Kimgerly
GBSeamless transfer This is the most seamless domain name transfer I have experienced to date.
Maria Herzer
GBMy account was renewed early without warning My account was renewed without any type of email warning a month before it would have expired. I in fact had not used the account recently and was trying to cancel the account but was unable to access or get help to support. When I finally was able to get into the account I contacted support to get a refund and even after giving them the information directly from their portal they were denying that they could verify the account and kept trying to upsell me services. I was promised a refund in 5 to 7 days I will see if that happens.
Kellie
GBIf I could give them a 0 If I could give them a 0, I would. They are scrupulous in their business practices. They charged me for subscriptions that were canceled in January 2022. I was refunded for one and did not expect another charge when I canceled them. DO NOT DO BUSINESS WITH THEM. They charge without notice even when subscriptions are canceled.
Tammy Merklein
GBBUYER BEWARE!! BUYER BEWARE!!! I have had the worst experience. No help in the transfer. Transfer failed. Lost most of my information. Switched my email to webmail which doesn't function like I need it to. I since have had to rebuild my website on another hosting site but cannot transfer my domain. I cannot reach anyone and the emails were not timely or helpful. Now I am locked out from making changes to the account. I called several times. Noone answers the phone and the other number is not working. I now cannot get into my account to transfer out. I called another hosting company and they tell me HostGrid owns my domain now and there is nothing I can do except get an attorney to file suit. I opened this account with HOSTGRID in February and I still have no help or response from HOSTGRID and it's May 6th. DO NOT USE THIS SITE! IF YOU ARE OWNER/MANAGER OR EMPLOYEE OF HOSTGRID READING THIS... I NEED THE LINK TO TRANSFER MY DOMAIN FROM/OUT OF HOSTGRID ASAP!!!!
Chris Law
GBNotified me they are closing 03/05/23 Notified me they are closing 03/05/23. Requested I contact them if I need any assistance. Still waiting for a reply.