amazing customer service Purchased an office chair that arrived inevitably did not look as well as I thought it would with my existing decor. Thomas, swiftly responded to my email and walked me through a seamless process to rectifying the matter and making sure I was satisfied with the final outcome. Thank you for a wonderful experience.

End results great customer service! The people at Sohnne actually read these reviews and take action to rectify the problems you are unhappy with. I originally posted an unfavorable one star review. Diego contacted me from the company and worked very hard to get me a refund on the item I paid for and didn’t receive. He bent over backwards to make sure I was happy. In the end the company actually has great customer service. Thank you Diego!

Perfect Chair was exactly as pictured and described, shipped very quickly and came with clear instructions. Very comfortable, can’t wait to buy another!

Good customer service Good customer service. I ordered a chair on April 10th, 10 days ago, and so far, no chair. It was nearly impossible to communicate with them. One customer service rep said 6 days until delivery and the next day another rep said 22-25 days. They keep giving me a link to a tracking web page but it rarely refreshes with updated information. I recently received a response from Sohnne customer service and I believe we have satisfactorily resolved the issues. The communication with them was professional and very productive!

My order of a Wegner Ox chair is yet to… My order of a Wegner Ox chair is yet to be delivered after 50 days (the promise was 3 days on the webb site). The price was miscalculated so that price + vat + transport did not equal the sum. When ordering internationally a high transport cost is added (which is not clear at the webb site before - it says free shipping).