Good customer service Good customer service. I ordered a chair on April 10th, 10 days ago, and so far, no chair. It was nearly impossible to communicate with them. One customer service rep said 6 days until delivery and the next day another rep said 22-25 days. They keep giving me a link to a tracking web page but it rarely refreshes with updated information. I recently received a response from Sohnne customer service and I believe we have satisfactorily resolved the issues. The communication with them was professional and very productive!

Just placed an order and experienced… Just placed an order and experienced some minor issues with the payment part... Chatted with Chester at Customer Support who was extremely professional, courteous and helpful. He went the extra mile and fixed the issue promptly! Kudos, Chester!!

I ordered two chairs on a Sunday night I ordered two chairs on a Sunday night. The very next day I received an email with an offer of $100 off an order. I contacted the company and within one day they communicated and refunded $100 to my credit card. I was impressed with this level and speed of resolution.

My order of a Wegner Ox chair is yet to… My order of a Wegner Ox chair is yet to be delivered after 50 days (the promise was 3 days on the webb site). The price was miscalculated so that price + vat + transport did not equal the sum. When ordering internationally a high transport cost is added (which is not clear at the webb site before - it says free shipping).

Research on replica - top pick Sohnne I did a lot of research to find the best replica - Sohnne was a top pick. The ordering was easy - good communication on order status and delivery. The product is great -