This company is a RIPOFF This company is a RIPOFF. Their equipment ultimately fails after you have paid $$$ and there is NO SUPPORT. Many bad reviews on various sites including the Chicago area Better Business Bureau. SAVE YOUR MONEY AND BUY A PRODUCT FROM A COMPANY THAT VALUES YOUR BUSINESS.

Initially good but support doesnt exist The product is greatat first, however when there is a problem there is zero support, I can no longer run the app on android dont no why but the support just ignores my support messages, Please avoid this product as its very flakey

stopped to back up data / no customer… stopped to back up data / no customer support it was great but then suddenly it stopped to back up data without an fault message or such I can not get back up to work and I can't change the backup to primary contacted customer service multiple times without an answer for months

Very bad service Very bad service. No response from support team over the last 2 months. Really bad. Not recommended for purchase of any of the products of monument.

App no longer works and no customer service This worked great for me for the last 3 or 4 years. Now its suddenly stopped working properly. A good chunk of my photos don’t appear in the app (thankfully they are not deleted from my device). Contacted customer support several times over the past 4 months and nothing. Pretty much no social media (apart from twitter which no one looks at) and no other way to contact or review them. Disappointing.