Not what it used to be We run a nonprofit and had a static website and few email accounts. There was an outage around March 14th. I wasn't notified until one of our email users told us they were not receiving new emails, by March 18th. I sent a support ticket, got a refund for the remaining period, but by this time we had already lost a lot of important emails and our reputation. A simple email with a notification of the outage may have been enough to prevent this huge damage. I cannot recommend this company anymore

Lost my server and couldn't fix it Hyperexpert lost a server and completely screwed me over. They just gave me a dump of my data and said "figure it out yourself". I can't believe this is even legal.

Invoice Error, Horrendous Support, Refund Refusal This company made an error within their billing department and somehow changed my invoice date from 01/25/21 to 01/25/20. Due to this mistake, their system then automatically deleted my web hosting account due to an "overdue invoice," even though that was certainly not the case. Went 10 hours before I even received a response to my ticket regarding this. Lost at least a week's worth of data (weekly backup system) from all of this, and their department refused to take responsibility for this error. I at least wanted some form of a refund (Their TOS states that I can claim $50 for data loss), but this company has refused to help in any shape or form. Can't get that $50. Can''t even get the $20.33 I paid for hosting for this month, given that it was only used for like a week before they did all of this. Did I mention that they quickly resorted to completely ignoring my support ticket that I had open while all of this was going on? They just keep changing the status from "Customer-Reply" to "Answered," even though they didn't respond to me. These are crooks hiding behind a LLC. Avoid at all costs.

Top tier hosting at an affordable price point By far one of the best hosting providers I've been a customer of. Their prices beat the competition by waves and their support is excellent. Network speed is also very good for the price, and all services come with 1Gbps ports.

So far so good So far so good! Easy product selection and checkout. Machine was made available very promptly after completing payment. Everything seems in order. Love that there is a community Discord.