My account was blocked yesterday for no reason I don't understand, I was running my website and suddenly I couldn't update it because the cloudcone server was suddenly stopped.

Wouldn't touch with a 10 foot pole They are straight garbage i am waiting 19 days on a refund and cant get support to message me im about to call debt card company to resolve this this is out of hand i keep getting wait 7 days its been 19 what's your excuse now? If your looking for something good try racknerds 10x better then this junk

They removed our production VPS because… They removed our production VPS because the credits balance was too low. I did not receive any notices in my mailbox or anywhere else. All I found was their newsletters. I was paying for snapshots in case anything would happen to the VPS and the data. Though this snapshot also got deleted. After that I tried to refund the remaining credits still on the account but this was also not possible. Lost lots of time and money on this. Do Not Use.

Non existence support Nonexistent support: it's as if someone created an application and abandoned it on autopilot. Or perhaps someone developed this application but doesn't have time to manage their passion project. Cloudcone is just like that: VPS servers on shared resources with absolutely no support. Good luck.

I tried twice to set up an account I tried twice to set up an account. I am new to this sort pay as you go hosting and had questions before starting about possible free account for one week to try. This was ignored. My requests for information before getting started and how much it would cost were also ignored. I was just told give us your money. Poor technical sales staff. I would avoid at all costs. I am sure they will have something to say but they lost a customer who tried twice to engage with them. Fail.