Don't use them, they will hold your money for no reason and terrible support They have been holding my money for more than 2 months after I gave them all the information they asked for, which was pretty much abusive and not strictly required for any compliance or AML policies. I run a KYC company so I know this well. This is disappointing especially for a company supposedly going for an IPO soon. The support team replies fast with canned responses to make you think you'll get there soon, but unfortunately, it never happens. If my funds aren't released within the next 3 days I will take legal action.

I don't even remember I don't even remember, like many, ever creating a circle pay account but as they are shutting down I'm receiving multiple emails. They started by saying cash out your £2, of which I ignored for the hassle of £2. I received many of these. They then said I will be charged a yearly £30 dormancy fee if I didn't cash out. I have no bank details or verification on there. Today I received another saying the fee will actually be the £2 I have in my account...seems like there's a lot of scaremongering going on. I will not be giving them all my bank details and personal details to verify the account. What a scam.

A complete & utter SCAM! A complete & utter SCAM! Customer support is abysmal, scripted responses to all questions or complaints. Once they get your money it's gone - never to be seen again - STAY AWAY! Circle are owned by Goldman Sachs who have been found guilty of fraud, insider trading, etc, etc on many occasions. Google "Goldman Sachs Fraud" They recently bought Poloniex crypto exchange which is also turning into a scam - locking customers out of their accounts & so unable to access their funds. BEWARE OF CIRCLE AND ANY COMPANY THEY OWN!!! Edit: In reply to the below scripted response from Circle - NO! You ignore customer tickets, sending useless scripted responses like the one you just posted here. You just proved my point perfectly. I repeat: STAY AWAY FROM POLONIEX/CIRCLE/GOLDMAN SACHS - THEY ARE PROVEN SCAMMERS!!

Garbage support Their pull crypto payments API doesn't work as expected and the company is full of imbeciles. Good luck getting anything out of their support. They'll just waste your time.

Don't sign up As a promo, they put £5 in my account years ago. I never linked it to my bank account because I didn't trust them. They're now emailing and threatening to start charging an annual fee of £30 if I don't withdraw the £5. I'm not comfortable linking (ie giving them direct debit access) my bank account.