Site is buggy and can't complete order I'm having LOTS of trouble with the website. The "free shipping on every order" that "never expires" that I'm supposed to have on "every order" with my X Membership won't apply to my cart with the button and the code that's listed "FREESTDX" is coming up as "invalid code." I tried to get help via the site's chat, but it disappeared when I went to grab a screenshot from another page on the Lashify site and now I can't get the chat to open at all...

Lacking Longevity Lashify lashes have a serious longevity issue and hope they will improve this, because I do like their products and the fact that I can do my own lashes. After just one hot shower (without wetting my lashes), the lashes start falling off even while using their Water Proof Sealer. Showering is part and parcel of daily life. This is a luxury product and I expect more staying power.

Customer service was terrible from… Customer service was terrible from “Sophia”. I payed over 200 for lashes that I never received. FedEx and Lashify both say different things that don’t add up. The sarcastic tone when I was seeking help was so unprofessional. I guess it all comes down from the top as the CEO is nothing but RUDE in her live videos. Learn some customer service skills lady and stop acting like you are god.

The Original DIY Lash Extension Lashify truly stands out with its effortless application process, diverse range of styles, and remarkable affordability when compared to traditional lash extensions. The ease of use makes achieving stunning lashes a breeze, while the variety of styles ensures there's something for everyone. Not to mention, the cost-effectiveness makes it a game-changer in the world of lash extensions. Overall, Lashify has revolutionized the lash industry with its innovative approach, making it a must-have for lash enthusiasts everywhere. I’m a verified Lashify customer and was not compensated or incentivized in any way for this honest review.

Terrible Customer Service - and don't waste your money Terrible Customer Service - not only can you buy the $20 Falscara set from Kiss for the same effect (and actually with Kiss Overnight their lashes stayed on longer for me) but Lashify will not refund your money. Their words: "because you purchased the Control Kit during one of our sales, this order only qualifies for store credit. Kindly, Ana" Please note I paid $116! And if I don't like the product why would I want store credit?