PeopleKeep

383 W. Vine St., Suite 300, 84123, Salt Lake City, United States
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2.55
Based on 20 Reviews

5

35.00%

4

5.00%

3

0.00%

2

0.00%

1

60.00%
About PeopleKeep

PeopleKeep is a new way to offer benefits called personalized benefits. Until now, most small businesses have been unable to offer traditional group benefits because they’re too expensive, too complicated, and too one-size-fits-all. Most people believe benefits are the services a company offers, such as a health insurance plan or 401(k). With personalized benefits, it’s the opposite. Companies give employees tax-free money to spend on the consumer services they find most valuable. It’s as simple as wages. The company sets a monthly benefit allowance, and employees buy what fits their personal needs. This saves companies and employees an average of 35 percent in taxes compared with wages while avoiding the pains of offering traditional group benefits.

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Blue J - Finance Group
CA

Never use this product! We only used this product for a couple of months and it was the worst experience ever! Customer support would never answer our questions, we would follow up numerous times and would have to fight for a response. When we closed our account, PeopleKeep sent us a general reminder to file paperwork required by law. When we reached out to obtain that information from our records, they took a month to response to us (only after following up) and then told we needed to download the records before closing our account (these records were not generated when our account was active). They then said they emailed us the data, but no one at the company received it which means private data was sent outside our company. Never use this product!

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Diane
GB

After offering our employees a product… After offering our employees a product through Zane/PeopleKeep for years, I would never recommend them. Their customer service is the worst I have ever dealt with & their response time to requests is zero. No dedicated rep. They have left our company hanging without support. It is sad and upsetting to see this happen. At one time they were a decent company.

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Joseph Burks
GB

Every time I have to use this benefit… Every time I have to use this benefit it's like pulling f***ing teeth. Treatment plans and receipts for payment are never enough for these people. You have to pay huge upfront costs and wait for reimbursement if they deem you worthy of "approval". This service is bulls**t

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Paulette
GB

DON'T use them!! DON'T use them!!! Never able to reach them by phone when you need to speak with them. I had to schedule a call back and it is 10 days out!

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Gail Turk Rice
GB

There is ZERO customer service There is ZERO customer service, you can't get a person on the phone and the 'schedule a call' is not available for more than 3 business days. I'm currently looking for another provider unless they can fix this issue. It seems other have been having this same experience.

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