Matthew Parker
GBDo not even think using them I started using them for a day as I realised how complicated product it was and I made the biggest mistake. As a developer myself I would expect something easy to plugin and play but this is far from it. They also keep sending invoices although I officially emailed them about I don't want to use their product on the first day of using it.
Yeosh Bendayan
GBShady cancellation policy They were good to work with at first - and then they switched from a downloaded software to a web portal and it SUUUUUUCKS. Then when you try to cancel they hit you with a 90-day cancellation?! They keep charging my credit card even though the 90 days have expired. They are burning every bridge with this cancellation deal. I would have given them a decent recommendation before but not now. I won't be working with them ever again.
TAtnon
GBTERRIBLE Live person quotes success stories on their website, but none of them are from end users. The process is painful to users, and yet they claim to be the best. What's most disappointing is their own support processes. They are after all a supplier that is meant to improve customer engagement.
Marion
ATPlace to go if you need to talk Liveperson's live experts are excellent when you are in need of a shoulder to cry on at any time of day or night, and from anywhere around the planet. What is even better, not only do they lend a sympathetic ear but they give you advice that will help you pick yourself up and start on your own path toward recovery and healing. Excellent site for talking to counselors online.
Rajiv
THAppalling customer service Appalling customer service. We discontinued their service and cancelled last year, yet were charged over $1200 this year. No way of communicating with them as there was no response to numerous emails, so the only recourse was challenging the charge with our bank. For a company that sells customer service, theirs is non-existent. Several billing problems when we started, too. Chaotic company that should be avoided.