Mario K
GBReceived item damaged Received item damaged. Box was damaged but taped with duck tape and the package was resealed. Asked for a refund but still having problems returning . I put the desk together but the desk is made cheap and once build it is wobbly. Two weeks asking for refund going back and forth with email. First they wanted give me $40 discount then $60 and finally $100. I let them know I do not want discount since the package and items are damaged, still waiting for my refund. Update: after three weeks and numerous emails and calls finally I have received my refund.
Marci Floreal
GBBUYER BEWARE BUYER BEWARE! We ordered a desk and when it arrived it was scratched and parts broken. Have been trying for 12 weeks now to return the merchandise, but they will NOT pay for shipping even though their return policy clearly states they will. HORRIBLE customer service! Customer service is only available via email and they are never helpful. STAY AWAY!!! We are going to take about a $150 loss.
Diana de la Campa
GBDO NOT BUY FROM TRIBESIGNS DO NOT BUY FROM TRIBESIGNS. Items are poor quality and defective. Bought 3 items and all came with poor quality. Drilled holes missing. Cabinet drawers do not close. Purchased 2 desks. Holes would not align. Some holes weren’t drilled. Additionally purchased “matching file cabinet”. Different color from desks. Returned one of the three items. Seller is difficult to work with. Says they will send prepaid label and then doesn’t. Mandates us to re-assemble furniture. Then mandates us to pay for shipping up front. Shipping was $196. They were supposed to reimburse for furniture and shipping. Over $400. They received item on 8/22. And not a word from them and no refund whatsoever. They send inappropriate messages when communicating with them, “Help this little girl out!” Read the reviews. AVOID TRIBESIGNS!!!
RandolphLauren
GBLove the furniture and the ease of… Love the furniture and the ease of building all the items.
Matt
GBNon-existent Customer Service Inexpensive so you know the quality is not going to be amazing. But that is not the problem. The problem is zero customer service. Product arrived damaged and the company has not responded to any contact attempt. Cheap Chinese made furniture with non-existent customer service. Do Not do it, buy something better quality and more reputable.