Great Service Great Service! Summit Hosting is always quick to respond to all of my questions - even the ones that are small! I wasn't sure how the speed of our Quickbooks Enterprise would work with so many users through their hosting, but it has been great.

Support staff takes a long time to… Support staff takes a long time to contact you. Information is not always accurate. You have to waste your time trying to figure out an email response from them that doesn't address your problem. Support was much better before they were bought by Summit Hosting.

Helpful for working remotely Summit Hosting has been very helpful for us to use our accounting software while working remotely due to the COVID-19 restrictions. Customer service and tech support is very attentive. Had a minor issue at one point, but was quickly resolved. Thanks, guys! Aaron My Gym Enterprises

Responsive, Knowledgeable Support. My company has used Summit Hosting (formerly INSYNQ) for over five years to host our QuickBooks products. Although I work within Quickbooks, I'm also the on-site IT. I can truly say that Summit Hosting is one of the very few companies I don't hate to have to contact. Most companies take days to respond, and only escalate you to an actual engineer until you've relayed your issue several times. Summit's support escalates problems, almost immediately. Within an hour or less I'm already speaking with an engineer. Minutes later, the problem is usually resolved. I wish all of our IT vendors operated with the same support system as Summit Hosting. Truly a great company. I have no hesitations on recommending them. I'm not sure why people say their support takes days to get back to them. Honestly, I've never found this to be the case.

Very fast response Very fast response, and she was able to resolve my issue quickly and completely.