Will Hadjigeorgalis
GBVery easy to use! My company uses PeopleKeep to manage our health benefits. It's intuitive, easy to request reimbursement and helpful. I was able to be reimbursed for things I didn't know about it and it's saved me hundreds of dollars a month. I just wish there was an app for it, so I could take pictures of my receipts and submit expenses from the same device.
Andrea Darden
GBThere is an error on the tax reports… There is an error on the tax reports that we did not receive from them until after the deadline. The soonest we can get a meeting to correct this is a month after we reported it. Half of our employees will have to file an extension because of them.
Gail Turk Rice
GBThere is ZERO customer service There is ZERO customer service, you can't get a person on the phone and the 'schedule a call' is not available for more than 3 business days. I'm currently looking for another provider unless they can fix this issue. It seems other have been having this same experience.
Kristin Rader
GBDo NOT recommend this company I signed up with them in 2022 and they charged me for 2021. They auto-renewed me for 2023 and refuse to refund the charge even though I haven't used them since March of 2022. Customer service is terrible. You can't even schedule a call for a month. Their website won't even let you get to your profile, it just keeps logging you out. Avoid them at all costs.
Blue J - Finance Group
CANever use this product! We only used this product for a couple of months and it was the worst experience ever! Customer support would never answer our questions, we would follow up numerous times and would have to fight for a response. When we closed our account, PeopleKeep sent us a general reminder to file paperwork required by law. When we reached out to obtain that information from our records, they took a month to response to us (only after following up) and then told we needed to download the records before closing our account (these records were not generated when our account was active). They then said they emailed us the data, but no one at the company received it which means private data was sent outside our company. Never use this product!