Eric Johnson
GBPeopleKeep was very good. Not any more PeopleKeep was very good. I used them for one of my companies for two years with no problems. When I went to sign up my second company recently, the prices had tripled. I was in a hurry and didn't really notice. What I did notice, was when they charged my card a second (unauthorized) time the next day. After speaking with them, all they have to say is that they 'recalculated' and decided that I owed them more. I will have to look for alternatives now.
Gail Turk Rice
GBThere is ZERO customer service There is ZERO customer service, you can't get a person on the phone and the 'schedule a call' is not available for more than 3 business days. I'm currently looking for another provider unless they can fix this issue. It seems other have been having this same experience.
Mike Lydon
GBThere is no customer service from PeopleKeep There is no customer service from PeopleKeep. Their software is not accurate in tracking reimbursements. If you find an error, then they require you to schedule an appointment, which ends up been weeks out.
Stephanie Hamilton
GBWe use Peoplekeep for company health… We use Peoplekeep for company health benefits and it’s great and inclusive. Every employee has an opportunity to take advantage of it no matter their circumstance. So far the company has been helpful and the set up has been pain free! Requesting reimbursement is easy and straight forward and having them available for questions has been wonderful. So far we are really enjoying PeopleKeep Medical Spa Stephanie
Janean Williams
GBSTAY CLEAR!! Do not use this company. I would put a zero if I could. DO NOT SIGN UP FOR THIS COMPANY. It takes weeks to resolve issues. Obviously understaffed and unresponsive customer service issues.