I have also made a bad experience with… Update: Finally my product arrived and I am satisfied with it so far. But you shoul have realistic expectations. ++++++++++++++++++++++++++++++++++++++++ I have also made a bad experience with an international order of the plasma skin pen. When I ordered the item, it was said on the Snow Skin Website that the delivery will take 4-12 days to Germany. After more than 3 weeks I still did not receive product. I have my doubts that the pen will arrive at all. The customer service could not tell me when the order will arrive. At the moment I regret my order from this website.

Cheap looking and loose power button My shipping for the plaxar plasma pen was pretty delayed and I had to reach out to customer service twice after ordering. I was pleasantly surprised when I not only received an answer but also a refund of $20 for the delay. I was overall happy with the function of the pen although I have yet to try it on anything other than a cherry angioma. My issue is the device itself is a little cheap looking and the power button is extremely loose. It rocks back and forth when you touch it and it probably won’t last very long. I emailed customer service again and they asked me for a video which i sent. After two follow ups they responded stating that’s how it’s supposed to be which I doubt. I know it’s not the priciest one on the market, but for $350 I was hoping it would be a little better. Guess you get what you pay for.

Excellent Customer Services Snow Skin Co makes live chat really live around the clock. The operators are professional, friendly and warm hearted. They explain the product in details as much as they can, and leave the session only when customers have no more doubts. 5 Stars for Snow Skin Co's Post Sale Service!

I have been using the snow pen for 5yrs I have been providing fibroblast as a service for 6yrs, I started using the snow pen 5yrs ago and instantly love it. My clients always get the best results. I also do trainings and give a snow pen to my students and will continue to recommend the snow pen.

Very Happy with Results I am a 58 year old woman with great skin, with the exception of sebaceous hyperplasia on my forehead. I purchased the Snow Skin Plasma Pen to try to eradicate the 20-25 spots on my forehead that made my skin look bumpy & aged. I used the pen without numbing and at first I had red spots immediately after using the plasma pen. The next day the spots looked worse; they were brown and red. By day seven, however, all brown and red spots were gone and my skin looks smooth. Honestly, the results were exactly what I had hoped for. I'm happy that I bought the Snow Skin plasma pen and recommend it to anyone with sebaceous hyperplasia.