I really enjoyed using PeopleKeep to… I really enjoyed using PeopleKeep to get my reimbursement filing done. The process is very simple and straightforward, and the online chat room is always available to answer my questions in a timely manner.

There is ZERO customer service There is ZERO customer service, you can't get a person on the phone and the 'schedule a call' is not available for more than 3 business days. I'm currently looking for another provider unless they can fix this issue. It seems other have been having this same experience.

After offering our employees a product… After offering our employees a product through Zane/PeopleKeep for years, I would never recommend them. Their customer service is the worst I have ever dealt with & their response time to requests is zero. No dedicated rep. They have left our company hanging without support. It is sad and upsetting to see this happen. At one time they were a decent company.

PeopleKeep was very good. Not any more PeopleKeep was very good. I used them for one of my companies for two years with no problems. When I went to sign up my second company recently, the prices had tripled. I was in a hurry and didn't really notice. What I did notice, was when they charged my card a second (unauthorized) time the next day. After speaking with them, all they have to say is that they 'recalculated' and decided that I owed them more. I will have to look for alternatives now.

Very easy to use! My company uses PeopleKeep to manage our health benefits. It's intuitive, easy to request reimbursement and helpful. I was able to be reimbursed for things I didn't know about it and it's saved me hundreds of dollars a month. I just wish there was an app for it, so I could take pictures of my receipts and submit expenses from the same device.