Gail Turk Rice
GBThere is ZERO customer service There is ZERO customer service, you can't get a person on the phone and the 'schedule a call' is not available for more than 3 business days. I'm currently looking for another provider unless they can fix this issue. It seems other have been having this same experience.
Joseph Burks
GBEvery time I have to use this benefit… Every time I have to use this benefit it's like pulling f***ing teeth. Treatment plans and receipts for payment are never enough for these people. You have to pay huge upfront costs and wait for reimbursement if they deem you worthy of "approval". This service is bulls**t
Paulette
GBDON'T use them!! DON'T use them!!! Never able to reach them by phone when you need to speak with them. I had to schedule a call back and it is 10 days out!
Robin Farrell
GBVery easy to use Very easy to use. The response time is fantastic and everyone is so helpful. The website is easy to maneuver and understand what is or isn't covered. As an Administrator for my company the benefits are easy to explain to my employees. No complaints at all.
Janean Williams
GBSTAY CLEAR!! Do not use this company. I would put a zero if I could. DO NOT SIGN UP FOR THIS COMPANY. It takes weeks to resolve issues. Obviously understaffed and unresponsive customer service issues.