good refurbished product and it is not working. I've sent a video to company 10 days ago and still no answer. Update: In response to the complaint, they sent a similar serviceable product. Satisfied with the quality. I do not know how long it will work, but now the procedure has gone well.

Happy with results Very pleased with my results. I have sagging skin on my upper eyelids. Used the snow plasma pen on level six with no numbing cream. Pain was tolerable. I already see an improvement and will do another treatment on a higher level in about 8 to 12 weeks depending on my healing.

I have also made a bad experience with… Update: Finally my product arrived and I am satisfied with it so far. But you shoul have realistic expectations. ++++++++++++++++++++++++++++++++++++++++ I have also made a bad experience with an international order of the plasma skin pen. When I ordered the item, it was said on the Snow Skin Website that the delivery will take 4-12 days to Germany. After more than 3 weeks I still did not receive product. I have my doubts that the pen will arrive at all. The customer service could not tell me when the order will arrive. At the moment I regret my order from this website.

Your product got horrible reviews the… Your product got horrible reviews the feedback is disturbing I haven’t tried the product because I’m scared I’m going to get scarred and there is apparently no clear information on it

Don't buy plasma pen from the Snowskin… Don't buy plasma pen from the Snowskin Co. !!!!! They give discount on their page and then they send you a broken stuff just to rip you off. They look for any reason not to refund you. Their policy says you can return this device within 7 days ,no questions asked. I emailed them July 8th to inform I got broken merchandise and it's been 10 days later ,they didn't give me the address where I can send it back. They ask you a video to show this doesn't work . My phone couldn't send it . So they asked pictures which I sent. Now their excuse is I used the needles! Which I had to try to see how it works! They say I shouldn't use the needles so no refund is allowed. They just play FOOL and mock customers. You just deal with crooks!