Order Concerns Addressed with Unexpected Refund I placed an order and paid for it immediately. After that, I didn't receive any updates about my order, which made me worried that I might have been scammed. Moreover, my emails inquiring about the shipping status went unanswered. Consequently, I sent another email requesting the cancellation of my order. To my surprise, my money was refunded, even though I had assumed it was lost.

Rey - best customer service ever Rey was fantastic! I had many questions about the coffee table I was buying and he was able to answer every question I had. I called multiple times and he always answered the phone within seconds. He is so knowledgeable and made me feel great about my purchase.

Excellent Service… Originally we had issues with trying to pay for the table online. This was resolved by going to the website. The table arrived in 2-3 days of ordering it. Super well packed! The table was in perfect condition but the color was lighter than expected. It still is a very nice piece of furniture. Lucy was able to communicate with me in a timely manner when I had questions. I appreciated her concise answers. I was very concerned about ordering online because we have been scammed in the past. I was relieved that everything went so smoothly and we received our table so quickly. We are very pleased with the service, communications and the product.

I ordered two chairs on a Sunday night I ordered two chairs on a Sunday night. The very next day I received an email with an offer of $100 off an order. I contacted the company and within one day they communicated and refunded $100 to my credit card. I was impressed with this level and speed of resolution.

I am thrilled to have gone with Sohnne… I am thrilled to have gone with Sohnne to buy my Eames chair replica. I feared what I would get going with Amazon or Wayfair. It is as close to the real thing as you can get. This has immensely exceeded my expectations. The purchasing process was seamless and sales reps answered my questions promptly with regard to the leather used, shipping, etc. the chair came in two shipments. It was extremely easy to put together with clear and concise instructions. I had to have someone help me with one small part of the assembly (needed another set of hands to steady the back). The chair is not only gorgeous but it is the most comfortable! The leather is wonderful. I’ve wanted this piece of furniture fie for years but just couldn’t bring myself to spend $8-9k for the real thing. This purchase comes so so close for a fraction of the price. I will totally be buying more from Sohnne! You should too! You won’t regret it!