They removed our production VPS because… They removed our production VPS because the credits balance was too low. I did not receive any notices in my mailbox or anywhere else. All I found was their newsletters. I was paying for snapshots in case anything would happen to the VPS and the data. Though this snapshot also got deleted. After that I tried to refund the remaining credits still on the account but this was also not possible. Lost lots of time and money on this. Do Not Use.

I tried twice to set up an account I tried twice to set up an account. I am new to this sort pay as you go hosting and had questions before starting about possible free account for one week to try. This was ignored. My requests for information before getting started and how much it would cost were also ignored. I was just told give us your money. Poor technical sales staff. I would avoid at all costs. I am sure they will have something to say but they lost a customer who tried twice to engage with them. Fail.

Non existence support Nonexistent support: it's as if someone created an application and abandoned it on autopilot. Or perhaps someone developed this application but doesn't have time to manage their passion project. Cloudcone is just like that: VPS servers on shared resources with absolutely no support. Good luck.

This is my third time reaching out This is my third time reaching out, and each response has left me speechless. In the previous comment, you replied that my account has no issues, but it clearly shows that I cannot log in. You also asked me to submit a ticket, but how can I do that if I can't access my account? Since March 1st, I have been sending emails to their official mailbox every day, and they only replied to me on March 6th, but the problem has not been resolved until now. My whole week has been wasted. As a consumer who pays regularly every month, I am extremely disappointed and angry with the repeated banning of my account and this kind of delaying and neglectful treatment.

We strongly advices to avoid… We strongly advices to avoid cloudcone.com at all cost. Rather than search for other good provider. One of the biggest scammer from Bangladesh and USA. These scam cloudcone.com will suspend your service with zero tolerance and even did not refund your money. All I did is just downloading linux ISO, they suspend the vps illigally by mentioning ddos attack! If ISO download is a attack then this scammers need some life in hell. Worst cloudcone.com experience.