Dropbox

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1.45
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

10.00%

1

80.00%
About Dropbox

Dropbox is the easiest way to store, sync, and, share files online. There's no complicated interface to learn. Dropbox works seamlessly with your operating system and automatically makes sure your files are up-to-date. Available for Windows, Mac, and Linux.

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KD
GB

Dropbox has the worst customer service… Dropbox has the worst customer service I have ever experienced. I need to troubleshoot a storage issue and cannot get ahold of them. I finally got through to an online chat with Mark Alain and he was horrible. He literally ended the chat on me after I explained I tried his recommendations and they did not work -- I was extremely polite and professional and am seriously in shock. I also cannot seem to get past the chatbot to talk to a real person now -- I have tried every route and there is no way to contact them.

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Sam
IE

I have used Dropbox for my personal… I have used Dropbox for my personal files and data for many years and despite being a loyal customer I am paying more than their new customers and have had poor experience with their customer service. I will now be taking my custom to another cloud service.

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John
GB

NO HELP not syncing between devices. Absolutely will not work. After complaining, someone got back and while I was typing in info another e came in saying "Issue was solved". Not hardly. I'm done paying them for this garbage.

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Tom
GB

I really appreciate Dropbox having had a headache with OneDrive I really appreciate Dropbox having just used OneDrive for a couple of weeks which was a disaster. I'd used free Dropbox for a few years without issues and was running out of space so moved all my files to my 1TB OneDrive but had lots of problems, so have upgraded to a paid Dropbox account and moved my files to that. My only issue with Dropbox is it's really confusing to cancel your paid plan, hence 4 stars not 5.

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Miles
GB

Joke of a company, zero customer support Just take the subscription money and have no interest in anything else!! Cheaper options with customer service are available.

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