Excellent Customer Services Snow Skin Co makes live chat really live around the clock. The operators are professional, friendly and warm hearted. They explain the product in details as much as they can, and leave the session only when customers have no more doubts. 5 Stars for Snow Skin Co's Post Sale Service!

I have used the Snow Fibroblast Plasma… I have used the Snow Fibroblast Plasma Pen on my neck. I was hesitant at first because I have read some with bad experience with it. But with my thorough research and learning more on this device and the science behind it I became confident and did my treatment on my neck which I’m glad I didn’t just read and believed on negative reviews. Using this device takes a lot of understanding about how it works and condition of skin that you wanted to treat is important. When I did my treatment on my neck I know there will be a downtime so I prepared myself for that. It will take several treatments also to get best results. My downtime was about three months. First month, my neck has brown spots which I expected. I used scarf to cover when I go out by second week I can cover with just a light foundation. By third month there’s still few marks but not noticeable. I’m 63 years old and my neck has improved. I’m embracing aging but that doesn’t mean I’m not going to put a fight to slow down sagging, wrinkling skin.

I have been teaching fibroblast for 2… I have been teaching fibroblast for 2 years using the snow pen. I also use it on my clients and love it. I've recently got the new plaxar pen which has been amazing to use, affordable and powerful with outstanding results. I highly recommend this pen.

Cheap looking and loose power button My shipping for the plaxar plasma pen was pretty delayed and I had to reach out to customer service twice after ordering. I was pleasantly surprised when I not only received an answer but also a refund of $20 for the delay. I was overall happy with the function of the pen although I have yet to try it on anything other than a cherry angioma. My issue is the device itself is a little cheap looking and the power button is extremely loose. It rocks back and forth when you touch it and it probably won’t last very long. I emailed customer service again and they asked me for a video which i sent. After two follow ups they responded stating that’s how it’s supposed to be which I doubt. I know it’s not the priciest one on the market, but for $350 I was hoping it would be a little better. Guess you get what you pay for.

I have also made a bad experience with… Update: Finally my product arrived and I am satisfied with it so far. But you shoul have realistic expectations. ++++++++++++++++++++++++++++++++++++++++ I have also made a bad experience with an international order of the plasma skin pen. When I ordered the item, it was said on the Snow Skin Website that the delivery will take 4-12 days to Germany. After more than 3 weeks I still did not receive product. I have my doubts that the pen will arrive at all. The customer service could not tell me when the order will arrive. At the moment I regret my order from this website.