Worsening Service day by day Have been a loyal customer for 3+ years and the level of their service gets worse day by day. Have had an open ticket with the for 7 days. They were not able to identify that the server bandwidth is consumed (for 3 days) although I told them it is consumed and I need to purchase additional bandwidth. Days after they noticed that, no one has replied to me to add the additional bandwidth (paid). My server is down for 8 days already.

They removed our production VPS because… They removed our production VPS because the credits balance was too low. I did not receive any notices in my mailbox or anywhere else. All I found was their newsletters. I was paying for snapshots in case anything would happen to the VPS and the data. Though this snapshot also got deleted. After that I tried to refund the remaining credits still on the account but this was also not possible. Lost lots of time and money on this. Do Not Use.

Good price, not so good performance. Whilst server setup and provisioning was relatively quick, and the pricing is competitive, I found the SSH rather unresponsive, and upon further testing, the disk IOPS are all over the place, with the VPS becoming unresponsive at times. Furthermore, the images provided for deployment are outdated, with Ubuntu only being as recent as 18.04, and Arch being an image from 2018 (which meant I had to fight with GPG to upgrade the system to the latest packages) I used my VPS for a total of 27 minutes before giving up. I've had instances ready to go with my docker stack within an hour on Vultr and even DigitalOcean, but this host was still stuck halfway updating the OS before I quit. The tic-tac-toe game when provisioning is a nice touch, but it'd be nicer if the servers performed better.

We strongly advices to avoid… We strongly advices to avoid cloudcone.com at all cost. Rather than search for other good provider. One of the biggest scammer from Bangladesh and USA. These scam cloudcone.com will suspend your service with zero tolerance and even did not refund your money. All I did is just downloading linux ISO, they suspend the vps illigally by mentioning ddos attack! If ISO download is a attack then this scammers need some life in hell. Worst cloudcone.com experience.

My account was blocked yesterday for no reason I don't understand, I was running my website and suddenly I couldn't update it because the cloudcone server was suddenly stopped.