Dropbox and Apple Computers do not mix Never, ever put Dropbox near an Apple Computer, unless you want all your files scrambled beyond repair The software is impossible to remove from your computer, does weird things to all of your files, and forces you to reformat the iMac, MacBook Pro, or whatever device you are working on Seems to work ok on PCs - never had a problem - but don't ever put it near an Apple machine!

I really appreciate Dropbox having had a headache with OneDrive I really appreciate Dropbox having just used OneDrive for a couple of weeks which was a disaster. I'd used free Dropbox for a few years without issues and was running out of space so moved all my files to my 1TB OneDrive but had lots of problems, so have upgraded to a paid Dropbox account and moved my files to that. My only issue with Dropbox is it's really confusing to cancel your paid plan, hence 4 stars not 5.

A month with no service. Truly terrible customer service Ticket #23410047 reported on the 4th of march - a month ago. I am unable to upgrade and use my dropbox account. Seriously interfering with my business. Unable to deliver client work. Still no solution despite many messages clearly outlining what the issue is with screenshots and explanations. All I ever get told is that "it's with the engineering team" If more crucial systems were dropbox based this would be catastrophic.

Scam of a company. WORST CUSTOMER SERVICE EVER!!!!!!!GO ELSEWHERE This company is quite possibly a scam so please be cautious. They sell you on something, it never works, customer support responds to NOTHING!! I had to put in a dispute with my credit card and leave a complain with the BBB. STAY AWAY. They will open a ticket for a specialist to resolve your issue and you will never hear from them again. The worst part is... I literally just needed to upgrade my account to business plus. There was an error message each time with a message to call support. Each time I did they gave me instructions how to do what I already tried) and then told me a specialist would be in touch to upgrade my account. Weeks went by without any contact or reply from any specialist. Now it won't let me cancel either. I can't use the current plan I'm on, I can't pay to upgrade (I literally have tried to throw money at this company to just upgrade me), and now I can't cancel. I am in support/account purgatory. The sales people make it sound great, but the whole platform is nothing but bugs and support bots who don't help. They promise someone will follow up to resolve the issue, but never do.

Try Another Solution Dropbox Sucks Try another online storage solution. Dropbox will hold your files hostage, and now I can't download anything. Here's the kicker: I can't update my credit card information in Chrome OR Safari to keep the account active. What a joke! The iFrame in the credit card portal does not work in either browser. Do yourself a favor and skip DB for a more robust, ethical solution. I'm fed up. The next time someone asks to share something with me its Google Drive only or they can send it physically.