MaisonOrient.com has been a great… MaisonOrient.com has been a great company to deal with. The staff is friendly and helpful, and they respond to queries quickly. There products are almost good quality and the prices are quite reasonable. My overall experince with them was pretty ordinary. I'm glad I chose them and would recommend them to others. there only one minor down side was that thier website is a litle confusing to naviagate - but I'm sure once you get used to it, it's not a problem. All and all, it's been a pleasant shopping experince.

Classic Well I can say that was my first time buying jewelry from maison Orient. I give it a 5 🌟 because the designs are unique and marvelous ✨️.

I am obsessed with this site! I am obsessed with this site! Everything I purchased so far is amazing. Not to mention customer service; they have been really terrific handling everything. The quality of the products I got is far beyond what I expected. Getting a ton of new things soon.

Fight to return, still don't have my refund 3 months later I bought several headpieces to try for my upcoming wedding. It was a large order, totaling around $1500. I ended up keeping about $700 worth of the product. As others have mentioned, getting a return label was a headache and the person I chatted with tried to shame me for returning items as they were from a small business that would have to pay duties to get it back to them. As the website touts free returns, I fail to see how I have to justify my purchase. And again, I kept nearly $700! I finally was able to get a return label and was told the return would be processed when the items received their destination of NYC. This happened in October of 2023. I STILL have not received my money back, which is a large amount. Extremely shady I am having to fight for money back, had to fight to return something that had "free returns" advertised. I will NEVER use them again. I think they are shady, maybe understaffed, but shouldn't offer returns if they don't have the infrastructure to handle it.

Its first time I order from your shop… Its first time I order from your shop and itd also last time , I ordered at 5 of may still my order not arrive and I contact alot no body answer me and tell me about my order .. i feel so bad of your dealing