Jan Grevsen
DKDon't buy here Don't buy here. They don't reply back to mails. Spend your money somewhere else!! Actually they wrote me after this review on Trustpilot. They told me they would help me cancel the order, after that they have been silent again. Nothing! No help! Update after there latest reply -. I started really polite but you lied to me about helping to cancel the parcel, and then just ignored me afterwards. You really have to work on your customer service. It dont exist. You should have 0 stars and not 1! This is from your own mail to me.. But it was all a lie. —- Please let us know if you would still prefer to have the order cancelled. Thanks for being kind and patient with us, Jan. Regards, from the GR team Besides this! I cant return a package I have not recieved. You still have it!
Sadé Lodge
GBGreat products 👌 I received my package in less than 2 weeks I got their mini kit PHA BHA Toner, Moisturizer, Niacinamide dew drops The products are tiny but 2 drops easily spreads all over my face, they are not harsh on my skin and they do give a dewy glow I started seeing results after 3 weeks
Christine Theiophilis
IENo update on my parcel since 1st Aug, customer service not replying They sent the package with insufficient customs information, which required the package to be pack again to the sender to fix it. I contacted DHL and they told me the sender need to fix this issue. I tried to contact them multiple times and no reply at all. Now I don't know where is my parcel.. I 've placed my order on 21st of July Really disappointed since this is first time order from them.
Linda
GBExcellent customer service, thank you. Having ordered two skincare products from the site for my granddaughter I realised these were not suitable for her age. Glow review were very prompt in responding and making helpful suggestions about age-appropriate products. Summer has been proactive in addressing the problem. I would recommend parents check the website for product advice.
Danielle
GBI love this stuff I love this stuff. I’ve tried a number of their products now, it’s a bit on the pricey side but it smells great, the bottles are so cute, and leaves your skin feeling so soft. It lasts a long time too so it makes it worth the price in my opinion.