Ann
GBBeware --no support once you sign up I would not recomment them at all. I signed up and have not been able to get in touch with customer support for weeks. Their chat is not functional and their actual live person is not available for weeks. I set up an appointment and they cancelled the support meeting twice! There is no support at all.
Liz Birch
GBPeopleKeep is amazing PeopleKeep has been amazing. We've been with them for over a year and it has been the easiest, quickest way to handle healthcare reimbursement. The interface is easy, uploading documents is fast and painless, and we've never had a missed payment. I love the emails letting you know when a reimbursement is coming and the customer service team has also been super helpful!
Gail Turk Rice
GBThere is ZERO customer service There is ZERO customer service, you can't get a person on the phone and the 'schedule a call' is not available for more than 3 business days. I'm currently looking for another provider unless they can fix this issue. It seems other have been having this same experience.
Heather
GBThe top rated reviews are from 2 and 3 years ago. BEWARE If you look, there is only one recent review, and that review rates PeopleKeep as terrible. That is also my experience. Customer service--there really isn't any. There is absolutely no way to talk to anyone! The "chat" is NOT LIVE. You key in your question and then wait days to receive an email response. OR there is no response at all. Arrgh. PeopleKeep was recommended to me as it is less costly than "the other company." Do your employees a favor and spend the dollars to get a company that delivers the service.
Dana Roberts
GBI would recommend People Keep as an… I would recommend People Keep as an HRA. I've been very pleased how smooth, fast, and easy it is to get reimbursed. I really like how easy it is to view my account and navigate the site. The chat support is very available and helpful.