Kellie
GBIf I could give them a 0 If I could give them a 0, I would. They are scrupulous in their business practices. They charged me for subscriptions that were canceled in January 2022. I was refunded for one and did not expect another charge when I canceled them. DO NOT DO BUSINESS WITH THEM. They charge without notice even when subscriptions are canceled.
Analyst
GBThis company is a joke! I don't know who is rating them 4 and 5 stars because there is a recurring theme here! Advertising VIP support is a joke! My Account Manager “Elliot” did not offer any support at all. Is this a scam? I can never get anyone on the phone or “24-hour” web support. SMH. I requested and still waiting on an auth code to transfer a year later. Unacceptable!
Maria Herzer
GBMy account was renewed early without warning My account was renewed without any type of email warning a month before it would have expired. I in fact had not used the account recently and was trying to cancel the account but was unable to access or get help to support. When I finally was able to get into the account I contacted support to get a refund and even after giving them the information directly from their portal they were denying that they could verify the account and kept trying to upsell me services. I was promised a refund in 5 to 7 days I will see if that happens.
Chris Panny
GBEasy To Use Easy to use. Technical support is always good about getting back in a timely manner with real solutions.
KVG
GBQuick, easy and everything in its place. Quick, easy, and everything is in its place. Good for novices and old grizzly experienced programmers (like me!)