Order Concerns Addressed with Unexpected Refund I placed an order and paid for it immediately. After that, I didn't receive any updates about my order, which made me worried that I might have been scammed. Moreover, my emails inquiring about the shipping status went unanswered. Consequently, I sent another email requesting the cancellation of my order. To my surprise, my money was refunded, even though I had assumed it was lost.

Great quality, amazing value Purchased the eames chair from sohnne last week. The chair arrived within a week (we live in NYC) and the quality is excellent. Seems almost impossible to catch any differences vs the original. There were some issues with shipping as the screws were missing but customer service sent them asap after we emailed them. Generally very happy with the experience.

An assembly tip I ordered the Eames-style replica lounge chair. Chair arrived quickly (although the two boxes arrived on two different days) and is beautiful, exactly as advertised. Assembly was pretty easy but the only difficulty lay in attaching the arm rests. My advice: absolutely use the long allen wrench / turning tool to help keep your screws steady while trying to slot them into the threads.

Customer support helped when product wasn't up to par I have ordered 3 products from Sohnne, and the first two (Eames chair replica and Togo sofa) arrived in great condition, seem well-built, and looked just like the pictures in their catalog. I then ordered a Saarinen Tulip Dining Table Replica, and it was a disaster. The table top arrived shattered, and it didn't look anything like the marble in their website pics. However, with the help of Rey and Samuel in Sohnne customer service, I received a full refund for the purchase, and I will consider shopping with Sohnne in the future.

Mid-century chair and ottoman We recently purchased a mid-century lounge and ottoman from Sohnne. The set arrived and assembly was required. It was relatively easy to do, but we did need to contact Sohnne to complete the project. The company was most responsive to our emails and a solution to our assembly difficulty was quickly resolved. We are most happy with the finished chair and ottoman. The quality of materials is quite nice. Shipping was prompt. We can recommend this company.