Cheap looking and loose power button My shipping for the plaxar plasma pen was pretty delayed and I had to reach out to customer service twice after ordering. I was pleasantly surprised when I not only received an answer but also a refund of $20 for the delay. I was overall happy with the function of the pen although I have yet to try it on anything other than a cherry angioma. My issue is the device itself is a little cheap looking and the power button is extremely loose. It rocks back and forth when you touch it and it probably won’t last very long. I emailed customer service again and they asked me for a video which i sent. After two follow ups they responded stating that’s how it’s supposed to be which I doubt. I know it’s not the priciest one on the market, but for $350 I was hoping it would be a little better. Guess you get what you pay for.

I have used the Snow Fibroblast Plasma… I have used the Snow Fibroblast Plasma Pen on my neck. I was hesitant at first because I have read some with bad experience with it. But with my thorough research and learning more on this device and the science behind it I became confident and did my treatment on my neck which I’m glad I didn’t just read and believed on negative reviews. Using this device takes a lot of understanding about how it works and condition of skin that you wanted to treat is important. When I did my treatment on my neck I know there will be a downtime so I prepared myself for that. It will take several treatments also to get best results. My downtime was about three months. First month, my neck has brown spots which I expected. I used scarf to cover when I go out by second week I can cover with just a light foundation. By third month there’s still few marks but not noticeable. I’m 63 years old and my neck has improved. I’m embracing aging but that doesn’t mean I’m not going to put a fight to slow down sagging, wrinkling skin.

Don't buy plasma pen from the Snowskin… Don't buy plasma pen from the Snowskin Co. !!!!! They give discount on their page and then they send you a broken stuff just to rip you off. They look for any reason not to refund you. Their policy says you can return this device within 7 days ,no questions asked. I emailed them July 8th to inform I got broken merchandise and it's been 10 days later ,they didn't give me the address where I can send it back. They ask you a video to show this doesn't work . My phone couldn't send it . So they asked pictures which I sent. Now their excuse is I used the needles! Which I had to try to see how it works! They say I shouldn't use the needles so no refund is allowed. They just play FOOL and mock customers. You just deal with crooks!

I have also made a bad experience with… Update: Finally my product arrived and I am satisfied with it so far. But you shoul have realistic expectations. ++++++++++++++++++++++++++++++++++++++++ I have also made a bad experience with an international order of the plasma skin pen. When I ordered the item, it was said on the Snow Skin Website that the delivery will take 4-12 days to Germany. After more than 3 weeks I still did not receive product. I have my doubts that the pen will arrive at all. The customer service could not tell me when the order will arrive. At the moment I regret my order from this website.

Your product got horrible reviews the… Your product got horrible reviews the feedback is disturbing I haven’t tried the product because I’m scared I’m going to get scarred and there is apparently no clear information on it