Your Data Is Not Safe Here! Dropbox is absolutely disappointing! A colleague has been paying for a premium upgrade for years and had personal files such as children's photos and videos stored there. When he shared a VR mod with me, it was mistakenly flagged as a virus by Dropbox. The result? His entire data is lost forever, his account has been deleted, and he doesn't even get one-time access to the data he paid to secure. Disgusting! Your data is not safe here.

I have used Dropbox for my personal… I have used Dropbox for my personal files and data for many years and despite being a loyal customer I am paying more than their new customers and have had poor experience with their customer service. I will now be taking my custom to another cloud service.

Price Gougers Dropbox bought out Boxcryptor a few years ago so we could no longer encrypt our data, sat on the tech for a while, and just Friday sent out an email that they have now put the encryption behind a MASSIVE paywall. Absolute scumbags.

Useless customer service after being hacked Had an email to say I had logged on from another device that I didn't recognise. I removed the device and changed my password. Tried to add 2 step authentication but that wouldn't work. Contacted dropbox who have been useless. Still waiting for them to look into 2 step authentication and asked them several times if the other device had accessed my files. They just ignore the question . 48 hours later still waiting for answers

Dropbox has the worst customer service… Dropbox has the worst customer service I have ever experienced. I need to troubleshoot a storage issue and cannot get ahold of them. I finally got through to an online chat with Mark Alain and he was horrible. He literally ended the chat on me after I explained I tried his recommendations and they did not work -- I was extremely polite and professional and am seriously in shock. I also cannot seem to get past the chatbot to talk to a real person now -- I have tried every route and there is no way to contact them.