Beware of this company...Warning!! Warning!! Warning!! I signed up for annual plan and did not get a chance to receive mail. I needed to make a mailbox change of facility location due to the google search showing alert for suspicious Credit Service operating at street address for the initial location but did not know things moved at a snail's pace. I give them 1 stars not because it was just slow but I said at the outset I was on a short timeline to get virtual mail business address but when I requested change I was lead to believe it would take a week at most to make the change..instead it took 4 weeks to complete. The cancellation request took an additional week to process. Customer service was never rude and they were professional in all emails & phone communications but I was really disappointed in their pace (they are scary slow) and there was no effort to refund me for dissatisfaction in their start and a 1-year service unused.

Unprofessional and don't respond I have been trying to cancel this service for several months. They over charged me and never repaid me. I asked for a real address so that I could get business loans they stop responding. I am at my wits end. Do not I repeat do not use this for business purposes, they are unprofessional.

COMPLETELY USELESS COMPLETELY USELESS. DO NOT USE THIS SERVICE. IT MIGHT AS WELL BE A SCAM. They don't contact you when you try to ask about WHERE your mail is.. they literally will not respond. It's disgusting and should be illegal.

This is probably one of the worst… This is probably one of the worst experiences I've ever had with ANY company. They have NO IDEA what they are doing. I've wasted many months, many dollars, and hundreds of hours cleaning up the mess they have made with my mail situation. DO NOT TRUST THEM.

Scam company Scam company. Avoid investing in this company, otherwise you lose your money because they use the investors as a bank to compensate their debts and expenses. Meanwhile they closed the comments on twitter to avoid being blamed by the angry investors.