Don't buy plasma pen from the Snowskin… Don't buy plasma pen from the Snowskin Co. !!!!! They give discount on their page and then they send you a broken stuff just to rip you off. They look for any reason not to refund you. Their policy says you can return this device within 7 days ,no questions asked. I emailed them July 8th to inform I got broken merchandise and it's been 10 days later ,they didn't give me the address where I can send it back. They ask you a video to show this doesn't work . My phone couldn't send it . So they asked pictures which I sent. Now their excuse is I used the needles! Which I had to try to see how it works! They say I shouldn't use the needles so no refund is allowed. They just play FOOL and mock customers. You just deal with crooks!

I have also made a bad experience with… Update: Finally my product arrived and I am satisfied with it so far. But you shoul have realistic expectations. ++++++++++++++++++++++++++++++++++++++++ I have also made a bad experience with an international order of the plasma skin pen. When I ordered the item, it was said on the Snow Skin Website that the delivery will take 4-12 days to Germany. After more than 3 weeks I still did not receive product. I have my doubts that the pen will arrive at all. The customer service could not tell me when the order will arrive. At the moment I regret my order from this website.

Excellent Customer Services Snow Skin Co makes live chat really live around the clock. The operators are professional, friendly and warm hearted. They explain the product in details as much as they can, and leave the session only when customers have no more doubts. 5 Stars for Snow Skin Co's Post Sale Service!

Impressed so far! I recently ordered this device in order to save money in the long run. I had the procedure carried out a few years ago professionally & I must say so far so good! The pen is easy enough to use & the customer care is second to none. I had lots of questions which the company was more than happy to answer & always responded in a timely manner. Shipping was relatively quick also. I'm still waiting for the area I treated to fully heal but its looking good so far.

Very Happy with Results I am a 58 year old woman with great skin, with the exception of sebaceous hyperplasia on my forehead. I purchased the Snow Skin Plasma Pen to try to eradicate the 20-25 spots on my forehead that made my skin look bumpy & aged. I used the pen without numbing and at first I had red spots immediately after using the plasma pen. The next day the spots looked worse; they were brown and red. By day seven, however, all brown and red spots were gone and my skin looks smooth. Honestly, the results were exactly what I had hoped for. I'm happy that I bought the Snow Skin plasma pen and recommend it to anyone with sebaceous hyperplasia.