Kimgerly
GBSeamless transfer This is the most seamless domain name transfer I have experienced to date.
Chuffed to Bits
GBHostgrid, poor communication and refund Our account was cancelled Dec 2021 should have had a refund £47, never received, they never responded to messages, then this year 12 months later they asked for over £236 for a domain renewal although cancelled. Useless when trying to contact them, gave up and made sure the bank blocked any attempt to obtain payment
Analyst
GBThis company is a joke! I don't know who is rating them 4 and 5 stars because there is a recurring theme here! Advertising VIP support is a joke! My Account Manager “Elliot” did not offer any support at all. Is this a scam? I can never get anyone on the phone or “24-hour” web support. SMH. I requested and still waiting on an auth code to transfer a year later. Unacceptable!
RikW
GBNon-patronising jargon-free replies I've been through a number of hosting providers over the years... and HostGrid win hands down. Lightening fast replies, great prices and with me being "less than an expert"... it's so refreshing to have explanations in non-patronising jargon-free language. ( much appreciated Reece ) I couldn't recommend this company high enough. Thanks so much HostGrid
Ronnie Jacks
GBThey are very misleading with their… They are very misleading with their 30-day refund policy. I attempted to transfer my domain to use their hosting services and was unhappy with their service, dashboard, customer service, EVERYTHING! I would stay away from this company if you’re looking for hosting services.