Fantastic Very please! I bought my chair in 2017 and it finally started to wear out and was uncomfortable. I called in requesting replacement parts as only the seat portion was messed up. Thomas informed me due to back order they were not able to get me a part for some time. Due to the inconvenience, he offered me free embroidering on the purchase of a new chair. A small gesture but appreciated none-the-less. The chair shipped immediately and was here in 2 days. Fantastic customer service

Better than SecretLab Better than SecretLab although I wish the headrest was magnetic as well. But, the magnet doesn't even sit at the right spot on the SecretLab chair so I guess it doesn't matter much.

I've had a chair from Maxnomic for… I've had a chair from Maxnomic for about 6 years. It's looking a bit rough, but I draped a blanket over it and everything is good to go! Everything on it still works, and the couple times things have broken (much much use from work from home during quarantine) the replacement parts are affordable and easy to install. I've kept this bad boy going strong way past where I feel most people might've thrown it away, but my chair is gonna live forever!

Absolutely Unmatched service The folks here are genuinely oriented toward the user experience and they love what they do! I have never experienced faster delivery and customer service times ever, and I won't be shopping around elsewhere to find out either! 6 out of 5 stars.

Quick response to my emails Quick response to my emails; confirmed the issue and the appropriate solution; contacted me after the delivery of the part to ensure the problem was resolved.