I received a order but was not mine I received a order but was not mine. The package was in my name but the invoice was is someone else’s name. Reached out via email to customer service. They spoke to me on the 23rd of February and haven’t heard anything since. Very unhappy! I spent a lot of money to receive the wrong products! I am moving my review up to a 4. As I love the products! They have corrected everything!

Just picked up Glow Recipe's Watermelon… Just picked up Glow Recipe's Watermelon Glow a couple weeks ago at a local Sephora and it's like a magic little potion that keeps my skin looking amazing.

Poor service and iffy delivery Item was supposedly delivered at 6:31 am on a Monday with no delivery slip left, have attempted to get a redelivery and have received no response. Assuming this is a scam, don't recommed. Buy their products from an official website that ships from the UK, that way you wont have to pay $30 for shipping only for item to go missing. Very annoyed and won't purchase from them again, extremely stressful and unhelpful service, now I'm down roughly £100.

No replies and no products. I made an order start of feb, haven’t received order still, no reply to Multiple emails to contact to see what’s up, I contacted the postal service and they say any enquiry has to come from glow recipe. A joke, spent a damn lot of money to get nothing.

Great products, great company! I have only had great experiences with this company. Had a package lost twice, and they rectified the situation. It took a bit, but I understand why. They clearly need to take all steps before just sending more products all willy nilly, I got what was promised and am a loyal customer because of their treatment. I was sent the wrong product on another occasion and they shipped me out a replacement immediately. If you think I consistently have issues, that is not the case. I’ve been a loyal customer for years now, accidents happen all the time and mostly not the companies fault.