maisonorient.com

200 W 39th Street, 10018, New York, United States
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3.05
Based on 20 Reviews

5

40.00%

4

10.00%

3

5.00%

2

5.00%

1

40.00%
About maisonorient.com

World's most exciting fashion, accessories, home and beauty brands from the orient! Support local, sustainable brands by buying from Maison Orient!

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Zaina Alahbabi
QA

Its first time I order from your shop… Its first time I order from your shop and itd also last time , I ordered at 5 of may still my order not arrive and I contact alot no body answer me and tell me about my order .. i feel so bad of your dealing

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MDG
GB

Unable to reach customer service and return item. I bought a dress and an accessory online almost two weeks ago. I have yet to receive the accessory. I received the dress and want to return it. Five days ago, I emailed info at maisonorient dot com per their website return policy and no response yet. I called the customer service phone number listed on their website multiple times (1.646.592.7302) and each time I get a message that says the number cannot receive calls. Beware of this business, they seem to make it impossible to return items despite what their return policy states on their website. False and misleading. Follow up: Maison Orient responded after I posted this review and emailed me a return label. Appreciated their response so changing review from 1 to 3 stars. However unfortunately it still took posting this review for them to respond.

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Minerva Zermeno
GB

No less than expected. The item I received was true to its picture and description. It is always what I anticipate that will happen but not always the case. It was a gift for my daughter that was well received.

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Alin Yalcinkaya
GB

Excellent customer service Excellent customer service! I needed help with a sold-out product and they immediately did restock it. Also, shipping was fast -considering they shipped it to the US. I would definitely buy from here in the future and highly recommend the website.

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Hamilton Emilia
GB

MaisonOrient.com has been a great… MaisonOrient.com has been a great company to deal with. The staff is friendly and helpful, and they respond to queries quickly. There products are almost good quality and the prices are quite reasonable. My overall experince with them was pretty ordinary. I'm glad I chose them and would recommend them to others. there only one minor down side was that thier website is a litle confusing to naviagate - but I'm sure once you get used to it, it's not a problem. All and all, it's been a pleasant shopping experince.

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