Clear and Prompt The customer service representative was clear and prompt. They understood my concern immediately and moved toward resolution. I appreciate the care that they showed in helping me.

Perfect desk This desk perfectly complements my room! Assembly was relatively easy, although I encountered a minor issue with a piece of hardware that customer support quickly resolved. Looks great and works great.

Nice and beautiful! This desk is precisely what I needed. It appears to be of excellent quality and has a really nice appearance. It was packaged well. The instructions were clear, with all items clearly labeled and easy to follow—just pay close attention to the picture details, and you'll be fine.

The desk works great with no issues The desk works great with no issues. I deducted one star though because of a two day delay in shipping. But still pleased with this purchase.

Fabulous experience with the company Fabulous experience with the company. The initial chair sent had a click sound when pulled back from max reclined. The representative Ching not only sent a replacement but sent a professional assembler to assemble the new chair and make sure it works fine. He also disassemble the old chair and packed it up which was picked up by FedEx next day. On top of it, they also gave me a rebate as a goodwill gesture. And the chair itself is awesome, a great addition to my study in progress.