Worsening Service day by day Have been a loyal customer for 3+ years and the level of their service gets worse day by day. Have had an open ticket with the for 7 days. They were not able to identify that the server bandwidth is consumed (for 3 days) although I told them it is consumed and I need to purchase additional bandwidth. Days after they noticed that, no one has replied to me to add the additional bandwidth (paid). My server is down for 8 days already.

I tried twice to set up an account I tried twice to set up an account. I am new to this sort pay as you go hosting and had questions before starting about possible free account for one week to try. This was ignored. My requests for information before getting started and how much it would cost were also ignored. I was just told give us your money. Poor technical sales staff. I would avoid at all costs. I am sure they will have something to say but they lost a customer who tried twice to engage with them. Fail.

This is my third time reaching out This is my third time reaching out, and each response has left me speechless. In the previous comment, you replied that my account has no issues, but it clearly shows that I cannot log in. You also asked me to submit a ticket, but how can I do that if I can't access my account? Since March 1st, I have been sending emails to their official mailbox every day, and they only replied to me on March 6th, but the problem has not been resolved until now. My whole week has been wasted. As a consumer who pays regularly every month, I am extremely disappointed and angry with the repeated banning of my account and this kind of delaying and neglectful treatment.

They removed our production VPS because… They removed our production VPS because the credits balance was too low. I did not receive any notices in my mailbox or anywhere else. All I found was their newsletters. I was paying for snapshots in case anything would happen to the VPS and the data. Though this snapshot also got deleted. After that I tried to refund the remaining credits still on the account but this was also not possible. Lost lots of time and money on this. Do Not Use.

Beast i just started using CloudCone and was suprised with the service i got for what i pay . best migration ive experienced so far .am using it to protect my gaming servers + applications and website. attacks been 24/7 migrated even i didnt notice am being attacked ! overall very helpful Support team that they will assist!. my rate is 9/10 and reason for missing 1 is timming in answering some tickets (monday top friday) only timming is normal bussiness hours . hope that will be fixed .