Cop in the front smokes big cigars Cop in the front smokes big cigars. When I ask to put out he curses at me and threatens me.

Christian Dior did not stand behind their product. Christian Dior simply did not stand behind their handbags that we, unfortunately, spent so much money on. A very costly handbag with defective material and ACKNOWLEDGED in writing by a Dior customer service rep. that (1) the bag we sent images of is authentic and theirs, and (2) they know about these defects. Yet, because we couldn't find the original receipt, they refused to either repair, replace or any other reasonable resolution for the customer. Customer service sweet talks to the customer so nicely, BUT did absolutely nothing for us to resolve their defective handbag. Be sure this won't happen to us again because we are totally done buying anything CD. And from the various reviews on line, it looks like others may be as well.

Got my mom CD navy earrings and she… Got my mom CD navy earrings and she loves them. Every time we go into Dior they are super helpful and very nice.

Don't even bother calling customer… Don't even bother calling customer service. I waited 30 minutes to speak with someone who acted as if they were planning to quit later that day. Most customer service lines give their people prompts and scripts to guide the conversation. Not Dior, apparently. I was basically pulling teeth from this lady who left tons of dead air on the line and responded to MY suggestions of what we could do next with surly disdain. She said she would file a request and I would receive an email decision. Well, she never did because I never received any email. Truly bizarre...

My experience with dior-us.com was… My experience with dior-us.com was almost good. They have an easy to use customer service. The staff is kind and helpful. They have an option for same day shipping which is great if you are in a hurry and need something quickly. The products are generally of good quality for the price and they have a wide range of styles to choose from. There are some delivery issues but nothing that can't be fixed quickly and effectively. All in all, a good experience with this comany.