Miles
GBJoke of a company, zero customer support Just take the subscription money and have no interest in anything else!! Cheaper options with customer service are available.
Chris
NLVery bad services Linking a private account with a teams account is easy, but the helpdesk does not help when disconnecting. A request for this has already been submitted twice, to which no response has been received. The problem is that I have linked to a basic account, but now have too much data for this. Upgrading the base is not possible because I am still linked to a teams account. The only option is a share provider. I think that's a shame, because I was always very satisfied with Dropbox.
Tim Petherick
GBA month with no service. Truly terrible customer service Ticket #23410047 reported on the 4th of march - a month ago. I am unable to upgrade and use my dropbox account. Seriously interfering with my business. Unable to deliver client work. Still no solution despite many messages clearly outlining what the issue is with screenshots and explanations. All I ever get told is that "it's with the engineering team" If more crucial systems were dropbox based this would be catastrophic.
Tom
GBI really appreciate Dropbox having had a headache with OneDrive I really appreciate Dropbox having just used OneDrive for a couple of weeks which was a disaster. I'd used free Dropbox for a few years without issues and was running out of space so moved all my files to my 1TB OneDrive but had lots of problems, so have upgraded to a paid Dropbox account and moved my files to that. My only issue with Dropbox is it's really confusing to cancel your paid plan, hence 4 stars not 5.
Sam
IEI have used Dropbox for my personal… I have used Dropbox for my personal files and data for many years and despite being a loyal customer I am paying more than their new customers and have had poor experience with their customer service. I will now be taking my custom to another cloud service.