spouse, that cause the software to bill the insured and not the dependent, or child. No matter how many times I have called and emailed them they tell me it's not their software when I have empirically proven and duplicated the problems over and over again.

I dont know what I would do without ClinicSource. I'm been in business for 7 years now and I'm not sure how I ran my small business before. We started using ClinicSource in May and the only thing I regret is not finding them sooner. The trainers and tech support have been available and quick to answer my questions. Thanks for being such a Blessing! I lookforward to many years together. Hope Campbell, PTA and Owner of Hands of Hope Children's Therapy Center LLC.

This company has been overcharging me… This company has been overcharging me for licenses that we do not use for nearly a year. I have been put through the ringer trying to get my refund. All they do is continually pass me off to someone else. I’ve even had a person confirm that we were being overcharged and then when brought back up to her, she denies it. My invoices don’t lie.

I've been using CS for nearly 5 years… I've been using CS for nearly 5 years and didn't know that they had a Stephen there whom you could schedule online trainings with. He was excellent at addressing my concerns and resolved them with perfect explanations. I'll be reaching out to him again for sure.