Non existence support Nonexistent support: it's as if someone created an application and abandoned it on autopilot. Or perhaps someone developed this application but doesn't have time to manage their passion project. Cloudcone is just like that: VPS servers on shared resources with absolutely no support. Good luck.

This is my third time reaching out This is my third time reaching out, and each response has left me speechless. In the previous comment, you replied that my account has no issues, but it clearly shows that I cannot log in. You also asked me to submit a ticket, but how can I do that if I can't access my account? Since March 1st, I have been sending emails to their official mailbox every day, and they only replied to me on March 6th, but the problem has not been resolved until now. My whole week has been wasted. As a consumer who pays regularly every month, I am extremely disappointed and angry with the repeated banning of my account and this kind of delaying and neglectful treatment.

A review of cloudcone I know this VPS provider through a famous VPS test website 91yun and I set up VPS here mostly because they are providing a free credit of 5 dollars then . I used the VPS for private proxy So I chose the least resources and deploy an VPS The most amazing feature which draw my interest is that they calculate bill by hour just like vultr and it's data center is qoudcone which I am not familiar . However , it provide a high quality connection from China mainland to Los Angeles which is almost the same of QN data center The only thing I think need to improve is that it's uplink port is only 100 Mbps I will be very glad if it promotes to Gbps port or even 10 Gbps uplink port.

My account was blocked yesterday for no reason I don't understand, I was running my website and suddenly I couldn't update it because the cloudcone server was suddenly stopped.

I tried twice to set up an account I tried twice to set up an account. I am new to this sort pay as you go hosting and had questions before starting about possible free account for one week to try. This was ignored. My requests for information before getting started and how much it would cost were also ignored. I was just told give us your money. Poor technical sales staff. I would avoid at all costs. I am sure they will have something to say but they lost a customer who tried twice to engage with them. Fail.