Maria Herzer
GBMy account was renewed early without warning My account was renewed without any type of email warning a month before it would have expired. I in fact had not used the account recently and was trying to cancel the account but was unable to access or get help to support. When I finally was able to get into the account I contacted support to get a refund and even after giving them the information directly from their portal they were denying that they could verify the account and kept trying to upsell me services. I was promised a refund in 5 to 7 days I will see if that happens.
Analyst
GBThis company is a joke! I don't know who is rating them 4 and 5 stars because there is a recurring theme here! Advertising VIP support is a joke! My Account Manager “Elliot” did not offer any support at all. Is this a scam? I can never get anyone on the phone or “24-hour” web support. SMH. I requested and still waiting on an auth code to transfer a year later. Unacceptable!
Chris Panny
GBEasy To Use Easy to use. Technical support is always good about getting back in a timely manner with real solutions.
Mrs Pickett
GBTerrible Hosting Allowed me to Build a Site, Paid Someone to carry it our then they without warning charged my PayPal for $280 pounds for hosting which I applied to get back. They cancelled the account and disabled the site and said I need to start again after paying Money for the site. DONT TRUST THESE GUYS
Ronnie Jacks
GBThey are very misleading with their… They are very misleading with their 30-day refund policy. I attempted to transfer my domain to use their hosting services and was unhappy with their service, dashboard, customer service, EVERYTHING! I would stay away from this company if you’re looking for hosting services.