My experience with dior-us.com was… My experience with dior-us.com was almost good. They have an easy to use customer service. The staff is kind and helpful. They have an option for same day shipping which is great if you are in a hurry and need something quickly. The products are generally of good quality for the price and they have a wide range of styles to choose from. There are some delivery issues but nothing that can't be fixed quickly and effectively. All in all, a good experience with this comany.

Dior Beauty great to influencers but loyalty members miss out. The Entire DIOR Beauty website /"LOYALTY" program is a horrible mess. They send "influencers" their great Gifts to get us shopping but when Loyal paying customers ( loyal - 20 Years /my first lipstick at age 18 ) there is Always something missing. Never get my Loyalty gifts. The challenge questions Never work, I have made a total of 13 phone calls in 3 years ,average wait is 45 minutes, and they promise the moon and deliver Nothing. Beyond frustrated .

I had an average experience with… I had an average experience with diore-us.com. The site's navigtion was acceptably ok. It wasn't too taxing to find the items I was looking for. Prices were mediocore, and I was happy to find a few discounts. The transaction process was smooth enough, so no need to complain in that department. I cannot complaint too much about the overall experence, but I was expecting something better. It was not that memoriable. I only have ordinary feelings about this company. One aspect I could improve was customer service, as I had a few unnswered inquieries. Spellling mistakes: I cannnot complsint too much.

Got my mom CD navy earrings and she… Got my mom CD navy earrings and she loves them. Every time we go into Dior they are super helpful and very nice.

Just one thing Just one thing. I planned to use the sample items myself but they came inside the gift box with the main gift. It was so beautifully packaged that I could not bear to break in to retrieve my samples! I will over-wrap the entire box (marked Dior) as I do want the recipient to be surprised.A glorious Dior package! Lovely, and promptly delivered!