Item not received, no reply to e-mails I ordered some biltong from the ethicalcommunity website from a firm called van der merwe. Nothing has arrived, no e-mails have been answered from either ethicalcommunity.com or vandermerwebiltong.com. I know it was only £29.50 but surely that's not the point. Never again.

Very bad, product not provided but money taken - beware!! Paid for product (box of lip salves) and waited - after chasing several times, eventually advised product not available even though funds taken ! Also following registration on ethical website starting getting a stream of communication that was clearly just junk mail (not ethical) and also offers of services that were definitely not ethical and of a sexual nature. Will never try to shop there/ via site again. Avoid at all costs. Feb 2012

Absolutely rubbish-would not use again! Will not use again as I have not received my order after 15 days but the money went out 13 days ago. Have even sent 2 messages but still no one has replied. Not at all happy!

Needs better merchandising I've been looking for something like this for a while. Found some good stuff on there, but the merchandising needs to be better. Much of it could be using stronger guidelines for the shops on how to photograph (eg always against white). But crowdsourcing the most popular items would be interesting too.

Well this company statement is you can… Well this company statement is you can withdraw at any time well I am still waiting 3 months later they won’t talk to you on the phone or via email if you put money with this company don’t expect to get it back