Cheap looking and loose power button My shipping for the plaxar plasma pen was pretty delayed and I had to reach out to customer service twice after ordering. I was pleasantly surprised when I not only received an answer but also a refund of $20 for the delay. I was overall happy with the function of the pen although I have yet to try it on anything other than a cherry angioma. My issue is the device itself is a little cheap looking and the power button is extremely loose. It rocks back and forth when you touch it and it probably won’t last very long. I emailed customer service again and they asked me for a video which i sent. After two follow ups they responded stating that’s how it’s supposed to be which I doubt. I know it’s not the priciest one on the market, but for $350 I was hoping it would be a little better. Guess you get what you pay for.

I recently visited the snowskinco.com… I recently visited the snowskinco.com website and must say the overall experience was almsot good. The site seemed to be well organized and easy to navigate. I liked the modern product selection and several helpful resources. Customer service was also quite friendly and could help answer my queries. I have not used snowskinco.com previously so I was not sure what to expect but my experience felt satisfactory. Spme aspects of the website could have been improved but evrything wasn enough to satisfy my needs. Overall, the compny sssmed ok.

Don't buy plasma pen from the Snowskin… Don't buy plasma pen from the Snowskin Co. !!!!! They give discount on their page and then they send you a broken stuff just to rip you off. They look for any reason not to refund you. Their policy says you can return this device within 7 days ,no questions asked. I emailed them July 8th to inform I got broken merchandise and it's been 10 days later ,they didn't give me the address where I can send it back. They ask you a video to show this doesn't work . My phone couldn't send it . So they asked pictures which I sent. Now their excuse is I used the needles! Which I had to try to see how it works! They say I shouldn't use the needles so no refund is allowed. They just play FOOL and mock customers. You just deal with crooks!

good refurbished product and it is not working. I've sent a video to company 10 days ago and still no answer. Update: In response to the complaint, they sent a similar serviceable product. Satisfied with the quality. I do not know how long it will work, but now the procedure has gone well.

I had an ordniary experience with… I had an ordniary experience with snowskinco.com. I have to say, its almost good. I was hesitant to purchse from them at frist but in the end I can say they delieverd what was promissed. The items were acurratly discribd, the prices where avarege and the turn around time was satisfactoy. I cant note any majore issues, I guess the saying goes sometimess you get what you pay for. My onlay peovlem was that they didn't inculde a reciept but other then that, it was just ordinray. No spiecal service or noting. Overrall I would say it was okay, nothing amazing either way.