Tammy Merklein
GBBUYER BEWARE!! BUYER BEWARE!!! I have had the worst experience. No help in the transfer. Transfer failed. Lost most of my information. Switched my email to webmail which doesn't function like I need it to. I since have had to rebuild my website on another hosting site but cannot transfer my domain. I cannot reach anyone and the emails were not timely or helpful. Now I am locked out from making changes to the account. I called several times. Noone answers the phone and the other number is not working. I now cannot get into my account to transfer out. I called another hosting company and they tell me HostGrid owns my domain now and there is nothing I can do except get an attorney to file suit. I opened this account with HOSTGRID in February and I still have no help or response from HOSTGRID and it's May 6th. DO NOT USE THIS SITE! IF YOU ARE OWNER/MANAGER OR EMPLOYEE OF HOSTGRID READING THIS... I NEED THE LINK TO TRANSFER MY DOMAIN FROM/OUT OF HOSTGRID ASAP!!!!
Chris Panny
GBEasy To Use Easy to use. Technical support is always good about getting back in a timely manner with real solutions.
Bill
GBNo Phone phone support No Phone phone support. If you want to transfer you're domain to a different company good luck. The lock you're Domain that you paid for and refuse to unlock it.
Terry
GBAbsolutely first class especially for a… Absolutely first class especially for a technophobe like me.The set up is so straightforward.Far better than other sites I can mention on here.i could not recommend this enough.Thank you.
Chuffed to Bits
GBHostgrid, poor communication and refund Our account was cancelled Dec 2021 should have had a refund £47, never received, they never responded to messages, then this year 12 months later they asked for over £236 for a domain renewal although cancelled. Useless when trying to contact them, gave up and made sure the bank blocked any attempt to obtain payment