Circle

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1.40
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

5.00%

1

85.00%
About Circle

Circle is a financial technology company that issues USDC and Euro Coin - globally accessible and regulated digital currencies powered by blockchain technology. USDC and Euro Coin provide a faster, safer and more efficient way to send, spend and store money around the world. We provide an enterprise-grade suite of solutions and API services to seamlessly integrate programmable digital currencies into your business, adding speed and efficiency to your operations or offering new solutions to your customers.

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Andrew Taylor
GB

No money after 3 days !!! Circle had a system problem making my withdrawals of cash constantly return ! The continued for two days ! The site promices money within the hour and simplicity! 3 days on I still can’t withdraw my cash ! As they put my account into review! Because of my constant attempts to withdraw! Every 24 hours they send automated responses! With no help Looks like it’s going to be a week plus before I see my money!!!!!! Nothing simple or instant about them with zero cumster help

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Eric Graham
GB

Not sure My experience with Circle was over before it even began. I made it through the signup process with Circle Pay, but once I signed up with Circle Invest, they closed BOTH of my accounts for reasons they cannot or will not disclose. I shall also note I was unable to link any financial funding sources to the account. I will give 2 stars simply because support was communicative and responsive, although overall unhelpful.

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prodl
GB

Truly awful customer service Truly awful customer service. I opened an business account and they canceled my initial wire transfer because they claimed they cannot support banks that require FFC (for further credit) payment instructions. That info was nowhere in the poor instructions they provide. So they kept the $5 I had wired as part of a $50 fee! Then, I sent another wire from another account and duly added all the information. Chase confirmed the wire was received by Circle's bank and I was able to see that all of the correct info was there. 8 days later, not only have they failed to "find" the wire, but they don't even answer any of my inquiries. I recommend taking your business elsewhere.

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Sum Yung Guy
CA

Customer Service is INCOMPETENT This review is for Circle.com, the company that exchanges USD for the stablecoin USDC. I cannot recommend this company because staffers like Gaetano are incompetent yet stay employed even though they cannot answer simple questions. Requests for replacement staffers who are more competent go unanswered. If new customer enquiries cannot be properly answered, good luck if there's ever a problem! You'll be Skrilled! (Note the pun.. Skrill is the only company I've seen who is worse than Circle.) Summary: cannot even answer new customer enquiries correctly. If you send your money to them after this warning, it's on you. You've been warned.

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C P
ES

Don't use them, they will hold your money for no reason and terrible support They have been holding my money for more than 2 months after I gave them all the information they asked for, which was pretty much abusive and not strictly required for any compliance or AML policies. I run a KYC company so I know this well. This is disappointing especially for a company supposedly going for an IPO soon. The support team replies fast with canned responses to make you think you'll get there soon, but unfortunately, it never happens. If my funds aren't released within the next 3 days I will take legal action.

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