Nicole
GBGreat, seamless resource! Clinic Source has saved my practice so much time and money. My therapists can track everything from evaluations, to treatment plans, therapy notes and progress summaries. As well, my billing manager can seamlessly send bills and insurance requests straight from the software. It's a private practitioners dream!
Robin
GBinconsistent I find that the reliability is inconsistent. I will have patients disappear or reappear without my doing. It is easy to use and havingv the ability to track and produce documentation from anywhere is very helpful.
Kent Thomas Hathaway
GBOur clinic went months without getting… Our clinic went months without getting paid because of an errors caused by a Ref. Physician field that the software has open for you to fill out. There are so many ways to screw up the billing because Clinic Source has fields to select in the patient tab, ie. child, parent, spouse, that cause the software to bill the insured and not the dependent, or child. No matter how many times I have called and emailed them they tell me it's not their software when I have empirically proven and duplicated the problems over and over again.
William Pavon
GBThe Good & Bad They provide a great quality product, clean appearance and functionality. Courteous staff and Julio is always willing to help and assist with any concerns or errors. The only issue I would say I have is the frequent increase in price. There was an increase done in 2018 and now another one is being issued 2019. I think that the current members should be grandfathered into the rates. But the option to add additional features, but not forced into an increased price.
Tarra
GBWorking with ClinicSource has been the… Working with ClinicSource has been the worst experience I have ever had working with a company. If I could rate this company "0 stars" I would as I do not think this company deserves even 1 star. This company often sends conflicting invoices with discrepant charges, had disabled my account, yet continued to bill, refuses to send me a contract release acknowledgement, although my contract ends this month, and has horrible customer service. I am not sure who is writing these favorable reviews but take a look at the BBB website as the company has multiple complaints, negative reviews, and reports of continued billing after the contract agreement has ended.