Rey - best customer service ever Rey was fantastic! I had many questions about the coffee table I was buying and he was able to answer every question I had. I called multiple times and he always answered the phone within seconds. He is so knowledgeable and made me feel great about my purchase.

I am thrilled to have gone with Sohnne… I am thrilled to have gone with Sohnne to buy my Eames chair replica. I feared what I would get going with Amazon or Wayfair. It is as close to the real thing as you can get. This has immensely exceeded my expectations. The purchasing process was seamless and sales reps answered my questions promptly with regard to the leather used, shipping, etc. the chair came in two shipments. It was extremely easy to put together with clear and concise instructions. I had to have someone help me with one small part of the assembly (needed another set of hands to steady the back). The chair is not only gorgeous but it is the most comfortable! The leather is wonderful. I’ve wanted this piece of furniture fie for years but just couldn’t bring myself to spend $8-9k for the real thing. This purchase comes so so close for a fraction of the price. I will totally be buying more from Sohnne! You should too! You won’t regret it!

Good customer service Good customer service. I ordered a chair on April 10th, 10 days ago, and so far, no chair. It was nearly impossible to communicate with them. One customer service rep said 6 days until delivery and the next day another rep said 22-25 days. They keep giving me a link to a tracking web page but it rarely refreshes with updated information. I recently received a response from Sohnne customer service and I believe we have satisfactorily resolved the issues. The communication with them was professional and very productive!

Customer support helped when product wasn't up to par I have ordered 3 products from Sohnne, and the first two (Eames chair replica and Togo sofa) arrived in great condition, seem well-built, and looked just like the pictures in their catalog. I then ordered a Saarinen Tulip Dining Table Replica, and it was a disaster. The table top arrived shattered, and it didn't look anything like the marble in their website pics. However, with the help of Rey and Samuel in Sohnne customer service, I received a full refund for the purchase, and I will consider shopping with Sohnne in the future.

Excellent Service… Originally we had issues with trying to pay for the table online. This was resolved by going to the website. The table arrived in 2-3 days of ordering it. Super well packed! The table was in perfect condition but the color was lighter than expected. It still is a very nice piece of furniture. Lucy was able to communicate with me in a timely manner when I had questions. I appreciated her concise answers. I was very concerned about ordering online because we have been scammed in the past. I was relieved that everything went so smoothly and we received our table so quickly. We are very pleased with the service, communications and the product.