overall ok they could work on the pricing a bit and stop spamming that they seem to have better price... its not a better price i got a good deal as i am a long time user so let me just be with my subscription

A month with no service. Truly terrible customer service Ticket #23410047 reported on the 4th of march - a month ago. I am unable to upgrade and use my dropbox account. Seriously interfering with my business. Unable to deliver client work. Still no solution despite many messages clearly outlining what the issue is with screenshots and explanations. All I ever get told is that "it's with the engineering team" If more crucial systems were dropbox based this would be catastrophic.

Your Data Is Not Safe Here! Dropbox is absolutely disappointing! A colleague has been paying for a premium upgrade for years and had personal files such as children's photos and videos stored there. When he shared a VR mod with me, it was mistakenly flagged as a virus by Dropbox. The result? His entire data is lost forever, his account has been deleted, and he doesn't even get one-time access to the data he paid to secure. Disgusting! Your data is not safe here.

NO HELP not syncing between devices. Absolutely will not work. After complaining, someone got back and while I was typing in info another e came in saying "Issue was solved". Not hardly. I'm done paying them for this garbage.

Dropbox has the worst customer service… Dropbox has the worst customer service I have ever experienced. I need to troubleshoot a storage issue and cannot get ahold of them. I finally got through to an online chat with Mark Alain and he was horrible. He literally ended the chat on me after I explained I tried his recommendations and they did not work -- I was extremely polite and professional and am seriously in shock. I also cannot seem to get past the chatbot to talk to a real person now -- I have tried every route and there is no way to contact them.