They removed our production VPS because… They removed our production VPS because the credits balance was too low. I did not receive any notices in my mailbox or anywhere else. All I found was their newsletters. I was paying for snapshots in case anything would happen to the VPS and the data. Though this snapshot also got deleted. After that I tried to refund the remaining credits still on the account but this was also not possible. Lost lots of time and money on this. Do Not Use.

I tried twice to set up an account I tried twice to set up an account. I am new to this sort pay as you go hosting and had questions before starting about possible free account for one week to try. This was ignored. My requests for information before getting started and how much it would cost were also ignored. I was just told give us your money. Poor technical sales staff. I would avoid at all costs. I am sure they will have something to say but they lost a customer who tried twice to engage with them. Fail.

Can't Utilise 100% of CPU Constantly From my understanding, let's say you purchase multiple VPS , the company doesn't allow it to run at 100% , basically they will question what you're doing and get you to upgrade to a dedicated or more expensive VPS. You are only allowed to peak 100% for a short period of time, not 24/7 for a month. Reply from CloudCone 14 hours ago Hi Atom Binary, We're sorry to hear this. However, resources such as CPU, IO activity are fairly shared on public clouds. This is mentioned in our Acceptable Use Policy. If you require 100% utilization of resources, a dedicated server or a VDI should suite you. Reply From Me : Exactly my point, you don't get such issue with Digital Ocean / AWS , but your VPS is bench marked against them. Theirs could be running at 100% of the time , your's couldn't it's not a fair comparison at all. Your should be able to limit the resource usage and burst , not throw some "Acceptable Use Policy" at your customers. It makes you look like some one man small startup really.

Was amazing, but now the service standard is reducing I have been using CloudCone since it launched. Initially, the service was top notch and I was absolutely pleased with the service. But for the last two months, I have been facing issues with their support. They take ages to reply, especially two weeks ago, the backups weren't taking place and I had no reply for over 5 days and had to inform them that I am moving out of CloudCone and if they would be able to fix it at least then and well, then they fixed it.

Non existence support Nonexistent support: it's as if someone created an application and abandoned it on autopilot. Or perhaps someone developed this application but doesn't have time to manage their passion project. Cloudcone is just like that: VPS servers on shared resources with absolutely no support. Good luck.