I tried twice to set up an account I tried twice to set up an account. I am new to this sort pay as you go hosting and had questions before starting about possible free account for one week to try. This was ignored. My requests for information before getting started and how much it would cost were also ignored. I was just told give us your money. Poor technical sales staff. I would avoid at all costs. I am sure they will have something to say but they lost a customer who tried twice to engage with them. Fail.

They removed our production VPS because… They removed our production VPS because the credits balance was too low. I did not receive any notices in my mailbox or anywhere else. All I found was their newsletters. I was paying for snapshots in case anything would happen to the VPS and the data. Though this snapshot also got deleted. After that I tried to refund the remaining credits still on the account but this was also not possible. Lost lots of time and money on this. Do Not Use.

Was amazing, but now the service standard is reducing I have been using CloudCone since it launched. Initially, the service was top notch and I was absolutely pleased with the service. But for the last two months, I have been facing issues with their support. They take ages to reply, especially two weeks ago, the backups weren't taking place and I had no reply for over 5 days and had to inform them that I am moving out of CloudCone and if they would be able to fix it at least then and well, then they fixed it.

Non existence support Nonexistent support: it's as if someone created an application and abandoned it on autopilot. Or perhaps someone developed this application but doesn't have time to manage their passion project. Cloudcone is just like that: VPS servers on shared resources with absolutely no support. Good luck.

We strongly advices to avoid… We strongly advices to avoid cloudcone.com at all cost. Rather than search for other good provider. One of the biggest scammer from Bangladesh and USA. These scam cloudcone.com will suspend your service with zero tolerance and even did not refund your money. All I did is just downloading linux ISO, they suspend the vps illigally by mentioning ddos attack! If ISO download is a attack then this scammers need some life in hell. Worst cloudcone.com experience.