Be very careful when using this… Be very careful when using this service. They will charge you first and you will never get your documents. They will open a ticket for you and will not respond or refund your money. I’ve sent 5 requests for refund and they have ignored every single one.

NO HELP not syncing between devices. Absolutely will not work. After complaining, someone got back and while I was typing in info another e came in saying "Issue was solved". Not hardly. I'm done paying them for this garbage.

Very bad services Linking a private account with a teams account is easy, but the helpdesk does not help when disconnecting. A request for this has already been submitted twice, to which no response has been received. The problem is that I have linked to a basic account, but now have too much data for this. Upgrading the base is not possible because I am still linked to a teams account. The only option is a share provider. I think that's a shame, because I was always very satisfied with Dropbox.

Scam of a company. WORST CUSTOMER SERVICE EVER!!!!!!!GO ELSEWHERE This company is quite possibly a scam so please be cautious. They sell you on something, it never works, customer support responds to NOTHING!! I had to put in a dispute with my credit card and leave a complain with the BBB. STAY AWAY. They will open a ticket for a specialist to resolve your issue and you will never hear from them again. The worst part is... I literally just needed to upgrade my account to business plus. There was an error message each time with a message to call support. Each time I did they gave me instructions how to do what I already tried) and then told me a specialist would be in touch to upgrade my account. Weeks went by without any contact or reply from any specialist. Now it won't let me cancel either. I can't use the current plan I'm on, I can't pay to upgrade (I literally have tried to throw money at this company to just upgrade me), and now I can't cancel. I am in support/account purgatory. The sales people make it sound great, but the whole platform is nothing but bugs and support bots who don't help. They promise someone will follow up to resolve the issue, but never do.

Price Gougers Dropbox bought out Boxcryptor a few years ago so we could no longer encrypt our data, sat on the tech for a while, and just Friday sent out an email that they have now put the encryption behind a MASSIVE paywall. Absolute scumbags.