Jan Grevsen
DKDon't buy here Don't buy here. They don't reply back to mails. Spend your money somewhere else!! Actually they wrote me after this review on Trustpilot. They told me they would help me cancel the order, after that they have been silent again. Nothing! No help! Update after there latest reply -. I started really polite but you lied to me about helping to cancel the parcel, and then just ignored me afterwards. You really have to work on your customer service. It dont exist. You should have 0 stars and not 1! This is from your own mail to me.. But it was all a lie. —- Please let us know if you would still prefer to have the order cancelled. Thanks for being kind and patient with us, Jan. Regards, from the GR team Besides this! I cant return a package I have not recieved. You still have it!
Kit
GBPoor service and iffy delivery Item was supposedly delivered at 6:31 am on a Monday with no delivery slip left, have attempted to get a redelivery and have received no response. Assuming this is a scam, don't recommed. Buy their products from an official website that ships from the UK, that way you wont have to pay $30 for shipping only for item to go missing. Very annoyed and won't purchase from them again, extremely stressful and unhelpful service, now I'm down roughly £100.
Evie Clark
NZNo replies and no products. I made an order start of feb, haven’t received order still, no reply to Multiple emails to contact to see what’s up, I contacted the postal service and they say any enquiry has to come from glow recipe. A joke, spent a damn lot of money to get nothing.
Fatima
AUGlow recipe fruit babies I got their fruit babies set recently and loved all the products especially their avocado cleanser. It didn’t strip my skin like most other cleansers do. Their watermelon toner also hydrates my skin so much and has helped with dark spots on my forehead.
ness ness
CASo I ordered a lot of items on this… So I ordered a lot of items on this site, because I told myself that it was safe as it is the official site. But beware! I never received my order EVER, I tried to contact customer service through direct chat, but they asked me to write an email. I sent an email explaining my situation. I NEVER heard back. Guess what ? I literally got scammed! 0 customer service. It's literally illegal. I called the post office who told me to check everywhere to see if I could find the package, but it is nowhere! They confirmed to me that Glow Recipe is responsible. I am shocked, if I don't get an answer I will have to open a legal complaint. I still hope for a response. order #737571