Lydia Vaughan
GBNot at all what I wanted and still waiting for refund! Not at all what I wanted even after a few revisions. He didn't listen to all that I was looking for in my illustration. I would give one more star because he was nice, but revisions took too long and I'M STILL WAITING FOR MY REFUND! They had no problem quickly taking my money but after a few emails I am still waiting for my money back. I ended up getting my book cover from a totally free site.
G Jackson
GBWho is Ben Rogers Who is Ben Rogers? I'm not sure if her is a true person or part of the company. I've been asking for a refund for a while now. No response. Just promises to call. The promises are unreasonable. I would ask for a finish date, they would say 4 days for one page. I would give them 5, on day 6 I would call and there would be an excuse. It was a huge mistake to use this company.
Erin McKinnon
GBHorrible experience Horrible experience. I paid in advance for my project. It’s been two years and the project is still not done. It was sent to print without revisions. No one can seem to get on the same page of how to handle this internally. Company stated I couldn’t receive a refund even though I have yet to receive a finished product. At this point, I just want a refund.
Upset Customer
GBSTAY AWAY FROM VOX ILLUSTRATION!! Wow, if this doesn’t say it all!! Notice how ALL of the ones that wrote reviews for this place with bad reviews, which are ALOT of them, VOX Illustration reported them to trustpilot. Vox wants you to think they only get 5 (or 4 stars) and their company is great which I can tell you from first hand experience is quite the opposite. This is a shady company that takes your money and runs. They produce stock images NOT custom designs and asking for a 100% money back guarantee which they promise is FALSE advertising. I’m STILL waiting for my money back. DO NOT USE VOX ILLUSTRATION!!!! This is the message for everyone that gave them bad reviews. Guess it is a matter of time until VOX tries to hide this from the public??? “Voxillustration reported this review for breaching of Trustpilot guidelines. We are currently assessing the review in accordance with our reporting processes.“
Henry Gerrad
INAll six of my illustrations were on… All six of my illustrations were on point. Vox Illustration created the perfect designs that suit my business perfectly. The team was courteous during the entire process.