Didn’t let me know the items I ordered… Didn’t let me know the items I ordered were delayed because they weren’t actually in stock. First customer service person hung up on me. Second was honest. Customer service reached out after original review and made the situation right. I truly appreciate this.

I had been ordering Neocutis from… I had been ordering Neocutis from Dermavenue for several years. Recently the day moisturizer has dramatically changed. While it use to be rather thin and easy to apply, it is now thick and stains your clothes. I called the Neocutis company and they do not recognize Dermavenue as a recognized distributor. As their products counterfeit? I don't know but the products have changed.

I had an ordinry experience at… I had an ordinry experience at Dermavenue. There seem to be a good choice of products on tehir website, and the desricptions of the items seemed to be detailed and mathematy correct. The prices ale soemwhat resonable, too. Don't explect a 5-star chevron here, but it's almost good. I do like that there's plenty of information and customer service is friendly. All up, a decent spot to shop onlie if you're looking for good value care prducts.

Buyers beware! Wished I'd read the reviews prior to ordering. I placed an order on 8/15/22 and paid for expedited shipping. Per their website, expedited shipping orders will be delivered within 1-4 days. After 5 business days, I checked the order only to discover that the items hadn't even been shipped yet. I emailed them with no response. Luckily I had paid with Paypal, so I opened a case through them. After that happened, I finally received an email stating that the Jan Marini products were on back order and would ship as soon as they were restocked. Shouldn't that be indicated when ordering a product? They also assured me that my shipping would be refunded to me, which to no surprise, hasn't happened. I did finally receive a tracking number and my items are finally due to be delivered to me two weeks after the order was placed. Hopefully I'll receive them.

Great experience in placing my Obagi… Great experience in placing my Obagi order by phone! Had question with on line order so called for assistance. Friendly greeting and all my questions answered to my satisfaction, so I placed my order. Can’t wait to continue using this terrific product line which addresses all my skin care needs. Earning reward points a bonus with Dermavenue’s easy to shop website.