Rey - best customer service ever Rey was fantastic! I had many questions about the coffee table I was buying and he was able to answer every question I had. I called multiple times and he always answered the phone within seconds. He is so knowledgeable and made me feel great about my purchase.

Just placed an order and experienced… Just placed an order and experienced some minor issues with the payment part... Chatted with Chester at Customer Support who was extremely professional, courteous and helpful. He went the extra mile and fixed the issue promptly! Kudos, Chester!!

I ordered two chairs on a Sunday night I ordered two chairs on a Sunday night. The very next day I received an email with an offer of $100 off an order. I contacted the company and within one day they communicated and refunded $100 to my credit card. I was impressed with this level and speed of resolution.

Perfect Chair was exactly as pictured and described, shipped very quickly and came with clear instructions. Very comfortable, can’t wait to buy another!

BUYERS BEWARE!!! I received a damaged $1,000 chair and after weeks of trying to contact them via phone, chat, and email, the company finally responded and offered everything EXCEPT sending a replacement part. They tried to offer a partial refund, they tried to get me to buy a second chair at a discounted price, and even tried to offer me discounts on other items. Once I turned that down, they stopped responding. DO NOT BUY FROM THIS COMPANY!