Kathleen Greene
USBuyer Beware Buyer Beware! Tribesigns sells a supposed desk that is 35 inches tall. So unless you are over 6'2 tall your hands will be shoulder high on the desktop. Its counter height but they show it with a regular chair. Fraud! Customer service laughed at us and referred us to their customer service team in CHINA. We asked to cancel the rest of our undelivered order and they refused basically saying "too bad"
Ellen Lalicata
USDamaged and missing parts - no replacements sent - poor response from company I purchased a bookcase by Tribeware on Wayfair in December. It arrived damaged and with a missing part. I contacted the support team at Tribesign for replacement parts. They said they would ship them to me and they would arrive in 3-5 days. It’s been over a month and after several follow up emails and a phone call to their support team, I still have not received the replacement parts. My last follow up email went unanswered. Super frustrating to not get what you paid for and not receive the support promised. I will never buy from them again and would advise against it.
Matt
USNon-existent Customer Service Inexpensive so you know the quality is not going to be amazing. But that is not the problem. The problem is zero customer service. Product arrived damaged and the company has not responded to any contact attempt. Cheap Chinese made furniture with non-existent customer service. Do Not do it, buy something better quality and more reputable.
- Zito
USI ordered the wrong desk on Black… I ordered the wrong desk on Black Friday with a deal. It was already shipped, and made it all the way to my house. Customer service stayed in communication with me daily, offered to send the desk I wanted with a Black Friday sale even though it was expired, and fully refunded me including their shipping cost with out any hassel. I didn't get the correct desk yet, and so I did not get to see the quality of the desk but customer service is on point.
Diana de la Campa
USDO NOT BUY FROM TRIBESIGNS DO NOT BUY FROM TRIBESIGNS. Items are poor quality and defective. Bought 3 items and all came with poor quality. Drilled holes missing. Cabinet drawers do not close. Purchased 2 desks. Holes would not align. Some holes weren’t drilled. Additionally purchased “matching file cabinet”. Different color from desks. Returned one of the three items. Seller is difficult to work with. Says they will send prepaid label and then doesn’t. Mandates us to re-assemble furniture. Then mandates us to pay for shipping up front. Shipping was $196. They were supposed to reimburse for furniture and shipping. Over $400. They received item on 8/22. And not a word from them and no refund whatsoever. They send inappropriate messages when communicating with them, “Help this little girl out!” Read the reviews. AVOID TRIBESIGNS!!!