I’ve always wanted an Eames chair I’ve always wanted an Eames chair. I am not disappointed with the Sohnne replica. Gorgeous, comfortable (and it is becoming even more so with more use), and solidly engineered. The chair is expertly packed and shipped. Assembly was easy but Sohnne needs to update its instructions, too much guesswork regarding parts. I basically just “figured out” how to assemble it because the included instructions were worthless. Overall, I’m 100% satisfied (I just wish my sons would let me sit in it more).

End results great customer service! The people at Sohnne actually read these reviews and take action to rectify the problems you are unhappy with. I originally posted an unfavorable one star review. Diego contacted me from the company and worked very hard to get me a refund on the item I paid for and didn’t receive. He bent over backwards to make sure I was happy. In the end the company actually has great customer service. Thank you Diego!

Good customer service Good customer service. I ordered a chair on April 10th, 10 days ago, and so far, no chair. It was nearly impossible to communicate with them. One customer service rep said 6 days until delivery and the next day another rep said 22-25 days. They keep giving me a link to a tracking web page but it rarely refreshes with updated information. I recently received a response from Sohnne customer service and I believe we have satisfactorily resolved the issues. The communication with them was professional and very productive!

Rey - best customer service ever Rey was fantastic! I had many questions about the coffee table I was buying and he was able to answer every question I had. I called multiple times and he always answered the phone within seconds. He is so knowledgeable and made me feel great about my purchase.

amazing customer service Purchased an office chair that arrived inevitably did not look as well as I thought it would with my existing decor. Thomas, swiftly responded to my email and walked me through a seamless process to rectifying the matter and making sure I was satisfied with the final outcome. Thank you for a wonderful experience.