Worsening Service day by day Have been a loyal customer for 3+ years and the level of their service gets worse day by day. Have had an open ticket with the for 7 days. They were not able to identify that the server bandwidth is consumed (for 3 days) although I told them it is consumed and I need to purchase additional bandwidth. Days after they noticed that, no one has replied to me to add the additional bandwidth (paid). My server is down for 8 days already.

2 years review Overall satisfied with the service. Pros: 1. Modest price 2. UI looks good. 3. Network is much improved after maintenance in 2020 December. Cons: 1. It may take days to resolve a request for IP-switching 2. Occasionally service down or network congestion

Great service. I have been using the email hosting service for about a month now, some email reached the spam folder of a recipient, but that is not necessarily the fault of the service provider. I really like the user interface they have, they use SOGo as a webmail client, and the interface is also nice and it is a functional client. The price is quite affordable. I do not have any record of having lost an email. It is an excellent service.

Can't Utilise 100% of CPU Constantly From my understanding, let's say you purchase multiple VPS , the company doesn't allow it to run at 100% , basically they will question what you're doing and get you to upgrade to a dedicated or more expensive VPS. You are only allowed to peak 100% for a short period of time, not 24/7 for a month. Reply from CloudCone 14 hours ago Hi Atom Binary, We're sorry to hear this. However, resources such as CPU, IO activity are fairly shared on public clouds. This is mentioned in our Acceptable Use Policy. If you require 100% utilization of resources, a dedicated server or a VDI should suite you. Reply From Me : Exactly my point, you don't get such issue with Digital Ocean / AWS , but your VPS is bench marked against them. Theirs could be running at 100% of the time , your's couldn't it's not a fair comparison at all. Your should be able to limit the resource usage and burst , not throw some "Acceptable Use Policy" at your customers. It makes you look like some one man small startup really.

Non existence support Nonexistent support: it's as if someone created an application and abandoned it on autopilot. Or perhaps someone developed this application but doesn't have time to manage their passion project. Cloudcone is just like that: VPS servers on shared resources with absolutely no support. Good luck.