Good customer service Good customer service. I ordered a chair on April 10th, 10 days ago, and so far, no chair. It was nearly impossible to communicate with them. One customer service rep said 6 days until delivery and the next day another rep said 22-25 days. They keep giving me a link to a tracking web page but it rarely refreshes with updated information. I recently received a response from Sohnne customer service and I believe we have satisfactorily resolved the issues. The communication with them was professional and very productive!

Great quality, amazing value Purchased the eames chair from sohnne last week. The chair arrived within a week (we live in NYC) and the quality is excellent. Seems almost impossible to catch any differences vs the original. There were some issues with shipping as the screws were missing but customer service sent them asap after we emailed them. Generally very happy with the experience.

Excellent Service… Originally we had issues with trying to pay for the table online. This was resolved by going to the website. The table arrived in 2-3 days of ordering it. Super well packed! The table was in perfect condition but the color was lighter than expected. It still is a very nice piece of furniture. Lucy was able to communicate with me in a timely manner when I had questions. I appreciated her concise answers. I was very concerned about ordering online because we have been scammed in the past. I was relieved that everything went so smoothly and we received our table so quickly. We are very pleased with the service, communications and the product.

Mid-century chair and ottoman We recently purchased a mid-century lounge and ottoman from Sohnne. The set arrived and assembly was required. It was relatively easy to do, but we did need to contact Sohnne to complete the project. The company was most responsive to our emails and a solution to our assembly difficulty was quickly resolved. We are most happy with the finished chair and ottoman. The quality of materials is quite nice. Shipping was prompt. We can recommend this company.

This Business is a Scam - Stay Away! I should have read reviews on this site before purchasing the Eames chair replica. All the negative reviews here pretty much echo my terrible experience with this business. All other positive reviews are simply FAKE. I ordered the chair October 19, 2023 and as of March 18 2024 I still have not received the chair! After many silly excuses and unfulfilled promises, I requested a refund, but to no avail. Customer support is simply a joke and this company is a SCAM. Save you money and look elsewhere! SCAM ALERT. March 19, 2024 Regarding the refund Sohnne is claiming, I would like to get some proof of this. I have checked my bank and credit card statements for the specified date and there is no refund. So, more lies?