Worsening Service day by day Have been a loyal customer for 3+ years and the level of their service gets worse day by day. Have had an open ticket with the for 7 days. They were not able to identify that the server bandwidth is consumed (for 3 days) although I told them it is consumed and I need to purchase additional bandwidth. Days after they noticed that, no one has replied to me to add the additional bandwidth (paid). My server is down for 8 days already.

Good price, not so good performance. Whilst server setup and provisioning was relatively quick, and the pricing is competitive, I found the SSH rather unresponsive, and upon further testing, the disk IOPS are all over the place, with the VPS becoming unresponsive at times. Furthermore, the images provided for deployment are outdated, with Ubuntu only being as recent as 18.04, and Arch being an image from 2018 (which meant I had to fight with GPG to upgrade the system to the latest packages) I used my VPS for a total of 27 minutes before giving up. I've had instances ready to go with my docker stack within an hour on Vultr and even DigitalOcean, but this host was still stuck halfway updating the OS before I quit. The tic-tac-toe game when provisioning is a nice touch, but it'd be nicer if the servers performed better.

Great service. I have been using the email hosting service for about a month now, some email reached the spam folder of a recipient, but that is not necessarily the fault of the service provider. I really like the user interface they have, they use SOGo as a webmail client, and the interface is also nice and it is a functional client. The price is quite affordable. I do not have any record of having lost an email. It is an excellent service.

Can't Utilise 100% of CPU Constantly From my understanding, let's say you purchase multiple VPS , the company doesn't allow it to run at 100% , basically they will question what you're doing and get you to upgrade to a dedicated or more expensive VPS. You are only allowed to peak 100% for a short period of time, not 24/7 for a month. Reply from CloudCone 14 hours ago Hi Atom Binary, We're sorry to hear this. However, resources such as CPU, IO activity are fairly shared on public clouds. This is mentioned in our Acceptable Use Policy. If you require 100% utilization of resources, a dedicated server or a VDI should suite you. Reply From Me : Exactly my point, you don't get such issue with Digital Ocean / AWS , but your VPS is bench marked against them. Theirs could be running at 100% of the time , your's couldn't it's not a fair comparison at all. Your should be able to limit the resource usage and burst , not throw some "Acceptable Use Policy" at your customers. It makes you look like some one man small startup really.

Great Products & Amazing Service I came across Cloudcone from an advertisement. I love how you can customize your server specs to tailor your needs as opposed to being stuck with preconfigured specs. In addition, the service is amazing and the downtime is minimal. I've broken so many Cloudcone VPS's while practicing my Linux skills and I love how you can just reinstall your VPS like it's nothing. This is an excellent and affordable platform if you want to move away from shared hosting and more towards self managed hosting. Great job Cloudcone!! HIGHLY RECOMMENDED!!!