My account was renewed early without warning My account was renewed without any type of email warning a month before it would have expired. I in fact had not used the account recently and was trying to cancel the account but was unable to access or get help to support. When I finally was able to get into the account I contacted support to get a refund and even after giving them the information directly from their portal they were denying that they could verify the account and kept trying to upsell me services. I was promised a refund in 5 to 7 days I will see if that happens.

I was confused about setting up my URL… I was confused about setting up my URL email. But I received help from Steph Hasrat they were a big help. Thanx Host Grid

It's been months now and their email… It's been months now and their email system is just pathetic. If you have a business with email, don't move it here. The webmail is a mess, not functional. It's not just bad, the page is a horrible jumble of nothing and you won't receive many important emails. Their SMTP/POP servers are a joke. They told me that instead of being able to use all my emails at once (all 4) I need to log out of one completely and then into the other. That used to work but now the boxes are all empty and inaccessible. Instead of fixing things, they give you work arounds that stop working. What a horror; there is no telling how much business I've lost due to not getting email, and they don't even let you know when the email is down, probably because their email is down! Sad, I paid a year two months ago, now I need to find a new host. smh, really shoddy service.

Non-patronising jargon-free replies I've been through a number of hosting providers over the years... and HostGrid win hands down. Lightening fast replies, great prices and with me being "less than an expert"... it's so refreshing to have explanations in non-patronising jargon-free language. ( much appreciated Reece ) I couldn't recommend this company high enough. Thanks so much HostGrid

Terrible Hosting Allowed me to Build a Site, Paid Someone to carry it our then they without warning charged my PayPal for $280 pounds for hosting which I applied to get back. They cancelled the account and disabled the site and said I need to start again after paying Money for the site. DONT TRUST THESE GUYS