Cheap looking and loose power button My shipping for the plaxar plasma pen was pretty delayed and I had to reach out to customer service twice after ordering. I was pleasantly surprised when I not only received an answer but also a refund of $20 for the delay. I was overall happy with the function of the pen although I have yet to try it on anything other than a cherry angioma. My issue is the device itself is a little cheap looking and the power button is extremely loose. It rocks back and forth when you touch it and it probably won’t last very long. I emailed customer service again and they asked me for a video which i sent. After two follow ups they responded stating that’s how it’s supposed to be which I doubt. I know it’s not the priciest one on the market, but for $350 I was hoping it would be a little better. Guess you get what you pay for.

I had an ordniary experience with… I had an ordniary experience with snowskinco.com. I have to say, its almost good. I was hesitant to purchse from them at frist but in the end I can say they delieverd what was promissed. The items were acurratly discribd, the prices where avarege and the turn around time was satisfactoy. I cant note any majore issues, I guess the saying goes sometimess you get what you pay for. My onlay peovlem was that they didn't inculde a reciept but other then that, it was just ordinray. No spiecal service or noting. Overrall I would say it was okay, nothing amazing either way.

Happy with results Very pleased with my results. I have sagging skin on my upper eyelids. Used the snow plasma pen on level six with no numbing cream. Pain was tolerable. I already see an improvement and will do another treatment on a higher level in about 8 to 12 weeks depending on my healing.

Your product got horrible reviews the… Your product got horrible reviews the feedback is disturbing I haven’t tried the product because I’m scared I’m going to get scarred and there is apparently no clear information on it

Poor quality device but refund given Firstly, I want to say that I did receive my money back. So the company have not tried to con me in anyway. However, the quality of the plasma pens I received were very poor quality neither functioned anything like in the videos. I was sent a replacement after i complained about the first one. But the second had the same issues. Neither device regularly fired making them both impossible to use. I was told i could be sent a third one but that this would be the last one and if it did not work I would not be entitled to a refund. I therefore took a refund as I had no faith that at the third pen would work. I also had concerns about the quality of the training videos which offered contradictory advice (one saying that the needle should touch the skin another saying it shouldn't).