Try Another Solution Dropbox Sucks Try another online storage solution. Dropbox will hold your files hostage, and now I can't download anything. Here's the kicker: I can't update my credit card information in Chrome OR Safari to keep the account active. What a joke! The iFrame in the credit card portal does not work in either browser. Do yourself a favor and skip DB for a more robust, ethical solution. I'm fed up. The next time someone asks to share something with me its Google Drive only or they can send it physically.

Joke of a company, zero customer support Just take the subscription money and have no interest in anything else!! Cheaper options with customer service are available.

I have used Dropbox for my personal… I have used Dropbox for my personal files and data for many years and despite being a loyal customer I am paying more than their new customers and have had poor experience with their customer service. I will now be taking my custom to another cloud service.

Useless customer service after being hacked Had an email to say I had logged on from another device that I didn't recognise. I removed the device and changed my password. Tried to add 2 step authentication but that wouldn't work. Contacted dropbox who have been useless. Still waiting for them to look into 2 step authentication and asked them several times if the other device had accessed my files. They just ignore the question . 48 hours later still waiting for answers

Your Data Is Not Safe Here! Dropbox is absolutely disappointing! A colleague has been paying for a premium upgrade for years and had personal files such as children's photos and videos stored there. When he shared a VR mod with me, it was mistakenly flagged as a virus by Dropbox. The result? His entire data is lost forever, his account has been deleted, and he doesn't even get one-time access to the data he paid to secure. Disgusting! Your data is not safe here.