Analyst
GBThis company is a joke! I don't know who is rating them 4 and 5 stars because there is a recurring theme here! Advertising VIP support is a joke! My Account Manager “Elliot” did not offer any support at all. Is this a scam? I can never get anyone on the phone or “24-hour” web support. SMH. I requested and still waiting on an auth code to transfer a year later. Unacceptable!
Chris Panny
GBEasy To Use Easy to use. Technical support is always good about getting back in a timely manner with real solutions.
Ambrose Ansah
GBI have tried to transfer my website to… I have tried to transfer my website to another platform due to poor services. I have consistently asked for the EPP and no one is ready to give it to me. This has lingered for well over 8 months. They have a very poor customer relationship. Sadly, even with their poor services, they send threatening mails.
Chuffed to Bits
GBHostgrid, poor communication and refund Our account was cancelled Dec 2021 should have had a refund £47, never received, they never responded to messages, then this year 12 months later they asked for over £236 for a domain renewal although cancelled. Useless when trying to contact them, gave up and made sure the bank blocked any attempt to obtain payment
Harold Sr
GBI was confused about setting up my URL… I was confused about setting up my URL email. But I received help from Steph Hasrat they were a big help. Thanx Host Grid