I ordered two chairs on a Sunday night I ordered two chairs on a Sunday night. The very next day I received an email with an offer of $100 off an order. I contacted the company and within one day they communicated and refunded $100 to my credit card. I was impressed with this level and speed of resolution.

My order of a Wegner Ox chair is yet to… My order of a Wegner Ox chair is yet to be delivered after 50 days (the promise was 3 days on the webb site). The price was miscalculated so that price + vat + transport did not equal the sum. When ordering internationally a high transport cost is added (which is not clear at the webb site before - it says free shipping).

Excellent Service… Originally we had issues with trying to pay for the table online. This was resolved by going to the website. The table arrived in 2-3 days of ordering it. Super well packed! The table was in perfect condition but the color was lighter than expected. It still is a very nice piece of furniture. Lucy was able to communicate with me in a timely manner when I had questions. I appreciated her concise answers. I was very concerned about ordering online because we have been scammed in the past. I was relieved that everything went so smoothly and we received our table so quickly. We are very pleased with the service, communications and the product.

End results great customer service! The people at Sohnne actually read these reviews and take action to rectify the problems you are unhappy with. I originally posted an unfavorable one star review. Diego contacted me from the company and worked very hard to get me a refund on the item I paid for and didn’t receive. He bent over backwards to make sure I was happy. In the end the company actually has great customer service. Thank you Diego!

I am thrilled to have gone with Sohnne… I am thrilled to have gone with Sohnne to buy my Eames chair replica. I feared what I would get going with Amazon or Wayfair. It is as close to the real thing as you can get. This has immensely exceeded my expectations. The purchasing process was seamless and sales reps answered my questions promptly with regard to the leather used, shipping, etc. the chair came in two shipments. It was extremely easy to put together with clear and concise instructions. I had to have someone help me with one small part of the assembly (needed another set of hands to steady the back). The chair is not only gorgeous but it is the most comfortable! The leather is wonderful. I’ve wanted this piece of furniture fie for years but just couldn’t bring myself to spend $8-9k for the real thing. This purchase comes so so close for a fraction of the price. I will totally be buying more from Sohnne! You should too! You won’t regret it!