Customer service was terrible from… Customer service was terrible from “Sophia”. I payed over 200 for lashes that I never received. FedEx and Lashify both say different things that don’t add up. The sarcastic tone when I was seeking help was so unprofessional. I guess it all comes down from the top as the CEO is nothing but RUDE in her live videos. Learn some customer service skills lady and stop acting like you are god.

Lashify is Perfection! OMG, DO I LOVE LASHIFY EYELASHES!!! For natura look try-A12, A14, easy application with-Starter Tool Kit, the right amount of added perfection to my eyes! Every Queen Needs To Try LASHIFY at least once so you can see what I mean. 💯🙌 ***I Did Not Get Paid For This Review nor Received Any Sort of Compensation*** RT

I’ve been a Lashify fan for a couple of… I’ve been a Lashify fan for a couple of years now and I can only think that a lot of these negative reviews are either fake competitor reviews or folk with very little patience. I’ve had to customer service twice and both times they’ve gone way above and beyond with regards to the solution and the timescales. The product itself is absolutely top drawer, yes there are cheaper out there but ask yourself what do you deserve before putting inferior quality substances near your eyes!!

Fabulous, just fabulous Fabulous. I am certain that anyone that left negative reviews either didn't review their return policy OR tried it once and didn't give it another shot. It took me a few tries to get application down but I had patience and now I wear them for 7 days! I will continue to purchase from this company 100%!!!! Their customer service team is reasonable and so helpful. There is a ton of great videos on their website if you need help applying as well.

Would not recommend Would not recommend. I received an email promoting a 50% discount on all items in the shop. I tried the code over 17 times, and the code would not work. I was making the purchase before the code was to expire, however, no one was in customer service, because it was later in the evening. I reached out to their customer service hotline, and they insisted that the WOULD NOT honor the code. I could understand if I never reached out, or attempted to purchase, when the code was not valid. But I reached out at the time I was having issues, while the code was still valid. Customer service sounded very condescending, and rude. I would strongly recommend not to do business with them. Especially reading the rest of the reviews on this site