Would be Fisherman
GBExcellent Service… Originally we had issues with trying to pay for the table online. This was resolved by going to the website. The table arrived in 2-3 days of ordering it. Super well packed! The table was in perfect condition but the color was lighter than expected. It still is a very nice piece of furniture. Lucy was able to communicate with me in a timely manner when I had questions. I appreciated her concise answers. I was very concerned about ordering online because we have been scammed in the past. I was relieved that everything went so smoothly and we received our table so quickly. We are very pleased with the service, communications and the product.
Michael
GBI’ve always wanted an Eames chair I’ve always wanted an Eames chair. I am not disappointed with the Sohnne replica. Gorgeous, comfortable (and it is becoming even more so with more use), and solidly engineered. The chair is expertly packed and shipped. Assembly was easy but Sohnne needs to update its instructions, too much guesswork regarding parts. I basically just “figured out” how to assemble it because the included instructions were worthless. Overall, I’m 100% satisfied (I just wish my sons would let me sit in it more).
Marla Wise
GBEnd results great customer service! The people at Sohnne actually read these reviews and take action to rectify the problems you are unhappy with. I originally posted an unfavorable one star review. Diego contacted me from the company and worked very hard to get me a refund on the item I paid for and didn’t receive. He bent over backwards to make sure I was happy. In the end the company actually has great customer service. Thank you Diego!
Angela
GBGreat quality, amazing value Purchased the eames chair from sohnne last week. The chair arrived within a week (we live in NYC) and the quality is excellent. Seems almost impossible to catch any differences vs the original. There were some issues with shipping as the screws were missing but customer service sent them asap after we emailed them. Generally very happy with the experience.
Saoirse Paisley
GBCustomer support helped when product wasn't up to par I have ordered 3 products from Sohnne, and the first two (Eames chair replica and Togo sofa) arrived in great condition, seem well-built, and looked just like the pictures in their catalog. I then ordered a Saarinen Tulip Dining Table Replica, and it was a disaster. The table top arrived shattered, and it didn't look anything like the marble in their website pics. However, with the help of Rey and Samuel in Sohnne customer service, I received a full refund for the purchase, and I will consider shopping with Sohnne in the future.