Poor quality device but refund given Firstly, I want to say that I did receive my money back. So the company have not tried to con me in anyway. However, the quality of the plasma pens I received were very poor quality neither functioned anything like in the videos. I was sent a replacement after i complained about the first one. But the second had the same issues. Neither device regularly fired making them both impossible to use. I was told i could be sent a third one but that this would be the last one and if it did not work I would not be entitled to a refund. I therefore took a refund as I had no faith that at the third pen would work. I also had concerns about the quality of the training videos which offered contradictory advice (one saying that the needle should touch the skin another saying it shouldn't).

So far, so good I purchased the pen without high expectations, but I was pleasantly surprised. I have seen some improvement around my eye area as my lines are not as defined after using the pen. I hope to see continued improvement as I continue using this!

Very Happy with Results I am a 58 year old woman with great skin, with the exception of sebaceous hyperplasia on my forehead. I purchased the Snow Skin Plasma Pen to try to eradicate the 20-25 spots on my forehead that made my skin look bumpy & aged. I used the pen without numbing and at first I had red spots immediately after using the plasma pen. The next day the spots looked worse; they were brown and red. By day seven, however, all brown and red spots were gone and my skin looks smooth. Honestly, the results were exactly what I had hoped for. I'm happy that I bought the Snow Skin plasma pen and recommend it to anyone with sebaceous hyperplasia.

Your product got horrible reviews the… Your product got horrible reviews the feedback is disturbing I haven’t tried the product because I’m scared I’m going to get scarred and there is apparently no clear information on it

I have been teaching fibroblast for 2… I have been teaching fibroblast for 2 years using the snow pen. I also use it on my clients and love it. I've recently got the new plaxar pen which has been amazing to use, affordable and powerful with outstanding results. I highly recommend this pen.