Great Eames knockoff Great Eames knockoff. Close to the real thing and save $6G’s. I am going to PT for hips and back. The original design takes the weight off those areas and this does. It’s comfortable, the leather and plywood is 1st rate and it looks good. Their assembly instructions could use some work. They don’t show you where the fasteners go so that took a while to figure out but got it. Chair A; assembly instructions C-.

An assembly tip I ordered the Eames-style replica lounge chair. Chair arrived quickly (although the two boxes arrived on two different days) and is beautiful, exactly as advertised. Assembly was pretty easy but the only difficulty lay in attaching the arm rests. My advice: absolutely use the long allen wrench / turning tool to help keep your screws steady while trying to slot them into the threads.

Good customer service Good customer service. I ordered a chair on April 10th, 10 days ago, and so far, no chair. It was nearly impossible to communicate with them. One customer service rep said 6 days until delivery and the next day another rep said 22-25 days. They keep giving me a link to a tracking web page but it rarely refreshes with updated information. I recently received a response from Sohnne customer service and I believe we have satisfactorily resolved the issues. The communication with them was professional and very productive!

I ordered two chairs on a Sunday night I ordered two chairs on a Sunday night. The very next day I received an email with an offer of $100 off an order. I contacted the company and within one day they communicated and refunded $100 to my credit card. I was impressed with this level and speed of resolution.

BUYERS BEWARE!!! I received a damaged $1,000 chair and after weeks of trying to contact them via phone, chat, and email, the company finally responded and offered everything EXCEPT sending a replacement part. They tried to offer a partial refund, they tried to get me to buy a second chair at a discounted price, and even tried to offer me discounts on other items. Once I turned that down, they stopped responding. DO NOT BUY FROM THIS COMPANY!