Be very careful when using this… Be very careful when using this service. They will charge you first and you will never get your documents. They will open a ticket for you and will not respond or refund your money. I’ve sent 5 requests for refund and they have ignored every single one.

I have used Dropbox for my personal… I have used Dropbox for my personal files and data for many years and despite being a loyal customer I am paying more than their new customers and have had poor experience with their customer service. I will now be taking my custom to another cloud service.

Useless customer service after being hacked Had an email to say I had logged on from another device that I didn't recognise. I removed the device and changed my password. Tried to add 2 step authentication but that wouldn't work. Contacted dropbox who have been useless. Still waiting for them to look into 2 step authentication and asked them several times if the other device had accessed my files. They just ignore the question . 48 hours later still waiting for answers

Dropbox and Apple Computers do not mix Never, ever put Dropbox near an Apple Computer, unless you want all your files scrambled beyond repair The software is impossible to remove from your computer, does weird things to all of your files, and forces you to reformat the iMac, MacBook Pro, or whatever device you are working on Seems to work ok on PCs - never had a problem - but don't ever put it near an Apple machine!

Product never worked Product never worked. Never was able to download anything to it. Thought I signed up for a free service and then was billed and had paid $119.98 for nothing. Tried to disbute the payment but paypal made me pay it. I am a senior citzen on social security don't need to give away money. What a rip off.