Designdok

Balentine Drive 39899, 94560, Newark, United States
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2.30
Based on 20 Reviews

5

25.00%

4

10.00%

3

0.00%

2

0.00%

1

65.00%
About Designdok

Design Dok is a digital design agency specializing in branding, animation, mobile and web design and development.

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Cae C.
US

I LOST US$10,000.00 out of my OWN… I LOST US$10,000.00 out of my OWN MONEY!! They stole from a senior just about to retire. These guys are Criminals! - "Hard to believe this is happening in modern America and their site is still up and running..." - I LOST US$10,000.00 out of my OWN MONEY -- Stay away from DesignDok!! My work was supposed to finish in 2 months and already passed 2.5 years and nothing. They keep asking for milestone payments, until I realized all my money was gone. The ONLY thing they did was adding up a picture in a pre-existing website, but nothing more than that. Usually, no one is available to answer my phone calls, and all the management names have changed or are fake to me. They appeared extremely professional, but it is all a huge hoax in order to get you in with their BAD TACTIC, and steal your money! Unluckly, my credit card company won't refund my money back due to timeframe policy, consequently DesignDok kept ALL of that amount, favoring their side! BIG SCAM!! STAY AWAY! - I urge you to take a closer look of other similar bad reviews here and from other different review sites as well. If you see some of the 5 star reviews, many could be all made up. They are scammers, peddlers, incompetent, negligent, sloppy, don't pay attention to any detail, break every promise, always asking for an extension of deadlines, and never deliver. They provide fake names of their staff, and most probably the tax ID and their two addresses listed are most likely fake as well. From the accent of all the staff that we dealt with, they are probably based in another country but pretend to be in California. We have filed a complaint with the Better Business Bureau and we will be filing a complaint with the Consumer Protection Agency. Again, they don't refund our deposit. That's how bad they are! This is the letter I recently received from BBB: "Dear John Smith This message is in regard to your complaint submitted on 4/7/2021 against Design DOK. Your complaint was assigned ID XXXXXX. The Better Business Bureau has made TWO ATTEMPTS to contact the business regarding your complaint. We regret to inform you that WE HAVE NOT RECEIVE A RESPONSE at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. You may wish to contact your Attorney General or like agency. If the company has contacted you directly and resolved this complaint, please let us know immediately. Should we receive a resolution in the future, we will let you know The Better Business Bureau develops and maintains BBB Business Profiles on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the business's failure to promptly give attention to the matter will be reflected in the review we give to consumers about them. BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter. Sincerely, XXXXXX Dispute Resolution"

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Audrey Smith
US

Design Dok is a Scammers' company Design Dok is a scammers company. Make sure not be hooked by their discounted prices advertised on their website. Those are hooks they use to cheat. They are a typical scam company doing online cheating, fraud under the disguise of business. Their own website was created by other IT professionals. You may think they have an attractive website. But you don't know that is not made by themselves. They paid to hire another company to make it. If you want to try to be their customer, that means you are throwing your money to scammers. As a victim myself, I sincerely advise you not to fall into that devil's pit.

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Chris Gamlin
US

100% rip off 100% rip off. This is a group of Scam artists. they scammed me out of over $4K. They sell you a website that you build, the work looks as if a beginner is putting it together, and afterwards they continue to charge money until you wise up, at which time they scramble your site because they direct it to their own server and control the future of your site until you cut your losses and get on here to report them. They should be locked up or worse

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Kevin MacDougal
US

100% SCAM DO NOT USE THIS COMPANY! This company has defrauded me out of $4624.00 over the course of a year. They are touting themselves a web developers. They have not delivered what was agreed upon and then send me "reciepts for payments" I have made rather than the line item invoices for every payment that I have repeatedly requested. They are a fraudulent group out of India working here in New Jersey. Others have been frauded for large sums as well. These people need to be arrested! I have reported them to the FTC, FBI and IC3. They have refused the supposed 100% money back guarentee.

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Tom
CA

Update Update, March 19, 2021. I've been asking for receipts of what I paid to this sham of a company. Justin Lee keeps giving me the runaround. Here is what hje sent me this morning, LOL: Hope you're doing great, This email is to inform you that your account has been taking care by a different brand name Web Districts , so all you need to do is to pay the re-activation fee to start working on your project which was never started as per your request. Re-activation fee = $500 Kindly Approve the payment so that I can share with you the payment link to proceed further. Will be waiting for your quickest response back. Regards Justin Lee Kind of hard to access your 'payment history' when the company has denied access to one's account. This company is a scam. I have no rooting interest in any other companies. If I did, I'd be advertising them here. But some free advice: don't use this company. And if anyone is thinking about launching a class action lawsuit, I'm in.

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