Summit Hosting Reliability For the most part, Summit Hosting has been very reliable....I can think of two times in almost 9 months where I had an issue of accessing my software Dale Bernard Auburn Church of Christ

Old servers that crash It used to be a good hosting site. It now crashes several times a week and we are submitting tickets to reboot. It is a 2012 server, when we asked when they planned to upgrade us to 2022 their reply was "we will upgrade you by the deadline. You are one of 10,000 servers we will be updating". that response really didn't make us feel special. When we asked if there was something to be done to prevent the crashing they told us "be sure users log out properly" We pay just under 1k a month for hosting. That value made it quite nice to pencil out switching or setting up our own server. Not recommended!

Great Service Great Service! Summit Hosting is always quick to respond to all of my questions - even the ones that are small! I wasn't sure how the speed of our Quickbooks Enterprise would work with so many users through their hosting, but it has been great.

This company has been good to me This company has been good to me. They are very reliable and always answers the questions I have.

Support staff takes a long time to… Support staff takes a long time to contact you. Information is not always accurate. You have to waste your time trying to figure out an email response from them that doesn't address your problem. Support was much better before they were bought by Summit Hosting.