BUYER BEWARE!! BUYER BEWARE!!! I have had the worst experience. No help in the transfer. Transfer failed. Lost most of my information. Switched my email to webmail which doesn't function like I need it to. I since have had to rebuild my website on another hosting site but cannot transfer my domain. I cannot reach anyone and the emails were not timely or helpful. Now I am locked out from making changes to the account. I called several times. Noone answers the phone and the other number is not working. I now cannot get into my account to transfer out. I called another hosting company and they tell me HostGrid owns my domain now and there is nothing I can do except get an attorney to file suit. I opened this account with HOSTGRID in February and I still have no help or response from HOSTGRID and it's May 6th. DO NOT USE THIS SITE! IF YOU ARE OWNER/MANAGER OR EMPLOYEE OF HOSTGRID READING THIS... I NEED THE LINK TO TRANSFER MY DOMAIN FROM/OUT OF HOSTGRID ASAP!!!!

My account was renewed early without warning My account was renewed without any type of email warning a month before it would have expired. I in fact had not used the account recently and was trying to cancel the account but was unable to access or get help to support. When I finally was able to get into the account I contacted support to get a refund and even after giving them the information directly from their portal they were denying that they could verify the account and kept trying to upsell me services. I was promised a refund in 5 to 7 days I will see if that happens.

This is a great web hosting site for… This is a great web hosting site for web hosting. I am enjoying what service I have now.

Terrible Hosting Allowed me to Build a Site, Paid Someone to carry it our then they without warning charged my PayPal for $280 pounds for hosting which I applied to get back. They cancelled the account and disabled the site and said I need to start again after paying Money for the site. DONT TRUST THESE GUYS

Hostgrid, poor communication and refund Our account was cancelled Dec 2021 should have had a refund £47, never received, they never responded to messages, then this year 12 months later they asked for over £236 for a domain renewal although cancelled. Useless when trying to contact them, gave up and made sure the bank blocked any attempt to obtain payment