Elizabeth H
GBOverall great! Relatively inexpensive. Excellent templates for evaluations/ SOAP notes. Very quick responses. Polite and patience staff! The only thing that was slightly annoying was saying that ticket would be closed when I wrote on a Friday and was unable to respond during the weekend. I quickly realized that as long as I responded within 72 hours (which was stated in the email telling me they were closing the ticket) it would not close me out and just continued with the same person. When unable to explain the process, we were able to coordinate to meet online and resolve the problem.
Davina Délisfort
GBUsing ClinicSource for 4 years Throughout the years of using Clinic Source it has been wonderful seeing this company being made more and more user friendly. The most convenient of Clinic Source is how I am able to use the program from my phone. Even having my clients sign documents from my phone. This is one of the best features I enjoy from Clinic Source. Quick on the go is most helpful with being in home setting environment. Davina Délisfort Just for Kids and Kids at Heart Therapy Services LLC
Tarra
GBWorking with ClinicSource has been the… Working with ClinicSource has been the worst experience I have ever had working with a company. If I could rate this company "0 stars" I would as I do not think this company deserves even 1 star. This company often sends conflicting invoices with discrepant charges, had disabled my account, yet continued to bill, refuses to send me a contract release acknowledgement, although my contract ends this month, and has horrible customer service. I am not sure who is writing these favorable reviews but take a look at the BBB website as the company has multiple complaints, negative reviews, and reports of continued billing after the contract agreement has ended.
Tannis
GBClinic source Can be slow to load
Sarah Malsom
GBcredit card charges Clinic Source was unclear about the cost to charge a credit card, which was going to add $50/month (plus 3%) to there regular monthly fees. I asked to get out of the contract less than a month in and they refused despite the misinformation.