Tawnya Jean
GBTerrible Customer Service - and don't waste your money Terrible Customer Service - not only can you buy the $20 Falscara set from Kiss for the same effect (and actually with Kiss Overnight their lashes stayed on longer for me) but Lashify will not refund your money. Their words: "because you purchased the Control Kit during one of our sales, this order only qualifies for store credit. Kindly, Ana" Please note I paid $116! And if I don't like the product why would I want store credit?
Kirsty C
GBCompany going downhill.. does not care about UK customers I used to love Lashify until the CEO Sahara Lottie went on a rant about how ungrateful her UK customers were, telling us to take our business elsewhere! Rather than listening to her UK customers concerns, which were about a lack of communication and transparency, she just decided that we were not worth the stress! Honestly, avoid this company at all costs. If you want a UK equivalent try lovonlash! If you want to see watch the rant, it's posted on their Instagram page dated 7th December 2021 (not allowed to post the link here).
Jessica Lescarbeau
GBCustomer service was terrible from… Customer service was terrible from “Sophia”. I payed over 200 for lashes that I never received. FedEx and Lashify both say different things that don’t add up. The sarcastic tone when I was seeking help was so unprofessional. I guess it all comes down from the top as the CEO is nothing but RUDE in her live videos. Learn some customer service skills lady and stop acting like you are god.
Kip
GBThe owner is so incredibly rude The owner is so incredibly rude. Calls customers and people that inquire about the product “losers” “nobody’s that don’t do anything with their lives” when the ask simple questions. Absolutely will never buy from this company. Get some customer service and humanity training before you want to act so high and mighty.
Anke Ueckert
GBQuality and ownership My biggest issue with the company is the owner . The way she treats people is so rude, extremely unprofessional. If you in there fb group and say your honest opinion and how you feel, you got throwing out of the group ! She is sewing a lot of other companies who also sell this type of lashes ! I tried lashify for a few month till I found a another amazing company and switched . Lashify lashes feel a little stiff and unnatural. There glue doesn’t last more than one day without reapplying or fixing corners . Stay away from this company , safe your money and go with a different company!