Happy Linode user since 2014 I started using Linode in 2014 and am a happy customer to this day. They run about 20 of my servers, hosting my services for a few hundred thousand users. Uptime and support are great. In fact, I decided to write this because I had a very good support experience (fast response with great information) just yesterday. Their object storage is useful, but it could be a little faster. Finally, I think their prices are very competitive. To me, for 9.5 years and counting, they are an excellent provider.

False Advertising, Terrible Support They advertised that they are giving free $100 credit. But, if we signup, they cancel our signup without even allowing us to know why they cancelled our account. Additionally, we are unable to contact them via email or phone. I sent an email, no response. Tried to call, no one pick up the call. Worst experience! Linode = Sh*** Support. Stay away from this fraud company, guys!

Where is customer support? We have a load balancer that equally distributes tasks across 7 servers, suddenly 1 of those servers is taking 100% CPU while the rest are taking 30% for the same load. This has negatively impacted performance. I opened a ticket more than 16 hours ago, no reply yet... Edit: Is the ticketing system broken? - When did the process change from creating a ticket to needing to call?

Canceled my account due to budget… Canceled my account due to budget reasons and I try to remake my account i fill everything out and then they cancelled my account setup and for that reason I'd saggiest you just run your own home labs without using linode

Cost Rising, Slow Support Times While linode is a alright host, it has its issues and a lot of them. They used to offer MongoDB Hosting, however stopped after no update to the community. Costs have also risen, while other competitors have lower costs. Support is also very slow, and it takes days for support to finally reach out.