Joseph Burks
GBEvery time I have to use this benefit… Every time I have to use this benefit it's like pulling f***ing teeth. Treatment plans and receipts for payment are never enough for these people. You have to pay huge upfront costs and wait for reimbursement if they deem you worthy of "approval". This service is bulls**t
Diane
GBAfter offering our employees a product… After offering our employees a product through Zane/PeopleKeep for years, I would never recommend them. Their customer service is the worst I have ever dealt with & their response time to requests is zero. No dedicated rep. They have left our company hanging without support. It is sad and upsetting to see this happen. At one time they were a decent company.
Will Hadjigeorgalis
GBVery easy to use! My company uses PeopleKeep to manage our health benefits. It's intuitive, easy to request reimbursement and helpful. I was able to be reimbursed for things I didn't know about it and it's saved me hundreds of dollars a month. I just wish there was an app for it, so I could take pictures of my receipts and submit expenses from the same device.
Andrea Darden
GBThere is an error on the tax reports… There is an error on the tax reports that we did not receive from them until after the deadline. The soonest we can get a meeting to correct this is a month after we reported it. Half of our employees will have to file an extension because of them.
Paulette
GBDON'T use them!! DON'T use them!!! Never able to reach them by phone when you need to speak with them. I had to schedule a call back and it is 10 days out!