Have experienced Maison Orient recently… Have experienced Maison Orient recently and thaugh it was alright. Prices are average, products are match for their price. Nothing really wow-ing. The colllection is pretty standard, hardly anything new. Don’t you think the website looks outdated thoug?I don’t feel like the selecton is good enough, could have been much better.They had what I needed and service was pritty good however. Notch above avergae. Cant say the same for delivery, was very average. No particular issues but also no effort to make it a positive experience.All in all I woudn’t say deffinetly not bad, but unforchunately almost good.

Fight to return, still don't have my refund 3 months later I bought several headpieces to try for my upcoming wedding. It was a large order, totaling around $1500. I ended up keeping about $700 worth of the product. As others have mentioned, getting a return label was a headache and the person I chatted with tried to shame me for returning items as they were from a small business that would have to pay duties to get it back to them. As the website touts free returns, I fail to see how I have to justify my purchase. And again, I kept nearly $700! I finally was able to get a return label and was told the return would be processed when the items received their destination of NYC. This happened in October of 2023. I STILL have not received my money back, which is a large amount. Extremely shady I am having to fight for money back, had to fight to return something that had "free returns" advertised. I will NEVER use them again. I think they are shady, maybe understaffed, but shouldn't offer returns if they don't have the infrastructure to handle it.

perfect black handbag Even though shipping took longer than I anticipated, my package arrived in perfect condition. I absolutely love my DEMAKER building bag. It is exactly what I have been looking for. The perfect black bag that works from day to night!

Bad service Did not receive my order until two months after. Communication was really bad! If you cannot ship on time for whatever reasons you should communicate that to your customers! Had to chase up my order on various social channels whilst not receiving a reply!

Excellent customer service Excellent customer service! I needed help with a sold-out product and they immediately did restock it. Also, shipping was fast -considering they shipped it to the US. I would definitely buy from here in the future and highly recommend the website.