SNOW Skin fibroblast PEN $375 I got an broken device but I did get my money back after reaching out to them for 4 days updating this review as a person on live chat helped me out and pushed my case to top of the pile So far it's not on my card but I got an email stating refund is being issued.

Don't buy plasma pen from the Snowskin… Don't buy plasma pen from the Snowskin Co. !!!!! They give discount on their page and then they send you a broken stuff just to rip you off. They look for any reason not to refund you. Their policy says you can return this device within 7 days ,no questions asked. I emailed them July 8th to inform I got broken merchandise and it's been 10 days later ,they didn't give me the address where I can send it back. They ask you a video to show this doesn't work . My phone couldn't send it . So they asked pictures which I sent. Now their excuse is I used the needles! Which I had to try to see how it works! They say I shouldn't use the needles so no refund is allowed. They just play FOOL and mock customers. You just deal with crooks!

Don’t do it. Don’t do it.. it is not worth it ! There is a high risk of getting scars and small holes in the skin that won’t disappear. I regret deeply that I bought my Snow Skin fibroblast pen. There is not enough information on how to use it. The first time I used it on my forehead was in august, and I used it on level 4. It healed fast but with no visible effect. I then used it in December on level 7, after I saw a woman using it on the same level in a YouTube video recommended by Snow Skin. Now after 1 month, I have a red line in my forehead that won’t disappear and small holes in the skin. I followed all advices regarding aftercare etc and my skin looks worse than before using it. Never again.

Cheap looking and loose power button My shipping for the plaxar plasma pen was pretty delayed and I had to reach out to customer service twice after ordering. I was pleasantly surprised when I not only received an answer but also a refund of $20 for the delay. I was overall happy with the function of the pen although I have yet to try it on anything other than a cherry angioma. My issue is the device itself is a little cheap looking and the power button is extremely loose. It rocks back and forth when you touch it and it probably won’t last very long. I emailed customer service again and they asked me for a video which i sent. After two follow ups they responded stating that’s how it’s supposed to be which I doubt. I know it’s not the priciest one on the market, but for $350 I was hoping it would be a little better. Guess you get what you pay for.

good refurbished product and it is not working. I've sent a video to company 10 days ago and still no answer. Update: In response to the complaint, they sent a similar serviceable product. Satisfied with the quality. I do not know how long it will work, but now the procedure has gone well.