Madeleine Johnson
AUBuyer Beware I've recently purchased a dress from your collection, and while it closely resembles the online images, the fit is quite problematic. The dress sits far too low, nearly below my bra line, making it unwearable. Considering I spent $1700 AUD on this piece with the intention of wearing it to my sister's wedding, my disappointment is immense. I've reached out five times for a return and yet to receive a response. I've also noticed several negative reviews which add to my concern. I sincerely hope the Maison Orient team can address this urgently. Order number: #2728 Adding to my previous review dated October 17th - I did manage to return the item, but I have not received a refund. The situation is quite perplexing. Would love to hear back from there team...
Bellina Furtado
AEOverall good concept, but very poorly managed! I was excited to see a platform for designers to display unique styles and designs. But management of the platform is not up to the mark 1. The delivery time does not show on the website, so I cannot use it for buying gifts that are time sensitive. I bought 2 bags. one delivered in a week and the other took 3 weeks. 2. Communication is super slow- Takes almost weeks to get a response. 3. Refund process- Its a month now and still waiting on my refund for a returned bag.
Mariah Weil
GBI am obsessed with this site! I am obsessed with this site! Everything I purchased so far is amazing. Not to mention customer service; they have been really terrific handling everything. The quality of the products I got is far beyond what I expected. Getting a ton of new things soon.
Katja
GBBad service Did not receive my order until two months after. Communication was really bad! If you cannot ship on time for whatever reasons you should communicate that to your customers! Had to chase up my order on various social channels whilst not receiving a reply!
Michelle J
GBperfect black handbag Even though shipping took longer than I anticipated, my package arrived in perfect condition. I absolutely love my DEMAKER building bag. It is exactly what I have been looking for. The perfect black bag that works from day to night!