Heather
GBThe top rated reviews are from 2 and 3 years ago. BEWARE If you look, there is only one recent review, and that review rates PeopleKeep as terrible. That is also my experience. Customer service--there really isn't any. There is absolutely no way to talk to anyone! The "chat" is NOT LIVE. You key in your question and then wait days to receive an email response. OR there is no response at all. Arrgh. PeopleKeep was recommended to me as it is less costly than "the other company." Do your employees a favor and spend the dollars to get a company that delivers the service.
Stephanie Hamilton
GBWe use Peoplekeep for company health… We use Peoplekeep for company health benefits and it’s great and inclusive. Every employee has an opportunity to take advantage of it no matter their circumstance. So far the company has been helpful and the set up has been pain free! Requesting reimbursement is easy and straight forward and having them available for questions has been wonderful. So far we are really enjoying PeopleKeep Medical Spa Stephanie
Blue J - Finance Group
CANever use this product! We only used this product for a couple of months and it was the worst experience ever! Customer support would never answer our questions, we would follow up numerous times and would have to fight for a response. When we closed our account, PeopleKeep sent us a general reminder to file paperwork required by law. When we reached out to obtain that information from our records, they took a month to response to us (only after following up) and then told we needed to download the records before closing our account (these records were not generated when our account was active). They then said they emailed us the data, but no one at the company received it which means private data was sent outside our company. Never use this product!
Kristin Rader
GBDo NOT recommend this company I signed up with them in 2022 and they charged me for 2021. They auto-renewed me for 2023 and refuse to refund the charge even though I haven't used them since March of 2022. Customer service is terrible. You can't even schedule a call for a month. Their website won't even let you get to your profile, it just keeps logging you out. Avoid them at all costs.
Robin Farrell
GBVery easy to use Very easy to use. The response time is fantastic and everyone is so helpful. The website is easy to maneuver and understand what is or isn't covered. As an Administrator for my company the benefits are easy to explain to my employees. No complaints at all.