Dropbox scams loyal customers Dropbox is a good product, but their sales tactics are so scammy. They don't take care of their current customers. Plans on the main page are cheaper than what they offer their older customers. To get the cheaper plans, they make you fill out a form which leads to a sales call. The sales call was canceled. SO now for me to get the plan that I want, I have to wait until my billing period ends, cancel, and then sign up again. This is what happens when you let companies such as Dropbox have a captive audience. They wine and dine you at the beginning and then abuse you in the relationship later on.

Try Another Solution Dropbox Sucks Try another online storage solution. Dropbox will hold your files hostage, and now I can't download anything. Here's the kicker: I can't update my credit card information in Chrome OR Safari to keep the account active. What a joke! The iFrame in the credit card portal does not work in either browser. Do yourself a favor and skip DB for a more robust, ethical solution. I'm fed up. The next time someone asks to share something with me its Google Drive only or they can send it physically.

I really appreciate Dropbox having had a headache with OneDrive I really appreciate Dropbox having just used OneDrive for a couple of weeks which was a disaster. I'd used free Dropbox for a few years without issues and was running out of space so moved all my files to my 1TB OneDrive but had lots of problems, so have upgraded to a paid Dropbox account and moved my files to that. My only issue with Dropbox is it's really confusing to cancel your paid plan, hence 4 stars not 5.

Don't Use DropBox I've just cancelled my account with them. It appears they want you to pay for the service now, even a basic cost, so have switched to another provider. They can do what they like with my vids and any photos. This part I find cheeky and unprofessional: even if I DELETE vids and photos, it WON'T free up more space at all and, somewhere on their site, they admit this! This I found unbelievable and so annoying.

Be very careful when using this… Be very careful when using this service. They will charge you first and you will never get your documents. They will open a ticket for you and will not respond or refund your money. I’ve sent 5 requests for refund and they have ignored every single one.