My account was renewed early without warning My account was renewed without any type of email warning a month before it would have expired. I in fact had not used the account recently and was trying to cancel the account but was unable to access or get help to support. When I finally was able to get into the account I contacted support to get a refund and even after giving them the information directly from their portal they were denying that they could verify the account and kept trying to upsell me services. I was promised a refund in 5 to 7 days I will see if that happens.

Non-patronising jargon-free replies I've been through a number of hosting providers over the years... and HostGrid win hands down. Lightening fast replies, great prices and with me being "less than an expert"... it's so refreshing to have explanations in non-patronising jargon-free language. ( much appreciated Reece ) I couldn't recommend this company high enough. Thanks so much HostGrid

This company is a joke! I don't know who is rating them 4 and 5 stars because there is a recurring theme here! Advertising VIP support is a joke! My Account Manager “Elliot” did not offer any support at all. Is this a scam? I can never get anyone on the phone or “24-hour” web support. SMH. I requested and still waiting on an auth code to transfer a year later. Unacceptable!

They are very misleading with their… They are very misleading with their 30-day refund policy. I attempted to transfer my domain to use their hosting services and was unhappy with their service, dashboard, customer service, EVERYTHING! I would stay away from this company if you’re looking for hosting services.

If I could give them a 0 If I could give them a 0, I would. They are scrupulous in their business practices. They charged me for subscriptions that were canceled in January 2022. I was refunded for one and did not expect another charge when I canceled them. DO NOT DO BUSINESS WITH THEM. They charge without notice even when subscriptions are canceled.