Dropbox has the worst customer service… Dropbox has the worst customer service I have ever experienced. I need to troubleshoot a storage issue and cannot get ahold of them. I finally got through to an online chat with Mark Alain and he was horrible. He literally ended the chat on me after I explained I tried his recommendations and they did not work -- I was extremely polite and professional and am seriously in shock. I also cannot seem to get past the chatbot to talk to a real person now -- I have tried every route and there is no way to contact them.

I have used Dropbox for my personal… I have used Dropbox for my personal files and data for many years and despite being a loyal customer I am paying more than their new customers and have had poor experience with their customer service. I will now be taking my custom to another cloud service.

NO HELP not syncing between devices. Absolutely will not work. After complaining, someone got back and while I was typing in info another e came in saying "Issue was solved". Not hardly. I'm done paying them for this garbage.

I really appreciate Dropbox having had a headache with OneDrive I really appreciate Dropbox having just used OneDrive for a couple of weeks which was a disaster. I'd used free Dropbox for a few years without issues and was running out of space so moved all my files to my 1TB OneDrive but had lots of problems, so have upgraded to a paid Dropbox account and moved my files to that. My only issue with Dropbox is it's really confusing to cancel your paid plan, hence 4 stars not 5.

Joke of a company, zero customer support Just take the subscription money and have no interest in anything else!! Cheaper options with customer service are available.