Such a lovely shopping experience I couldn't be happier with my Hurtig Lane watch! Not only is it beautiful and ethically-made, the customer service team are an absolute dream too. There was a small fault with the model I'd received and they were very helpful, sending a replacement straight away. I'll definitely be shopping with them again and also recommending them to friends!

High quality watches at good prices The watches are high quality and have the look and feel of genuine leather. The colours are vibrant. Most of all, the family running the business is very kind and passionate about their work. I would purchase again and have already recommended the brand to my friends and family.

100% recommend! I wanted to leave a review because I LOVE my cactus leather watch and I really like that is not just made out of PU leather like a lot of vegan brands. I made a mistake twice with my order, I put the wrong address and I ordered the wrong sized watch strap. The team were really friendly and helpful. They even resent the correct size strap to me for free before they received my returned strap. Great products and service. Would 100% recommend! I have seen some recent reviews here mentioning that customers did not receive a reply to their email. The lady I spoke to mentioned that they had experienced a problem with their mailbox which is now fixed and they are now working on answering any missed emails.

I really was happy with the watch I… I really was happy with the watch I received even though I had to pay a lot of duty to receive the watch ( not the company's fault but needing a return makes it difficult) I love the look and was happy when I got it but really disappointed to find the front of the face was scratched! I do not want to pay the extra 20 plus shipping to try and get a new one since I already had to pay a hefty import fee. I am so disappointed to receive it like this and feel there's nothing. I can do unless I pay a lot more.

Bumpy Start But Great Finish I too hadn't received shipping confirmation of my order from Black Friday and was concerned whether I would ever receive my watch. However, my email enquiry was answered promptly and professionally by Customer Service and I was provided with proof of shipping. I was okay with the item being past Christmas as long as I knew it was on the way. As luck would have it, my order was received the next day. It was very well packaged to protect against damage and the gift packaging and watch itself are beautiful. I think my daughter will love it and I would order from Hurtig Lane again without hesitation.