BUYER BEWARE!! BUYER BEWARE!!! I have had the worst experience. No help in the transfer. Transfer failed. Lost most of my information. Switched my email to webmail which doesn't function like I need it to. I since have had to rebuild my website on another hosting site but cannot transfer my domain. I cannot reach anyone and the emails were not timely or helpful. Now I am locked out from making changes to the account. I called several times. Noone answers the phone and the other number is not working. I now cannot get into my account to transfer out. I called another hosting company and they tell me HostGrid owns my domain now and there is nothing I can do except get an attorney to file suit. I opened this account with HOSTGRID in February and I still have no help or response from HOSTGRID and it's May 6th. DO NOT USE THIS SITE! IF YOU ARE OWNER/MANAGER OR EMPLOYEE OF HOSTGRID READING THIS... I NEED THE LINK TO TRANSFER MY DOMAIN FROM/OUT OF HOSTGRID ASAP!!!!

Worse company ever!!! Worse company ever!!! Our startup company is with Host Grid and we’ve had nothing but problems with the email they provide. They sent us a webmail url and it worked up until today. Now no email or anyone to help resolve the issues. I want to cancel my service with them but need my email meesages 😡

This company is a joke! I don't know who is rating them 4 and 5 stars because there is a recurring theme here! Advertising VIP support is a joke! My Account Manager “Elliot” did not offer any support at all. Is this a scam? I can never get anyone on the phone or “24-hour” web support. SMH. I requested and still waiting on an auth code to transfer a year later. Unacceptable!

Hostgrid, poor communication and refund Our account was cancelled Dec 2021 should have had a refund £47, never received, they never responded to messages, then this year 12 months later they asked for over £236 for a domain renewal although cancelled. Useless when trying to contact them, gave up and made sure the bank blocked any attempt to obtain payment

My account was renewed early without warning My account was renewed without any type of email warning a month before it would have expired. I in fact had not used the account recently and was trying to cancel the account but was unable to access or get help to support. When I finally was able to get into the account I contacted support to get a refund and even after giving them the information directly from their portal they were denying that they could verify the account and kept trying to upsell me services. I was promised a refund in 5 to 7 days I will see if that happens.