Designdok

Balentine Drive 39899, 94560, Newark, United States
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2.30
Based on 20 Reviews

5

25.00%

4

10.00%

3

0.00%

2

0.00%

1

65.00%
About Designdok

Design Dok is a digital design agency specializing in branding, animation, mobile and web design and development.

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Jason Johnson
GB

Big Mistake!!! I don't like writing 1 star reviews, but in this situation, I think it's necessary so others don't make the same mistake I made. Unfortunately, I have to agree with all the other unhappy customer reviews. I believe this company is a scam. I paid $3,398 for a website and SEO, and what I received was very poor quality and unprofessional. When I finally did get a rough draft of my website, it was worse than my current website which I made myself in a couple of hours on a drag and drop site. They advertise a 100% money back guarantee, but they don't honor it. They claim they're in Newark, CA, but when I called that industrial park, I couldn't find them. I wish I would have never gone with this company. Big mistake!!!

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david whiteford
GB

Beware I had websites done by Web design labs uk.Read the reviews on them. I lost my 2 websites and everything, domains and hosting, they wouldn't transfer. The point to this is its true what you are reading on the bad reviews. I only found out by chance when I notice a hyper link on my site with there designdok address was on it instead of my email address. I lost £2800 to the company.

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Cae C.
GB

I LOST US$10,000.00 out of my OWN… I LOST US$10,000.00 out of my OWN MONEY!! They stole from a senior just about to retire. These guys are Criminals! - "Hard to believe this is happening in modern America and their site is still up and running..." - I LOST US$10,000.00 out of my OWN MONEY -- Stay away from DesignDok!! My work was supposed to finish in 2 months and already passed 2.5 years and nothing. They keep asking for milestone payments, until I realized all my money was gone. The ONLY thing they did was adding up a picture in a pre-existing website, but nothing more than that. Usually, no one is available to answer my phone calls, and all the management names have changed or are fake to me. They appeared extremely professional, but it is all a huge hoax in order to get you in with their BAD TACTIC, and steal your money! Unluckly, my credit card company won't refund my money back due to timeframe policy, consequently DesignDok kept ALL of that amount, favoring their side! BIG SCAM!! STAY AWAY! - I urge you to take a closer look of other similar bad reviews here and from other different review sites as well. If you see some of the 5 star reviews, many could be all made up. They are scammers, peddlers, incompetent, negligent, sloppy, don't pay attention to any detail, break every promise, always asking for an extension of deadlines, and never deliver. They provide fake names of their staff, and most probably the tax ID and their two addresses listed are most likely fake as well. From the accent of all the staff that we dealt with, they are probably based in another country but pretend to be in California. We have filed a complaint with the Better Business Bureau and we will be filing a complaint with the Consumer Protection Agency. Again, they don't refund our deposit. That's how bad they are! This is the letter I recently received from BBB: "Dear John Smith This message is in regard to your complaint submitted on 4/7/2021 against Design DOK. Your complaint was assigned ID XXXXXX. The Better Business Bureau has made TWO ATTEMPTS to contact the business regarding your complaint. We regret to inform you that WE HAVE NOT RECEIVE A RESPONSE at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. You may wish to contact your Attorney General or like agency. If the company has contacted you directly and resolved this complaint, please let us know immediately. Should we receive a resolution in the future, we will let you know The Better Business Bureau develops and maintains BBB Business Profiles on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the business's failure to promptly give attention to the matter will be reflected in the review we give to consumers about them. BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter. Sincerely, XXXXXX Dispute Resolution"

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Adrian Smith
GB

Highly Professional Team I had 2 projects with this company - a logo design and a website design. The Logo work was great, the project manager was very professional and I am very satisfied with their work, Kudos to the team. They did a great job on my logo, however they did try and up-sell me to a better package after I signed up for what I thought was already a professional level package, Frank Williams is a very helpful account manager i've come across. Highly recommend these guys for the business

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Adam Matthew Tirado
GB

This company is a rip off scam outfit! I am another consumer and this rip off report is accurate because they tried to rip me off as well!!! They took my money and ran...Not one call or email from them when I started calling them to find out where the product was...Thank God my credit card company was able to get my money back when I disputed...the company is owned by Steve and Mark Anderson and is really based out of Teaneck New Jersey...Until you've paid, they will call you from a phone number based in Irvington, New Jersey, right next to Newark, New Jersey...the reason that is significant is because they advertise that they are in a location in Newark California. Their real address is 264 Hemlock Terrace, Teaneck, New Jersey 07666...Now, they have begun to start harrassing me, because I was able to get my money back and I'm getting disgusting texts from the phone number 213-419-3097 saying that it's Michael from Design Dok...I have made a complaint to the New Jersey Attorney General...Anderson's email is steve(dot)anderson@designdok(dot)com

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