No Phone phone support No Phone phone support. If you want to transfer you're domain to a different company good luck. The lock you're Domain that you paid for and refuse to unlock it.

I was confused about setting up my URL… I was confused about setting up my URL email. But I received help from Steph Hasrat they were a big help. Thanx Host Grid

Easy To Use Easy to use. Technical support is always good about getting back in a timely manner with real solutions.

BUYER BEWARE!! BUYER BEWARE!!! I have had the worst experience. No help in the transfer. Transfer failed. Lost most of my information. Switched my email to webmail which doesn't function like I need it to. I since have had to rebuild my website on another hosting site but cannot transfer my domain. I cannot reach anyone and the emails were not timely or helpful. Now I am locked out from making changes to the account. I called several times. Noone answers the phone and the other number is not working. I now cannot get into my account to transfer out. I called another hosting company and they tell me HostGrid owns my domain now and there is nothing I can do except get an attorney to file suit. I opened this account with HOSTGRID in February and I still have no help or response from HOSTGRID and it's May 6th. DO NOT USE THIS SITE! IF YOU ARE OWNER/MANAGER OR EMPLOYEE OF HOSTGRID READING THIS... I NEED THE LINK TO TRANSFER MY DOMAIN FROM/OUT OF HOSTGRID ASAP!!!!

This company is a joke! I don't know who is rating them 4 and 5 stars because there is a recurring theme here! Advertising VIP support is a joke! My Account Manager “Elliot” did not offer any support at all. Is this a scam? I can never get anyone on the phone or “24-hour” web support. SMH. I requested and still waiting on an auth code to transfer a year later. Unacceptable!