PeopleKeep

383 W. Vine St., Suite 300, 84123, Salt Lake City, United States
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2.55
Based on 20 Reviews

5

35.00%

4

5.00%

3

0.00%

2

0.00%

1

60.00%
About PeopleKeep

PeopleKeep is a new way to offer benefits called personalized benefits. Until now, most small businesses have been unable to offer traditional group benefits because they’re too expensive, too complicated, and too one-size-fits-all. Most people believe benefits are the services a company offers, such as a health insurance plan or 401(k). With personalized benefits, it’s the opposite. Companies give employees tax-free money to spend on the consumer services they find most valuable. It’s as simple as wages. The company sets a monthly benefit allowance, and employees buy what fits their personal needs. This saves companies and employees an average of 35 percent in taxes compared with wages while avoiding the pains of offering traditional group benefits.

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Kristin Rader
GB

Do NOT recommend this company I signed up with them in 2022 and they charged me for 2021. They auto-renewed me for 2023 and refuse to refund the charge even though I haven't used them since March of 2022. Customer service is terrible. You can't even schedule a call for a month. Their website won't even let you get to your profile, it just keeps logging you out. Avoid them at all costs.

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Andrea Darden
GB

There is an error on the tax reports… There is an error on the tax reports that we did not receive from them until after the deadline. The soonest we can get a meeting to correct this is a month after we reported it. Half of our employees will have to file an extension because of them.

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Ann
GB

Beware --no support once you sign up I would not recomment them at all. I signed up and have not been able to get in touch with customer support for weeks. Their chat is not functional and their actual live person is not available for weeks. I set up an appointment and they cancelled the support meeting twice! There is no support at all.

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Diane
GB

After offering our employees a product… After offering our employees a product through Zane/PeopleKeep for years, I would never recommend them. Their customer service is the worst I have ever dealt with & their response time to requests is zero. No dedicated rep. They have left our company hanging without support. It is sad and upsetting to see this happen. At one time they were a decent company.

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Mike Lydon
GB

There is no customer service from PeopleKeep There is no customer service from PeopleKeep. Their software is not accurate in tracking reimbursements. If you find an error, then they require you to schedule an appointment, which ends up been weeks out.

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