Janean Williams
GBSTAY CLEAR!! Do not use this company. I would put a zero if I could. DO NOT SIGN UP FOR THIS COMPANY. It takes weeks to resolve issues. Obviously understaffed and unresponsive customer service issues.
Joseph Burks
GBEvery time I have to use this benefit… Every time I have to use this benefit it's like pulling f***ing teeth. Treatment plans and receipts for payment are never enough for these people. You have to pay huge upfront costs and wait for reimbursement if they deem you worthy of "approval". This service is bulls**t
Liz Birch
GBPeopleKeep is amazing PeopleKeep has been amazing. We've been with them for over a year and it has been the easiest, quickest way to handle healthcare reimbursement. The interface is easy, uploading documents is fast and painless, and we've never had a missed payment. I love the emails letting you know when a reimbursement is coming and the customer service team has also been super helpful!
Ann
GBBeware --no support once you sign up I would not recomment them at all. I signed up and have not been able to get in touch with customer support for weeks. Their chat is not functional and their actual live person is not available for weeks. I set up an appointment and they cancelled the support meeting twice! There is no support at all.
Diane
GBAfter offering our employees a product… After offering our employees a product through Zane/PeopleKeep for years, I would never recommend them. Their customer service is the worst I have ever dealt with & their response time to requests is zero. No dedicated rep. They have left our company hanging without support. It is sad and upsetting to see this happen. At one time they were a decent company.