perfect black handbag Even though shipping took longer than I anticipated, my package arrived in perfect condition. I absolutely love my DEMAKER building bag. It is exactly what I have been looking for. The perfect black bag that works from day to night!

Zero communication about timing ... There was no communication about timing of shipment. Something I ordered in November was not delivered for over 6 weeks. Email communications asking for timing were ignored. The product seems fine, but I would not count on getting anything from this company in any sort of expected timeline. It is extremely unlikely I will ever order from them again.

Buyer Beware I've recently purchased a dress from your collection, and while it closely resembles the online images, the fit is quite problematic. The dress sits far too low, nearly below my bra line, making it unwearable. Considering I spent $1700 AUD on this piece with the intention of wearing it to my sister's wedding, my disappointment is immense. I've reached out five times for a return and yet to receive a response. I've also noticed several negative reviews which add to my concern. I sincerely hope the Maison Orient team can address this urgently. Order number: #2728 Adding to my previous review dated October 17th - I did manage to return the item, but I have not received a refund. The situation is quite perplexing. Would love to hear back from there team...

Just hoping for an email back Within receiving my 3 rings, I noticed one was wrong. I sent an email and haven’t gotten a response and since then one of the rings has turned black after I went swimming lmao overall pretty disappointing I was hoping just to get the original ring I wanted but now I’m really hoping for a refund but it’s not looking good since I can’t get an email back :))))

Unable to reach customer service and return item. I bought a dress and an accessory online almost two weeks ago. I have yet to receive the accessory. I received the dress and want to return it. Five days ago, I emailed info at maisonorient dot com per their website return policy and no response yet. I called the customer service phone number listed on their website multiple times (1.646.592.7302) and each time I get a message that says the number cannot receive calls. Beware of this business, they seem to make it impossible to return items despite what their return policy states on their website. False and misleading. Follow up: Maison Orient responded after I posted this review and emailed me a return label. Appreciated their response so changing review from 1 to 3 stars. However unfortunately it still took posting this review for them to respond.