My order of a Wegner Ox chair is yet to… My order of a Wegner Ox chair is yet to be delivered after 50 days (the promise was 3 days on the webb site). The price was miscalculated so that price + vat + transport did not equal the sum. When ordering internationally a high transport cost is added (which is not clear at the webb site before - it says free shipping).

Good customer service Good customer service. I ordered a chair on April 10th, 10 days ago, and so far, no chair. It was nearly impossible to communicate with them. One customer service rep said 6 days until delivery and the next day another rep said 22-25 days. They keep giving me a link to a tracking web page but it rarely refreshes with updated information. I recently received a response from Sohnne customer service and I believe we have satisfactorily resolved the issues. The communication with them was professional and very productive!

An assembly tip I ordered the Eames-style replica lounge chair. Chair arrived quickly (although the two boxes arrived on two different days) and is beautiful, exactly as advertised. Assembly was pretty easy but the only difficulty lay in attaching the arm rests. My advice: absolutely use the long allen wrench / turning tool to help keep your screws steady while trying to slot them into the threads.

Mid-century chair and ottoman We recently purchased a mid-century lounge and ottoman from Sohnne. The set arrived and assembly was required. It was relatively easy to do, but we did need to contact Sohnne to complete the project. The company was most responsive to our emails and a solution to our assembly difficulty was quickly resolved. We are most happy with the finished chair and ottoman. The quality of materials is quite nice. Shipping was prompt. We can recommend this company.

I ordered two chairs on a Sunday night I ordered two chairs on a Sunday night. The very next day I received an email with an offer of $100 off an order. I contacted the company and within one day they communicated and refunded $100 to my credit card. I was impressed with this level and speed of resolution.