MaisonOrient.com has been a great… MaisonOrient.com has been a great company to deal with. The staff is friendly and helpful, and they respond to queries quickly. There products are almost good quality and the prices are quite reasonable. My overall experince with them was pretty ordinary. I'm glad I chose them and would recommend them to others. there only one minor down side was that thier website is a litle confusing to naviagate - but I'm sure once you get used to it, it's not a problem. All and all, it's been a pleasant shopping experince.

Zero communication about timing ... There was no communication about timing of shipment. Something I ordered in November was not delivered for over 6 weeks. Email communications asking for timing were ignored. The product seems fine, but I would not count on getting anything from this company in any sort of expected timeline. It is extremely unlikely I will ever order from them again.

I am obsessed with this site! I am obsessed with this site! Everything I purchased so far is amazing. Not to mention customer service; they have been really terrific handling everything. The quality of the products I got is far beyond what I expected. Getting a ton of new things soon.

Classic Well I can say that was my first time buying jewelry from maison Orient. I give it a 5 🌟 because the designs are unique and marvelous ✨️.

Overall good concept, but very poorly managed! I was excited to see a platform for designers to display unique styles and designs. But management of the platform is not up to the mark 1. The delivery time does not show on the website, so I cannot use it for buying gifts that are time sensitive. I bought 2 bags. one delivered in a week and the other took 3 weeks. 2. Communication is super slow- Takes almost weeks to get a response. 3. Refund process- Its a month now and still waiting on my refund for a returned bag.