Zero communication about timing ... There was no communication about timing of shipment. Something I ordered in November was not delivered for over 6 weeks. Email communications asking for timing were ignored. The product seems fine, but I would not count on getting anything from this company in any sort of expected timeline. It is extremely unlikely I will ever order from them again.

I am obsessed with this site! I am obsessed with this site! Everything I purchased so far is amazing. Not to mention customer service; they have been really terrific handling everything. The quality of the products I got is far beyond what I expected. Getting a ton of new things soon.

Great Ordered a beautiful choker necklace. Arrived well packaged and very quickly. It was gorgeous Good communication. Would buy through them again

I ordered a scarf off their website and… I ordered a scarf off their website and a month later had still not received it. Tried to reach out to customer service about it, never heard back from them.

Classic Well I can say that was my first time buying jewelry from maison Orient. I give it a 5 🌟 because the designs are unique and marvelous ✨️.