Poor quality device but refund given Firstly, I want to say that I did receive my money back. So the company have not tried to con me in anyway. However, the quality of the plasma pens I received were very poor quality neither functioned anything like in the videos. I was sent a replacement after i complained about the first one. But the second had the same issues. Neither device regularly fired making them both impossible to use. I was told i could be sent a third one but that this would be the last one and if it did not work I would not be entitled to a refund. I therefore took a refund as I had no faith that at the third pen would work. I also had concerns about the quality of the training videos which offered contradictory advice (one saying that the needle should touch the skin another saying it shouldn't).

I recently visited the snowskinco.com… I recently visited the snowskinco.com website and must say the overall experience was almsot good. The site seemed to be well organized and easy to navigate. I liked the modern product selection and several helpful resources. Customer service was also quite friendly and could help answer my queries. I have not used snowskinco.com previously so I was not sure what to expect but my experience felt satisfactory. Spme aspects of the website could have been improved but evrything wasn enough to satisfy my needs. Overall, the compny sssmed ok.

Your product got horrible reviews the… Your product got horrible reviews the feedback is disturbing I haven’t tried the product because I’m scared I’m going to get scarred and there is apparently no clear information on it

Cheap looking and loose power button My shipping for the plaxar plasma pen was pretty delayed and I had to reach out to customer service twice after ordering. I was pleasantly surprised when I not only received an answer but also a refund of $20 for the delay. I was overall happy with the function of the pen although I have yet to try it on anything other than a cherry angioma. My issue is the device itself is a little cheap looking and the power button is extremely loose. It rocks back and forth when you touch it and it probably won’t last very long. I emailed customer service again and they asked me for a video which i sent. After two follow ups they responded stating that’s how it’s supposed to be which I doubt. I know it’s not the priciest one on the market, but for $350 I was hoping it would be a little better. Guess you get what you pay for.

I have been teaching fibroblast for 2… I have been teaching fibroblast for 2 years using the snow pen. I also use it on my clients and love it. I've recently got the new plaxar pen which has been amazing to use, affordable and powerful with outstanding results. I highly recommend this pen.