Site is buggy and can't complete order I'm having LOTS of trouble with the website. The "free shipping on every order" that "never expires" that I'm supposed to have on "every order" with my X Membership won't apply to my cart with the button and the code that's listed "FREESTDX" is coming up as "invalid code." I tried to get help via the site's chat, but it disappeared when I went to grab a screenshot from another page on the Lashify site and now I can't get the chat to open at all...

Company going downhill.. does not care about UK customers I used to love Lashify until the CEO Sahara Lottie went on a rant about how ungrateful her UK customers were, telling us to take our business elsewhere! Rather than listening to her UK customers concerns, which were about a lack of communication and transparency, she just decided that we were not worth the stress! Honestly, avoid this company at all costs. If you want a UK equivalent try lovonlash! If you want to see watch the rant, it's posted on their Instagram page dated 7th December 2021 (not allowed to post the link here).

Love Lashify! I have been using Lashify for 2+ years now. I am not good at makeup and have never been able to successfully apply a strip lash before, but I can use Lashify, and I love it! It takes some time and patience to figure out placement and the appropriate amount of bond, but it’s an amazing system. Most orders are delivered without a hitch, and the company has quickly resolved any issues I’ve experienced. I’ve placed 3 orders in the past 2 months and gotten everything I ordered quickly and without issue.

Lashify is Perfection! OMG, DO I LOVE LASHIFY EYELASHES!!! For natura look try-A12, A14, easy application with-Starter Tool Kit, the right amount of added perfection to my eyes! Every Queen Needs To Try LASHIFY at least once so you can see what I mean. 💯🙌 ***I Did Not Get Paid For This Review nor Received Any Sort of Compensation*** RT

Customer service was terrible from… Customer service was terrible from “Sophia”. I payed over 200 for lashes that I never received. FedEx and Lashify both say different things that don’t add up. The sarcastic tone when I was seeking help was so unprofessional. I guess it all comes down from the top as the CEO is nothing but RUDE in her live videos. Learn some customer service skills lady and stop acting like you are god.