Was amazing, but now the service standard is reducing I have been using CloudCone since it launched. Initially, the service was top notch and I was absolutely pleased with the service. But for the last two months, I have been facing issues with their support. They take ages to reply, especially two weeks ago, the backups weren't taking place and I had no reply for over 5 days and had to inform them that I am moving out of CloudCone and if they would be able to fix it at least then and well, then they fixed it.

Worsening Service day by day Have been a loyal customer for 3+ years and the level of their service gets worse day by day. Have had an open ticket with the for 7 days. They were not able to identify that the server bandwidth is consumed (for 3 days) although I told them it is consumed and I need to purchase additional bandwidth. Days after they noticed that, no one has replied to me to add the additional bandwidth (paid). My server is down for 8 days already.

I tried twice to set up an account I tried twice to set up an account. I am new to this sort pay as you go hosting and had questions before starting about possible free account for one week to try. This was ignored. My requests for information before getting started and how much it would cost were also ignored. I was just told give us your money. Poor technical sales staff. I would avoid at all costs. I am sure they will have something to say but they lost a customer who tried twice to engage with them. Fail.

This site is the worse hosting website… This site is the worse hosting website in my life. I dont even have words how to describe this. I see everybody’s reviews are the same. Why did you suspend my account, im trying to reach you every day, you just keep ignoring me. Ive used my servers just for 3 days and without any notification you just suspended it. If i broke your policy why dont you tell me that after that i can take an action to fix them. Please refund my money back. Again this is the worse hosting website ever

I thought this company was pretty good… I thought this company was pretty good but actually for their email hosting 500 emails is really low and when I left I had 18$ in my account but they wont refund it. I guess that money is a parting gift for switching to another email hosting service.