HORRIBLE CUSTOMER SERVICE After recently purchasing a company I was unaware we were using this program. When it came time to renew, I was charged $3,500 to my card. I didn't know we had this program, let alone that it was renewal time, so the charge was a complete shock. There were 13 licenses on the account from the previous owner. Eleven of those employees were no longer with the company, and two of the the eleven are deceased (one three years ago and the other one year ago). When I called to rectify this (the renewal was April, I called in April), I explained our situation and they would do absolutely nothing about it. I have 6 employees that will use this program and now I have to pay for 13 licenses for an entire year. As a business owner, I would NEVER do this to one of my customers. While nice, the customer service is horrible. And now that I have gotten rid of those licenses for our next renewal (that I paid for) I have no access to them. So I am essentially paying for 13 licenses and I only have access to six. Highway ROBBERY!

Price Gougers Dropbox bought out Boxcryptor a few years ago so we could no longer encrypt our data, sat on the tech for a while, and just Friday sent out an email that they have now put the encryption behind a MASSIVE paywall. Absolute scumbags.

Don't Use DropBox I've just cancelled my account with them. It appears they want you to pay for the service now, even a basic cost, so have switched to another provider. They can do what they like with my vids and any photos. This part I find cheeky and unprofessional: even if I DELETE vids and photos, it WON'T free up more space at all and, somewhere on their site, they admit this! This I found unbelievable and so annoying.

Dropbox is the most annoying service I… Dropbox is the most annoying service I have ever mistakenly used. Signing up through Google took just a few moments, but upon first access, the interface was constantly overlaid with pop-ups and queries. I immediately decided to delete my account, but it's not possible without a password. It offered to set a password via the sent email, but that never arrived... I hope these terrible services go bankrupt soon; such an approach benefits no one, and it's on the level of scammers who can't make money other than by annoying people. this service is pain in my ass, i cant even contact suport i cant apply for my GDPR law, and there is stupid chatbt constantly reply with annoying questions

NO HELP not syncing between devices. Absolutely will not work. After complaining, someone got back and while I was typing in info another e came in saying "Issue was solved". Not hardly. I'm done paying them for this garbage.