Elizabeth Ogle
GBEvery product I have ever tried from… Every product I have ever tried from Glow Recipe is AMAZING! I am 45ish, and the under eye patches are the absolute best I have ever used, they work immediately, bringing a dewy glow to my upper cheek and eye area, I love them so much I even tried them on my forehead right between my eyes and THEY ERASED MY "Mad" wrinkles between my eyes! You cannot go wrong with this product. My skin is not too sensitive, so I am saying this as a person who can use just about anything. But moisture is where is at with these little beauties. LOVE THEM!!
Lori H.
GBGreat products, great company! I have only had great experiences with this company. Had a package lost twice, and they rectified the situation. It took a bit, but I understand why. They clearly need to take all steps before just sending more products all willy nilly, I got what was promised and am a loyal customer because of their treatment. I was sent the wrong product on another occasion and they shipped me out a replacement immediately. If you think I consistently have issues, that is not the case. I’ve been a loyal customer for years now, accidents happen all the time and mostly not the companies fault.
Fatima
AUGlow recipe fruit babies I got their fruit babies set recently and loved all the products especially their avocado cleanser. It didn’t strip my skin like most other cleansers do. Their watermelon toner also hydrates my skin so much and has helped with dark spots on my forehead.
Linda
GBExcellent customer service, thank you. Having ordered two skincare products from the site for my granddaughter I realised these were not suitable for her age. Glow review were very prompt in responding and making helpful suggestions about age-appropriate products. Summer has been proactive in addressing the problem. I would recommend parents check the website for product advice.
customer
GBNot on the customers side I recently faced a highly disappointing situation with Glow Recipe, which has prompted me to share my experience in a TrustPilot review and file a complaint with the BBB. I placed an order (number 676043) on November 23, 2023, with an expected delivery date of November 30, 2023. However, the delivery was significantly delayed, only arriving on December 23, 2023, after I initiated contact with customer support on December 13 due to the lack of updates. This order was particularly important to me as it was intended as a birthday gift for my niece. Unfortunately, the delay caused me to miss her birthday, compelling me to find an alternative gift at the last minute. The situation was made even more frustrating when I attempted to return the unopened package. Initially, Glow Recipe's customer support indicated a willingness to assist with the return. Yet, after confirming that they had received the package, they reversed their stance, claiming my order was not eligible for return. This was contrary to the information available at the time of purchase, which stated that only certain limited edition items were non-returnable, and none of those were part of my order. This apparent bait-and-switch tactic not only inconvenienced me but also suggested a significant policy discrepancy. My dispute was denied, and the package was returned to me, leaving me with unwanted items and unresolved grievances. It's perplexing why the return policy was not clearly communicated from the outset, leading me to question the transparency and customer service commitment of Glow Recipe. The company's prioritization of influencers, evident in their liberal distribution of free products to social media personalities, starkly contrasts with their rigid stance towards a genuine customer facing legitimate issues. Offering a minimal discount for future purchases does little to resolve the current situation and fails to acknowledge the inconvenience and disappointment caused. This experience has significantly impacted my view of Glow Recipe, revealing a concerning approach to customer service and policy transparency. In sharing this experience, I hope to highlight the need for Glow Recipe to reconsider their policies and practices to ensure they truly reflect the values of fairness, transparency, and respect for all customers. Given the circumstances, I would greatly appreciate the opportunity to return the products for a refund, as this would not only resolve my current predicament but also demonstrate Glow Recipe's commitment to customer satisfaction and service recovery.