Don't Use DropBox I've just cancelled my account with them. It appears they want you to pay for the service now, even a basic cost, so have switched to another provider. They can do what they like with my vids and any photos. This part I find cheeky and unprofessional: even if I DELETE vids and photos, it WON'T free up more space at all and, somewhere on their site, they admit this! This I found unbelievable and so annoying.

Dropbox is the most annoying service I… Dropbox is the most annoying service I have ever mistakenly used. Signing up through Google took just a few moments, but upon first access, the interface was constantly overlaid with pop-ups and queries. I immediately decided to delete my account, but it's not possible without a password. It offered to set a password via the sent email, but that never arrived... I hope these terrible services go bankrupt soon; such an approach benefits no one, and it's on the level of scammers who can't make money other than by annoying people. this service is pain in my ass, i cant even contact suport i cant apply for my GDPR law, and there is stupid chatbt constantly reply with annoying questions

NO HELP not syncing between devices. Absolutely will not work. After complaining, someone got back and while I was typing in info another e came in saying "Issue was solved". Not hardly. I'm done paying them for this garbage.

overall ok they could work on the pricing a bit and stop spamming that they seem to have better price... its not a better price i got a good deal as i am a long time user so let me just be with my subscription

Dropbox has the worst customer service… Dropbox has the worst customer service I have ever experienced. I need to troubleshoot a storage issue and cannot get ahold of them. I finally got through to an online chat with Mark Alain and he was horrible. He literally ended the chat on me after I explained I tried his recommendations and they did not work -- I was extremely polite and professional and am seriously in shock. I also cannot seem to get past the chatbot to talk to a real person now -- I have tried every route and there is no way to contact them.