Non existence support Nonexistent support: it's as if someone created an application and abandoned it on autopilot. Or perhaps someone developed this application but doesn't have time to manage their passion project. Cloudcone is just like that: VPS servers on shared resources with absolutely no support. Good luck.

Good price, not so good performance. Whilst server setup and provisioning was relatively quick, and the pricing is competitive, I found the SSH rather unresponsive, and upon further testing, the disk IOPS are all over the place, with the VPS becoming unresponsive at times. Furthermore, the images provided for deployment are outdated, with Ubuntu only being as recent as 18.04, and Arch being an image from 2018 (which meant I had to fight with GPG to upgrade the system to the latest packages) I used my VPS for a total of 27 minutes before giving up. I've had instances ready to go with my docker stack within an hour on Vultr and even DigitalOcean, but this host was still stuck halfway updating the OS before I quit. The tic-tac-toe game when provisioning is a nice touch, but it'd be nicer if the servers performed better.

They removed our production VPS because… They removed our production VPS because the credits balance was too low. I did not receive any notices in my mailbox or anywhere else. All I found was their newsletters. I was paying for snapshots in case anything would happen to the VPS and the data. Though this snapshot also got deleted. After that I tried to refund the remaining credits still on the account but this was also not possible. Lost lots of time and money on this. Do Not Use.

Wouldn't touch with a 10 foot pole They are straight garbage i am waiting 19 days on a refund and cant get support to message me im about to call debt card company to resolve this this is out of hand i keep getting wait 7 days its been 19 what's your excuse now? If your looking for something good try racknerds 10x better then this junk

Great service. I have been using the email hosting service for about a month now, some email reached the spam folder of a recipient, but that is not necessarily the fault of the service provider. I really like the user interface they have, they use SOGo as a webmail client, and the interface is also nice and it is a functional client. The price is quite affordable. I do not have any record of having lost an email. It is an excellent service.