C. S. Acosta
GBamazing customer service Purchased an office chair that arrived inevitably did not look as well as I thought it would with my existing decor. Thomas, swiftly responded to my email and walked me through a seamless process to rectifying the matter and making sure I was satisfied with the final outcome. Thank you for a wonderful experience.
Nicole Boyer
GBRey - best customer service ever Rey was fantastic! I had many questions about the coffee table I was buying and he was able to answer every question I had. I called multiple times and he always answered the phone within seconds. He is so knowledgeable and made me feel great about my purchase.
WolfA
CHOrder Concerns Addressed with Unexpected Refund I placed an order and paid for it immediately. After that, I didn't receive any updates about my order, which made me worried that I might have been scammed. Moreover, my emails inquiring about the shipping status went unanswered. Consequently, I sent another email requesting the cancellation of my order. To my surprise, my money was refunded, even though I had assumed it was lost.
Angela
GBGreat quality, amazing value Purchased the eames chair from sohnne last week. The chair arrived within a week (we live in NYC) and the quality is excellent. Seems almost impossible to catch any differences vs the original. There were some issues with shipping as the screws were missing but customer service sent them asap after we emailed them. Generally very happy with the experience.
M. C. S.
GBI ordered two chairs on a Sunday night I ordered two chairs on a Sunday night. The very next day I received an email with an offer of $100 off an order. I contacted the company and within one day they communicated and refunded $100 to my credit card. I was impressed with this level and speed of resolution.