I’ve been a Lashify fan for a couple of… I’ve been a Lashify fan for a couple of years now and I can only think that a lot of these negative reviews are either fake competitor reviews or folk with very little patience. I’ve had to customer service twice and both times they’ve gone way above and beyond with regards to the solution and the timescales. The product itself is absolutely top drawer, yes there are cheaper out there but ask yourself what do you deserve before putting inferior quality substances near your eyes!!

The Original DIY Lash Extension Lashify truly stands out with its effortless application process, diverse range of styles, and remarkable affordability when compared to traditional lash extensions. The ease of use makes achieving stunning lashes a breeze, while the variety of styles ensures there's something for everyone. Not to mention, the cost-effectiveness makes it a game-changer in the world of lash extensions. Overall, Lashify has revolutionized the lash industry with its innovative approach, making it a must-have for lash enthusiasts everywhere. I’m a verified Lashify customer and was not compensated or incentivized in any way for this honest review.

worst platform I have ever seen While I love the concept and the lash quality, the poor website makes me want to switch to another company. I have never witnessed a company be completely unable to create a user friendly site for a phone or app. For over 1.5 years there seems to be major bugs from the website just not loading, being unable to change the subscriptions to being unable to change address. I do not understand why a company of this caliber cannot figure out how to maintain a proper website. It looks like many other people have this same issue. If you dont feel like spending 30 minutes every time you try to alter your subscription box, I recommend choosing a different lash company.

Customer service was terrible from… Customer service was terrible from “Sophia”. I payed over 200 for lashes that I never received. FedEx and Lashify both say different things that don’t add up. The sarcastic tone when I was seeking help was so unprofessional. I guess it all comes down from the top as the CEO is nothing but RUDE in her live videos. Learn some customer service skills lady and stop acting like you are god.

Terrible Customer Service - and don't waste your money Terrible Customer Service - not only can you buy the $20 Falscara set from Kiss for the same effect (and actually with Kiss Overnight their lashes stayed on longer for me) but Lashify will not refund your money. Their words: "because you purchased the Control Kit during one of our sales, this order only qualifies for store credit. Kindly, Ana" Please note I paid $116! And if I don't like the product why would I want store credit?