Absolutely horrible customer experience… Absolutely horrible customer experience and support. Dealing with them has been a nightmare steer clear. The flow and process to take my credit card and money was great (obviously), then when their notary couldn't actually notarize my document and had to reschedule...then double charged me...then their support spammed me with 20+ irrelevant messages none of which helped resolve my issue... Need I say more?

A total joke A total joke. Zero UI. Terrible Customer service. I send them a video to help with their UI. They made it worse. Shady company. Called the corporate number. I think it's a sham operation.

Beware of this company...Warning!! Warning!! Warning!! I signed up for annual plan and did not get a chance to receive mail. I needed to make a mailbox change of facility location due to the google search showing alert for suspicious Credit Service operating at street address for the initial location but did not know things moved at a snail's pace. I give them 1 stars not because it was just slow but I said at the outset I was on a short timeline to get virtual mail business address but when I requested change I was lead to believe it would take a week at most to make the change..instead it took 4 weeks to complete. The cancellation request took an additional week to process. Customer service was never rude and they were professional in all emails & phone communications but I was really disappointed in their pace (they are scary slow) and there was no effort to refund me for dissatisfaction in their start and a 1-year service unused.