End results great customer service! The people at Sohnne actually read these reviews and take action to rectify the problems you are unhappy with. I originally posted an unfavorable one star review. Diego contacted me from the company and worked very hard to get me a refund on the item I paid for and didn’t receive. He bent over backwards to make sure I was happy. In the end the company actually has great customer service. Thank you Diego!

I’ve always wanted an Eames chair I’ve always wanted an Eames chair. I am not disappointed with the Sohnne replica. Gorgeous, comfortable (and it is becoming even more so with more use), and solidly engineered. The chair is expertly packed and shipped. Assembly was easy but Sohnne needs to update its instructions, too much guesswork regarding parts. I basically just “figured out” how to assemble it because the included instructions were worthless. Overall, I’m 100% satisfied (I just wish my sons would let me sit in it more).

Excellent Service… Originally we had issues with trying to pay for the table online. This was resolved by going to the website. The table arrived in 2-3 days of ordering it. Super well packed! The table was in perfect condition but the color was lighter than expected. It still is a very nice piece of furniture. Lucy was able to communicate with me in a timely manner when I had questions. I appreciated her concise answers. I was very concerned about ordering online because we have been scammed in the past. I was relieved that everything went so smoothly and we received our table so quickly. We are very pleased with the service, communications and the product.

amazing customer service Purchased an office chair that arrived inevitably did not look as well as I thought it would with my existing decor. Thomas, swiftly responded to my email and walked me through a seamless process to rectifying the matter and making sure I was satisfied with the final outcome. Thank you for a wonderful experience.

Order Concerns Addressed with Unexpected Refund I placed an order and paid for it immediately. After that, I didn't receive any updates about my order, which made me worried that I might have been scammed. Moreover, my emails inquiring about the shipping status went unanswered. Consequently, I sent another email requesting the cancellation of my order. To my surprise, my money was refunded, even though I had assumed it was lost.