Aldona
GBDon't buy plasma pen from the Snowskin… Don't buy plasma pen from the Snowskin Co. !!!!! They give discount on their page and then they send you a broken stuff just to rip you off. They look for any reason not to refund you. Their policy says you can return this device within 7 days ,no questions asked. I emailed them July 8th to inform I got broken merchandise and it's been 10 days later ,they didn't give me the address where I can send it back. They ask you a video to show this doesn't work . My phone couldn't send it . So they asked pictures which I sent. Now their excuse is I used the needles! Which I had to try to see how it works! They say I shouldn't use the needles so no refund is allowed. They just play FOOL and mock customers. You just deal with crooks!
No name
CAYour product got horrible reviews the… Your product got horrible reviews the feedback is disturbing I haven’t tried the product because I’m scared I’m going to get scarred and there is apparently no clear information on it
Gallagher Connie
GBI recently visited the snowskinco.com… I recently visited the snowskinco.com website and must say the overall experience was almsot good. The site seemed to be well organized and easy to navigate. I liked the modern product selection and several helpful resources. Customer service was also quite friendly and could help answer my queries. I have not used snowskinco.com previously so I was not sure what to expect but my experience felt satisfactory. Spme aspects of the website could have been improved but evrything wasn enough to satisfy my needs. Overall, the compny sssmed ok.
Caroline B
GBPoor quality device but refund given Firstly, I want to say that I did receive my money back. So the company have not tried to con me in anyway. However, the quality of the plasma pens I received were very poor quality neither functioned anything like in the videos. I was sent a replacement after i complained about the first one. But the second had the same issues. Neither device regularly fired making them both impossible to use. I was told i could be sent a third one but that this would be the last one and if it did not work I would not be entitled to a refund. I therefore took a refund as I had no faith that at the third pen would work. I also had concerns about the quality of the training videos which offered contradictory advice (one saying that the needle should touch the skin another saying it shouldn't).
Liana
GBSNOW Skin fibroblast PEN $375 I got an broken device but I did get my money back after reaching out to them for 4 days updating this review as a person on live chat helped me out and pushed my case to top of the pile So far it's not on my card but I got an email stating refund is being issued.