Gail Turk Rice
GBThere is ZERO customer service There is ZERO customer service, you can't get a person on the phone and the 'schedule a call' is not available for more than 3 business days. I'm currently looking for another provider unless they can fix this issue. It seems other have been having this same experience.
Janean Williams
GBSTAY CLEAR!! Do not use this company. I would put a zero if I could. DO NOT SIGN UP FOR THIS COMPANY. It takes weeks to resolve issues. Obviously understaffed and unresponsive customer service issues.
Robin Farrell
GBVery easy to use Very easy to use. The response time is fantastic and everyone is so helpful. The website is easy to maneuver and understand what is or isn't covered. As an Administrator for my company the benefits are easy to explain to my employees. No complaints at all.
Andrea Darden
GBThere is an error on the tax reports… There is an error on the tax reports that we did not receive from them until after the deadline. The soonest we can get a meeting to correct this is a month after we reported it. Half of our employees will have to file an extension because of them.
Mike Lydon
GBThere is no customer service from PeopleKeep There is no customer service from PeopleKeep. Their software is not accurate in tracking reimbursements. If you find an error, then they require you to schedule an appointment, which ends up been weeks out.