Customer service was terrible from… Customer service was terrible from “Sophia”. I payed over 200 for lashes that I never received. FedEx and Lashify both say different things that don’t add up. The sarcastic tone when I was seeking help was so unprofessional. I guess it all comes down from the top as the CEO is nothing but RUDE in her live videos. Learn some customer service skills lady and stop acting like you are god.

Terrible Customer Service - and don't waste your money Terrible Customer Service - not only can you buy the $20 Falscara set from Kiss for the same effect (and actually with Kiss Overnight their lashes stayed on longer for me) but Lashify will not refund your money. Their words: "because you purchased the Control Kit during one of our sales, this order only qualifies for store credit. Kindly, Ana" Please note I paid $116! And if I don't like the product why would I want store credit?

Would not recommend Would not recommend. I received an email promoting a 50% discount on all items in the shop. I tried the code over 17 times, and the code would not work. I was making the purchase before the code was to expire, however, no one was in customer service, because it was later in the evening. I reached out to their customer service hotline, and they insisted that the WOULD NOT honor the code. I could understand if I never reached out, or attempted to purchase, when the code was not valid. But I reached out at the time I was having issues, while the code was still valid. Customer service sounded very condescending, and rude. I would strongly recommend not to do business with them. Especially reading the rest of the reviews on this site

Quality and ownership My biggest issue with the company is the owner . The way she treats people is so rude, extremely unprofessional. If you in there fb group and say your honest opinion and how you feel, you got throwing out of the group ! She is sewing a lot of other companies who also sell this type of lashes ! I tried lashify for a few month till I found a another amazing company and switched . Lashify lashes feel a little stiff and unnatural. There glue doesn’t last more than one day without reapplying or fixing corners . Stay away from this company , safe your money and go with a different company!

Purchased BONDAGE® EXTRA STRENGTH BOND… Purchased BONDAGE® EXTRA STRENGTH BOND WITH CHARCOFLEX® Had a reaction to the glue where my eyelid is swollen and feels very sore. The company don’t care and say reactions are uncommon. I’ve never had a reaction to any other lash glue, waste of money.