Order Concerns Addressed with Unexpected Refund I placed an order and paid for it immediately. After that, I didn't receive any updates about my order, which made me worried that I might have been scammed. Moreover, my emails inquiring about the shipping status went unanswered. Consequently, I sent another email requesting the cancellation of my order. To my surprise, my money was refunded, even though I had assumed it was lost.

This Business is a Scam - Stay Away! I should have read reviews on this site before purchasing the Eames chair replica. All the negative reviews here pretty much echo my terrible experience with this business. All other positive reviews are simply FAKE. I ordered the chair October 19, 2023 and as of March 18 2024 I still have not received the chair! After many silly excuses and unfulfilled promises, I requested a refund, but to no avail. Customer support is simply a joke and this company is a SCAM. Save you money and look elsewhere! SCAM ALERT. March 19, 2024 Regarding the refund Sohnne is claiming, I would like to get some proof of this. I have checked my bank and credit card statements for the specified date and there is no refund. So, more lies?

Perfect Chair was exactly as pictured and described, shipped very quickly and came with clear instructions. Very comfortable, can’t wait to buy another!

I am thrilled to have gone with Sohnne… I am thrilled to have gone with Sohnne to buy my Eames chair replica. I feared what I would get going with Amazon or Wayfair. It is as close to the real thing as you can get. This has immensely exceeded my expectations. The purchasing process was seamless and sales reps answered my questions promptly with regard to the leather used, shipping, etc. the chair came in two shipments. It was extremely easy to put together with clear and concise instructions. I had to have someone help me with one small part of the assembly (needed another set of hands to steady the back). The chair is not only gorgeous but it is the most comfortable! The leather is wonderful. I’ve wanted this piece of furniture fie for years but just couldn’t bring myself to spend $8-9k for the real thing. This purchase comes so so close for a fraction of the price. I will totally be buying more from Sohnne! You should too! You won’t regret it!

Good customer service Good customer service. I ordered a chair on April 10th, 10 days ago, and so far, no chair. It was nearly impossible to communicate with them. One customer service rep said 6 days until delivery and the next day another rep said 22-25 days. They keep giving me a link to a tracking web page but it rarely refreshes with updated information. I recently received a response from Sohnne customer service and I believe we have satisfactorily resolved the issues. The communication with them was professional and very productive!