Worsening Service day by day Have been a loyal customer for 3+ years and the level of their service gets worse day by day. Have had an open ticket with the for 7 days. They were not able to identify that the server bandwidth is consumed (for 3 days) although I told them it is consumed and I need to purchase additional bandwidth. Days after they noticed that, no one has replied to me to add the additional bandwidth (paid). My server is down for 8 days already.

2 years review Overall satisfied with the service. Pros: 1. Modest price 2. UI looks good. 3. Network is much improved after maintenance in 2020 December. Cons: 1. It may take days to resolve a request for IP-switching 2. Occasionally service down or network congestion

This is my third time reaching out This is my third time reaching out, and each response has left me speechless. In the previous comment, you replied that my account has no issues, but it clearly shows that I cannot log in. You also asked me to submit a ticket, but how can I do that if I can't access my account? Since March 1st, I have been sending emails to their official mailbox every day, and they only replied to me on March 6th, but the problem has not been resolved until now. My whole week has been wasted. As a consumer who pays regularly every month, I am extremely disappointed and angry with the repeated banning of my account and this kind of delaying and neglectful treatment.

Great Products & Amazing Service I came across Cloudcone from an advertisement. I love how you can customize your server specs to tailor your needs as opposed to being stuck with preconfigured specs. In addition, the service is amazing and the downtime is minimal. I've broken so many Cloudcone VPS's while practicing my Linux skills and I love how you can just reinstall your VPS like it's nothing. This is an excellent and affordable platform if you want to move away from shared hosting and more towards self managed hosting. Great job Cloudcone!! HIGHLY RECOMMENDED!!!

My account was blocked yesterday for no reason I don't understand, I was running my website and suddenly I couldn't update it because the cloudcone server was suddenly stopped.