Don't sign up As a promo, they put £5 in my account years ago. I never linked it to my bank account because I didn't trust them. They're now emailing and threatening to start charging an annual fee of £30 if I don't withdraw the £5. I'm not comfortable linking (ie giving them direct debit access) my bank account.

Getting unsolicited emails and am also… Getting unsolicited emails and am also unable to unsuscribe with the link provided in their spam emails. It is getting me to a login page trying to get more information about me / using my email witch is a pretty bad business practice.

Garbage support Their pull crypto payments API doesn't work as expected and the company is full of imbeciles. Good luck getting anything out of their support. They'll just waste your time.

Absolutely shocking Absolutely shocking! Had £20 in my account but couldn’t withdraw as my account was under review for 1-3 days. It’s now been 5 months since. God knows what they’re doing with our money. Customer service is appalling. Automated replies after waiting weeks for them to reply to my email. Managed to get in contact with them over twitter, they asked for my email then never replied

I don't even remember I don't even remember, like many, ever creating a circle pay account but as they are shutting down I'm receiving multiple emails. They started by saying cash out your £2, of which I ignored for the hassle of £2. I received many of these. They then said I will be charged a yearly £30 dormancy fee if I didn't cash out. I have no bank details or verification on there. Today I received another saying the fee will actually be the £2 I have in my account...seems like there's a lot of scaremongering going on. I will not be giving them all my bank details and personal details to verify the account. What a scam.