Notified me they are closing 03/05/23 Notified me they are closing 03/05/23. Requested I contact them if I need any assistance. Still waiting for a reply.

My account was renewed early without warning My account was renewed without any type of email warning a month before it would have expired. I in fact had not used the account recently and was trying to cancel the account but was unable to access or get help to support. When I finally was able to get into the account I contacted support to get a refund and even after giving them the information directly from their portal they were denying that they could verify the account and kept trying to upsell me services. I was promised a refund in 5 to 7 days I will see if that happens.

I was confused about setting up my URL… I was confused about setting up my URL email. But I received help from Steph Hasrat they were a big help. Thanx Host Grid

No Phone phone support No Phone phone support. If you want to transfer you're domain to a different company good luck. The lock you're Domain that you paid for and refuse to unlock it.

Hostgrid, poor communication and refund Our account was cancelled Dec 2021 should have had a refund £47, never received, they never responded to messages, then this year 12 months later they asked for over £236 for a domain renewal although cancelled. Useless when trying to contact them, gave up and made sure the bank blocked any attempt to obtain payment