No one can tell me at BOLT why No one can tell me at BOLT why, for the first time, I was charged a 'SERVICE PASSENGER FEE" on a ride. The folk on the help desk seem confused too. Some of the conversation thread was even erased by BOLT. Could it possibly be a way to put up the price without saying that is what is happening? Or am I being unfair?

Shocking customer service Shocking customer service. This company allows their customers to fraudulently use other peoples bank details to make payment and refuses to investigate.

Bolt is the worst taxi app ever seen as… Bolt is the worst taxi app ever seen as driver this is the world that we are in that some people come whith app and using drivers for there cars insurance fuel and time and finaly the poor driver seen at end of the week that all work that he did does,nt cover bills at least he put more then 50 hr what a shame and some people saying that they get good payment for investman shame on you they feesing you a poor drivers money unfair worls

And here you have all the prove that I… And here you have all the prove that I was begging to give my phone back and nobody cares ! Never go with these f**** bolt !

Cheap I like bolt, because it's quite cheap. But, sometimes, I need to wait for a long time for my taxi to arrive, which is frustrating