Impressed so far! I recently ordered this device in order to save money in the long run. I had the procedure carried out a few years ago professionally & I must say so far so good! The pen is easy enough to use & the customer care is second to none. I had lots of questions which the company was more than happy to answer & always responded in a timely manner. Shipping was relatively quick also. I'm still waiting for the area I treated to fully heal but its looking good so far.

SNOW Skin fibroblast PEN $375 I got an broken device but I did get my money back after reaching out to them for 4 days updating this review as a person on live chat helped me out and pushed my case to top of the pile So far it's not on my card but I got an email stating refund is being issued.

Excellent Customer Services Snow Skin Co makes live chat really live around the clock. The operators are professional, friendly and warm hearted. They explain the product in details as much as they can, and leave the session only when customers have no more doubts. 5 Stars for Snow Skin Co's Post Sale Service!

good refurbished product and it is not working. I've sent a video to company 10 days ago and still no answer. Update: In response to the complaint, they sent a similar serviceable product. Satisfied with the quality. I do not know how long it will work, but now the procedure has gone well.

Really happy with the results after 6… Really happy with the results after 6 days. I burnt some sebaceous hyperplasia bumps on my face and they are definately flatter and less ridged. I was pretty conservative in my application due to being a newbie, but I am happy to repeat every three weeks until they disappear completely at the same conservative pace. If I went to a salon they would need to be more aggressive to make the cost worthwhile, so I am happy to have the pen at home and do it my way. I am also pleased to be able to burn these little growths off as the arise in future, when they are small and less noticeable. The ones I've worked on so far I've had for years so they were quite big. I'm feeling really uplifted. 😄