Inny
GBLove their bee jewellery! I’m obsessed with their Bee jewellery and they give donation of profits to a bee conservation charity. I ordered their jewel necklace and matching earrings, they came in a really nice gift pouch and box. I bought for me but I will be buying for a friend too as they make a really nice gift. I emailed them because I made a mistake on my address, they replied quickly and fixed it. So happy to find a successful vegan brand!
Lori Friesen
CABumpy Start But Great Finish I too hadn't received shipping confirmation of my order from Black Friday and was concerned whether I would ever receive my watch. However, my email enquiry was answered promptly and professionally by Customer Service and I was provided with proof of shipping. I was okay with the item being past Christmas as long as I knew it was on the way. As luck would have it, my order was received the next day. It was very well packaged to protect against damage and the gift packaging and watch itself are beautiful. I think my daughter will love it and I would order from Hurtig Lane again without hesitation.
Michael
GBThe order came quick and the watch band… The order came quick and the watch band I got is high quality and looks amazing. 10/10 product.
Marc
CAGreat vegan brand Great vegan brand. Family brand with sustainable and vegan ethics. I bought a Mykonos all black watch with a cactus strap and I love it. It’s sleek and stylish. Responsive email team. I had a question and Cerian was very helpful and friendly!
Customer
GBhave a go I will not use this company again. My order never arrived. Firstly, the customer service team was tracking my parcel, but completely ignored my emails when it did not arrive 14 days after the expected delivery date. After the experience I received, I find it very hard to believe that this company has "an ethical background and values". Sadly, they do not respect their own clients. I would not recommend Hurtig Lane to anyone who appreciates their own time, nerves and funds. I have received my money back thanks to my bank and Section 75 of the Consumer Credit Act 1974. Hurtig Lane made zero effort to sort the issue out. Since I have posted this review, Hurtig Lane has contacted me and sincerely tried to investigate and rectify the issue described above. As a genuine disclaimer I need to mention that I have received no financial or any other kind of benefits from Hurting Lane or 3rd parties in light of this addition to my previous review. I just truly believe that everyone can make a mistake and everyone has the right to a second chance. I need to say that a few years back I had a vegan leather watch strap from Hurtig Lane. The quality of the product was second to none, hence the desire to buy a new one.