Fight to return, still don't have my refund 3 months later I bought several headpieces to try for my upcoming wedding. It was a large order, totaling around $1500. I ended up keeping about $700 worth of the product. As others have mentioned, getting a return label was a headache and the person I chatted with tried to shame me for returning items as they were from a small business that would have to pay duties to get it back to them. As the website touts free returns, I fail to see how I have to justify my purchase. And again, I kept nearly $700! I finally was able to get a return label and was told the return would be processed when the items received their destination of NYC. This happened in October of 2023. I STILL have not received my money back, which is a large amount. Extremely shady I am having to fight for money back, had to fight to return something that had "free returns" advertised. I will NEVER use them again. I think they are shady, maybe understaffed, but shouldn't offer returns if they don't have the infrastructure to handle it.

perfect black handbag Even though shipping took longer than I anticipated, my package arrived in perfect condition. I absolutely love my DEMAKER building bag. It is exactly what I have been looking for. The perfect black bag that works from day to night!

Buyer Beware I've recently purchased a dress from your collection, and while it closely resembles the online images, the fit is quite problematic. The dress sits far too low, nearly below my bra line, making it unwearable. Considering I spent $1700 AUD on this piece with the intention of wearing it to my sister's wedding, my disappointment is immense. I've reached out five times for a return and yet to receive a response. I've also noticed several negative reviews which add to my concern. I sincerely hope the Maison Orient team can address this urgently. Order number: #2728 Adding to my previous review dated October 17th - I did manage to return the item, but I have not received a refund. The situation is quite perplexing. Would love to hear back from there team...

Just hoping for an email back Within receiving my 3 rings, I noticed one was wrong. I sent an email and haven’t gotten a response and since then one of the rings has turned black after I went swimming lmao overall pretty disappointing I was hoping just to get the original ring I wanted but now I’m really hoping for a refund but it’s not looking good since I can’t get an email back :))))

I am obsessed with this site! I am obsessed with this site! Everything I purchased so far is amazing. Not to mention customer service; they have been really terrific handling everything. The quality of the products I got is far beyond what I expected. Getting a ton of new things soon.