Terrible Customer Service - and don't waste your money Terrible Customer Service - not only can you buy the $20 Falscara set from Kiss for the same effect (and actually with Kiss Overnight their lashes stayed on longer for me) but Lashify will not refund your money. Their words: "because you purchased the Control Kit during one of our sales, this order only qualifies for store credit. Kindly, Ana" Please note I paid $116! And if I don't like the product why would I want store credit?

The owner is so incredibly rude The owner is so incredibly rude. Calls customers and people that inquire about the product “losers” “nobody’s that don’t do anything with their lives” when the ask simple questions. Absolutely will never buy from this company. Get some customer service and humanity training before you want to act so high and mighty.

Company going downhill.. does not care about UK customers I used to love Lashify until the CEO Sahara Lottie went on a rant about how ungrateful her UK customers were, telling us to take our business elsewhere! Rather than listening to her UK customers concerns, which were about a lack of communication and transparency, she just decided that we were not worth the stress! Honestly, avoid this company at all costs. If you want a UK equivalent try lovonlash! If you want to see watch the rant, it's posted on their Instagram page dated 7th December 2021 (not allowed to post the link here).

Customer service was terrible from… Customer service was terrible from “Sophia”. I payed over 200 for lashes that I never received. FedEx and Lashify both say different things that don’t add up. The sarcastic tone when I was seeking help was so unprofessional. I guess it all comes down from the top as the CEO is nothing but RUDE in her live videos. Learn some customer service skills lady and stop acting like you are god.

Owner is a complete disgrace Owner is a complete disgrace! Turned me off how she is rude to customers on Lashify private page and thinks she can get away with it just because she is CEO of the company. She basically encourages bullying! Better products that isn't way overpriced elsewhere! She claims that people stole the idea off her because she thinks she's some sort of genius. Absolute nonsense! It was around before her but she just had better marketing which is the only good praise I can give her. Her products & her disgusting attitude towards her customers aren't worth the cost and nothing to brag about. Don't waste your time & money!