Customer Service is INCOMPETENT This review is for Circle.com, the company that exchanges USD for the stablecoin USDC. I cannot recommend this company because staffers like Gaetano are incompetent yet stay employed even though they cannot answer simple questions. Requests for replacement staffers who are more competent go unanswered. If new customer enquiries cannot be properly answered, good luck if there's ever a problem! You'll be Skrilled! (Note the pun.. Skrill is the only company I've seen who is worse than Circle.) Summary: cannot even answer new customer enquiries correctly. If you send your money to them after this warning, it's on you. You've been warned.

Garbage support Their pull crypto payments API doesn't work as expected and the company is full of imbeciles. Good luck getting anything out of their support. They'll just waste your time.

Not sure My experience with Circle was over before it even began. I made it through the signup process with Circle Pay, but once I signed up with Circle Invest, they closed BOTH of my accounts for reasons they cannot or will not disclose. I shall also note I was unable to link any financial funding sources to the account. I will give 2 stars simply because support was communicative and responsive, although overall unhelpful.

Absolutely shocking Absolutely shocking! Had £20 in my account but couldn’t withdraw as my account was under review for 1-3 days. It’s now been 5 months since. God knows what they’re doing with our money. Customer service is appalling. Automated replies after waiting weeks for them to reply to my email. Managed to get in contact with them over twitter, they asked for my email then never replied

Don’t bother Don’t bother, used it for a year without issues, nowhere near weekly send limit and now my funds are frozen and can’t be withdrawn whilst “review my account” even though I’ve already provided my proof of identity, my fb, my address and my phone number. Only customer service option is an email that rarely gets a reply. Straight up scammers. They deserve to go bust so just don’t use them.