Exela Technologies Digital Mailroom

Santa Monica, United States
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1.31
Based on 13 Reviews

5

7.69%

4

0.00%

3

0.00%

2

0.00%

1

92.31%
About Exela Technologies Digital Mailroom

Exela Technologies is a global leader in business process automation. Exela’s Digital Mailroom provides an end-to-end mail management solution that automatically processes, scans, and routes incoming documents, either on-site or at one of our many nationwide mail processing facilities. Set up business addresses coast to coast. See your mail online anywhere and anytime. Secure prestigious addresses at a fraction of the price of renting office space.

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Robert Bandy
GB

Billed for 7 Months, Never Received Mail Billed for 7 months and never received one scanned letter or 1 package. I received a letter notifying me a package was received from my bank and asking what I wanted the mailroom to do. I asked them to forward to package to my address on file, but after 6 months I never received a response from the mailroom and never received the package. I later sent a test letter to my mailbox and 5 weeks later still didn't get notified it was in the mailroom. I submitted an inquiry to technical support and after 2 weeks they responded "Still we have not received any response from mail room team. Hence close th ticket." I responded that my issue was not resolved and I paid for 7 months of service but didn't receive any mail and they still didn't respond. I tried to cancel the service but didn't receive a response. I had to switch billing cards to my CashApp card and just didn't load money on the card. Comprehensively disappointing.

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Anonymous
GB

Unprofessional and don't respond I have been trying to cancel this service for several months. They over charged me and never repaid me. I asked for a real address so that I could get business loans they stop responding. I am at my wits end. Do not I repeat do not use this for business purposes, they are unprofessional.

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RZ
DE

Scam company Scam company. Avoid investing in this company, otherwise you lose your money because they use the investors as a bank to compensate their debts and expenses. Meanwhile they closed the comments on twitter to avoid being blamed by the angry investors.

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Edward Pearce
GB

Pathetic service for UK probate Pathetic service for UK probate, have a straightforward, uncontested, no tax to pay will. Already lost one buyer of deceased house due to these clowns delay in the simplest task. Take away their probate contract now.

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Sofia
GB

A total joke A total joke. Zero UI. Terrible Customer service. I send them a video to help with their UI. They made it worse. Shady company. Called the corporate number. I think it's a sham operation.

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