Dropbox

image
1.45
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

10.00%

1

80.00%
About Dropbox

Dropbox is the easiest way to store, sync, and, share files online. There's no complicated interface to learn. Dropbox works seamlessly with your operating system and automatically makes sure your files are up-to-date. Available for Windows, Mac, and Linux.

Tags
Contact Info

You need to Login first to submit your review.

image
Tim Petherick
GB

A month with no service. Truly terrible customer service Ticket #23410047 reported on the 4th of march - a month ago. I am unable to upgrade and use my dropbox account. Seriously interfering with my business. Unable to deliver client work. Still no solution despite many messages clearly outlining what the issue is with screenshots and explanations. All I ever get told is that "it's with the engineering team" If more crucial systems were dropbox based this would be catastrophic.

image
KD
GB

Dropbox has the worst customer service… Dropbox has the worst customer service I have ever experienced. I need to troubleshoot a storage issue and cannot get ahold of them. I finally got through to an online chat with Mark Alain and he was horrible. He literally ended the chat on me after I explained I tried his recommendations and they did not work -- I was extremely polite and professional and am seriously in shock. I also cannot seem to get past the chatbot to talk to a real person now -- I have tried every route and there is no way to contact them.

image
Mark Vickers
GB

Dropbox and Apple Computers do not mix Never, ever put Dropbox near an Apple Computer, unless you want all your files scrambled beyond repair The software is impossible to remove from your computer, does weird things to all of your files, and forces you to reformat the iMac, MacBook Pro, or whatever device you are working on Seems to work ok on PCs - never had a problem - but don't ever put it near an Apple machine!

image
Peter Hibbitt
GB

Useless customer service after being hacked Had an email to say I had logged on from another device that I didn't recognise. I removed the device and changed my password. Tried to add 2 step authentication but that wouldn't work. Contacted dropbox who have been useless. Still waiting for them to look into 2 step authentication and asked them several times if the other device had accessed my files. They just ignore the question . 48 hours later still waiting for answers

image
Linda Camp Nelson
GB

Be very careful when using this… Be very careful when using this service. They will charge you first and you will never get your documents. They will open a ticket for you and will not respond or refund your money. I’ve sent 5 requests for refund and they have ignored every single one.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow