DON'T use them!! DON'T use them!!! Never able to reach them by phone when you need to speak with them. I had to schedule a call back and it is 10 days out!

Very easy to use Very easy to use. The response time is fantastic and everyone is so helpful. The website is easy to maneuver and understand what is or isn't covered. As an Administrator for my company the benefits are easy to explain to my employees. No complaints at all.

After offering our employees a product… After offering our employees a product through Zane/PeopleKeep for years, I would never recommend them. Their customer service is the worst I have ever dealt with & their response time to requests is zero. No dedicated rep. They have left our company hanging without support. It is sad and upsetting to see this happen. At one time they were a decent company.

Never use this product! We only used this product for a couple of months and it was the worst experience ever! Customer support would never answer our questions, we would follow up numerous times and would have to fight for a response. When we closed our account, PeopleKeep sent us a general reminder to file paperwork required by law. When we reached out to obtain that information from our records, they took a month to response to us (only after following up) and then told we needed to download the records before closing our account (these records were not generated when our account was active). They then said they emailed us the data, but no one at the company received it which means private data was sent outside our company. Never use this product!

PeopleKeep was very good. Not any more PeopleKeep was very good. I used them for one of my companies for two years with no problems. When I went to sign up my second company recently, the prices had tripled. I was in a hurry and didn't really notice. What I did notice, was when they charged my card a second (unauthorized) time the next day. After speaking with them, all they have to say is that they 'recalculated' and decided that I owed them more. I will have to look for alternatives now.