Video Profs

964 E. Badillo Street #2120 Covina, CA United States, 91724, Covina, United States
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2.80
Based on 15 Reviews

5

40.00%

4

6.67%

3

0.00%

2

0.00%

1

53.33%
About Video Profs

An all-rounder video content producing company, wowing customers since 2010. With a growing number of completed projects every hour, we work for business new and old to create real time value, including the Mirror, Curology, Spindrift, Inamorata, Coloko, Sputnik, Centrica, Cheniere, Gilead and Kering.

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Zach P
GB

Nightmare Project Similar to the latest 1 star, we also were treated unfairly. We ordered 6 videos, which we were told to be done within 10-12 weeks. This was in January. To this day, we only have 2 of the videos completed and trying to resolve the rest of this project is a nightmare. I even agreed to not dispute any charges because we hopped on a call and I was willing to work with them however they are still not delivering any work so I have lost all faith. Do not work with them, they have "lost" my responses to their eamils with directions so I have to tell them things multiple times, they also have emailed me from each others emails making me curious if they even are being truthful with who they are. The quality of work is much less than what is shown before you work with them. Dont make the mistake we made. The other 5 star reviews seem mostly, if not all, fake.

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Jada
GB

If I could give zero stars I would If I could give zero stars I would, we have been waiting over a year now for our refund. Christy parker and her group have been waiting patiently for it. We would like to make our video. Enough is enough already. Please everyone don't waste your time and money on this company.

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Rachel Rodriguez
GB

Our company video came out exactly how… Our company video came out exactly how we wanted!

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Erik Frick Bluebyrd
GB

Worst experience ever This was the worst experience I've had working with any team. They didn't listen to any directions I gave. They even got my company's name wrong in the video! There was no quality control. I had to ask over and over and over and over to fix their edits. They would ignore my requests, send the video back without the requested edits. This happened 10x before I said I didn't want to work with them anymore. 10 times. Then I asked for a refund on the website build that they were going to do, but never started (b/c I didn't want them touching my site after the horrible exp with the video). They said they'd refund me, but never did. I would never work with them again and hope no one has to go through what I did. It was absolutely awful.

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Kelly Hancock
GB

Great customer service Great customer service! Designers are on point where it comes to your vision. Great work!! I will definitely use their services in the future.

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