C. S. Acosta
GBamazing customer service Purchased an office chair that arrived inevitably did not look as well as I thought it would with my existing decor. Thomas, swiftly responded to my email and walked me through a seamless process to rectifying the matter and making sure I was satisfied with the final outcome. Thank you for a wonderful experience.
Would be Fisherman
GBExcellent Service… Originally we had issues with trying to pay for the table online. This was resolved by going to the website. The table arrived in 2-3 days of ordering it. Super well packed! The table was in perfect condition but the color was lighter than expected. It still is a very nice piece of furniture. Lucy was able to communicate with me in a timely manner when I had questions. I appreciated her concise answers. I was very concerned about ordering online because we have been scammed in the past. I was relieved that everything went so smoothly and we received our table so quickly. We are very pleased with the service, communications and the product.
Angela
GBGreat quality, amazing value Purchased the eames chair from sohnne last week. The chair arrived within a week (we live in NYC) and the quality is excellent. Seems almost impossible to catch any differences vs the original. There were some issues with shipping as the screws were missing but customer service sent them asap after we emailed them. Generally very happy with the experience.
Corey Tazzara
GBAn assembly tip I ordered the Eames-style replica lounge chair. Chair arrived quickly (although the two boxes arrived on two different days) and is beautiful, exactly as advertised. Assembly was pretty easy but the only difficulty lay in attaching the arm rests. My advice: absolutely use the long allen wrench / turning tool to help keep your screws steady while trying to slot them into the threads.
WolfA
CHOrder Concerns Addressed with Unexpected Refund I placed an order and paid for it immediately. After that, I didn't receive any updates about my order, which made me worried that I might have been scammed. Moreover, my emails inquiring about the shipping status went unanswered. Consequently, I sent another email requesting the cancellation of my order. To my surprise, my money was refunded, even though I had assumed it was lost.