Customer support helped when product wasn't up to par I have ordered 3 products from Sohnne, and the first two (Eames chair replica and Togo sofa) arrived in great condition, seem well-built, and looked just like the pictures in their catalog. I then ordered a Saarinen Tulip Dining Table Replica, and it was a disaster. The table top arrived shattered, and it didn't look anything like the marble in their website pics. However, with the help of Rey and Samuel in Sohnne customer service, I received a full refund for the purchase, and I will consider shopping with Sohnne in the future.

This Business is a Scam - Stay Away! I should have read reviews on this site before purchasing the Eames chair replica. All the negative reviews here pretty much echo my terrible experience with this business. All other positive reviews are simply FAKE. I ordered the chair October 19, 2023 and as of March 18 2024 I still have not received the chair! After many silly excuses and unfulfilled promises, I requested a refund, but to no avail. Customer support is simply a joke and this company is a SCAM. Save you money and look elsewhere! SCAM ALERT. March 19, 2024 Regarding the refund Sohnne is claiming, I would like to get some proof of this. I have checked my bank and credit card statements for the specified date and there is no refund. So, more lies?

Mid-century chair and ottoman We recently purchased a mid-century lounge and ottoman from Sohnne. The set arrived and assembly was required. It was relatively easy to do, but we did need to contact Sohnne to complete the project. The company was most responsive to our emails and a solution to our assembly difficulty was quickly resolved. We are most happy with the finished chair and ottoman. The quality of materials is quite nice. Shipping was prompt. We can recommend this company.

An assembly tip I ordered the Eames-style replica lounge chair. Chair arrived quickly (although the two boxes arrived on two different days) and is beautiful, exactly as advertised. Assembly was pretty easy but the only difficulty lay in attaching the arm rests. My advice: absolutely use the long allen wrench / turning tool to help keep your screws steady while trying to slot them into the threads.

End results great customer service! The people at Sohnne actually read these reviews and take action to rectify the problems you are unhappy with. I originally posted an unfavorable one star review. Diego contacted me from the company and worked very hard to get me a refund on the item I paid for and didn’t receive. He bent over backwards to make sure I was happy. In the end the company actually has great customer service. Thank you Diego!