Don't buy plasma pen from the Snowskin… Don't buy plasma pen from the Snowskin Co. !!!!! They give discount on their page and then they send you a broken stuff just to rip you off. They look for any reason not to refund you. Their policy says you can return this device within 7 days ,no questions asked. I emailed them July 8th to inform I got broken merchandise and it's been 10 days later ,they didn't give me the address where I can send it back. They ask you a video to show this doesn't work . My phone couldn't send it . So they asked pictures which I sent. Now their excuse is I used the needles! Which I had to try to see how it works! They say I shouldn't use the needles so no refund is allowed. They just play FOOL and mock customers. You just deal with crooks!

SNOW Skin fibroblast PEN $375 I got an broken device but I did get my money back after reaching out to them for 4 days updating this review as a person on live chat helped me out and pushed my case to top of the pile So far it's not on my card but I got an email stating refund is being issued.

I have been teaching fibroblast for 2… I have been teaching fibroblast for 2 years using the snow pen. I also use it on my clients and love it. I've recently got the new plaxar pen which has been amazing to use, affordable and powerful with outstanding results. I highly recommend this pen.

Cheap looking and loose power button My shipping for the plaxar plasma pen was pretty delayed and I had to reach out to customer service twice after ordering. I was pleasantly surprised when I not only received an answer but also a refund of $20 for the delay. I was overall happy with the function of the pen although I have yet to try it on anything other than a cherry angioma. My issue is the device itself is a little cheap looking and the power button is extremely loose. It rocks back and forth when you touch it and it probably won’t last very long. I emailed customer service again and they asked me for a video which i sent. After two follow ups they responded stating that’s how it’s supposed to be which I doubt. I know it’s not the priciest one on the market, but for $350 I was hoping it would be a little better. Guess you get what you pay for.

good refurbished product and it is not working. I've sent a video to company 10 days ago and still no answer. Update: In response to the complaint, they sent a similar serviceable product. Satisfied with the quality. I do not know how long it will work, but now the procedure has gone well.