Terrible Customer Service - and don't waste your money Terrible Customer Service - not only can you buy the $20 Falscara set from Kiss for the same effect (and actually with Kiss Overnight their lashes stayed on longer for me) but Lashify will not refund your money. Their words: "because you purchased the Control Kit during one of our sales, this order only qualifies for store credit. Kindly, Ana" Please note I paid $116! And if I don't like the product why would I want store credit?

Owner is a complete disgrace Owner is a complete disgrace! Turned me off how she is rude to customers on Lashify private page and thinks she can get away with it just because she is CEO of the company. She basically encourages bullying! Better products that isn't way overpriced elsewhere! She claims that people stole the idea off her because she thinks she's some sort of genius. Absolute nonsense! It was around before her but she just had better marketing which is the only good praise I can give her. Her products & her disgusting attitude towards her customers aren't worth the cost and nothing to brag about. Don't waste your time & money!

Sahara Lotti is a GENIUS. Lashify is revolutionary!! Sahara Lotti the creator of this brand is honestly a modern day genius. This product speaks for itself and the customer support is always on point. The entire Lashify team is clearly passionate about the product and you can tell with the quality! So sad that there are dozens of knock-off copycat companies infringing on Lashify's IPs and trying to steal from a FEMALE owned and operated company! They have so many trolls working for copycats trying to submit fake reviews to discredit Lashify's incredible product. Ask anyone who's actually used Lashify's product versus a knock-off and it's obvious that there is simply no comparison for the real thing. Thank you Lashify for changing the game!!

I’ve been a Lashify fan for a couple of… I’ve been a Lashify fan for a couple of years now and I can only think that a lot of these negative reviews are either fake competitor reviews or folk with very little patience. I’ve had to customer service twice and both times they’ve gone way above and beyond with regards to the solution and the timescales. The product itself is absolutely top drawer, yes there are cheaper out there but ask yourself what do you deserve before putting inferior quality substances near your eyes!!

Would not recommend Would not recommend. I received an email promoting a 50% discount on all items in the shop. I tried the code over 17 times, and the code would not work. I was making the purchase before the code was to expire, however, no one was in customer service, because it was later in the evening. I reached out to their customer service hotline, and they insisted that the WOULD NOT honor the code. I could understand if I never reached out, or attempted to purchase, when the code was not valid. But I reached out at the time I was having issues, while the code was still valid. Customer service sounded very condescending, and rude. I would strongly recommend not to do business with them. Especially reading the rest of the reviews on this site