PatMan
GBA complete & utter SCAM! A complete & utter SCAM! Customer support is abysmal, scripted responses to all questions or complaints. Once they get your money it's gone - never to be seen again - STAY AWAY! Circle are owned by Goldman Sachs who have been found guilty of fraud, insider trading, etc, etc on many occasions. Google "Goldman Sachs Fraud" They recently bought Poloniex crypto exchange which is also turning into a scam - locking customers out of their accounts & so unable to access their funds. BEWARE OF CIRCLE AND ANY COMPANY THEY OWN!!! Edit: In reply to the below scripted response from Circle - NO! You ignore customer tickets, sending useless scripted responses like the one you just posted here. You just proved my point perfectly. I repeat: STAY AWAY FROM POLONIEX/CIRCLE/GOLDMAN SACHS - THEY ARE PROVEN SCAMMERS!!
Sum Yung Guy
CACustomer Service is INCOMPETENT This review is for Circle.com, the company that exchanges USD for the stablecoin USDC. I cannot recommend this company because staffers like Gaetano are incompetent yet stay employed even though they cannot answer simple questions. Requests for replacement staffers who are more competent go unanswered. If new customer enquiries cannot be properly answered, good luck if there's ever a problem! You'll be Skrilled! (Note the pun.. Skrill is the only company I've seen who is worse than Circle.) Summary: cannot even answer new customer enquiries correctly. If you send your money to them after this warning, it's on you. You've been warned.
Adami Trudel
CAGetting unsolicited emails and am also… Getting unsolicited emails and am also unable to unsuscribe with the link provided in their spam emails. It is getting me to a login page trying to get more information about me / using my email witch is a pretty bad business practice.
prodl
GBTruly awful customer service Truly awful customer service. I opened an business account and they canceled my initial wire transfer because they claimed they cannot support banks that require FFC (for further credit) payment instructions. That info was nowhere in the poor instructions they provide. So they kept the $5 I had wired as part of a $50 fee! Then, I sent another wire from another account and duly added all the information. Chase confirmed the wire was received by Circle's bank and I was able to see that all of the correct info was there. 8 days later, not only have they failed to "find" the wire, but they don't even answer any of my inquiries. I recommend taking your business elsewhere.
Eric Graham
GBNot sure My experience with Circle was over before it even began. I made it through the signup process with Circle Pay, but once I signed up with Circle Invest, they closed BOTH of my accounts for reasons they cannot or will not disclose. I shall also note I was unable to link any financial funding sources to the account. I will give 2 stars simply because support was communicative and responsive, although overall unhelpful.