Customer service was terrible from… Customer service was terrible from “Sophia”. I payed over 200 for lashes that I never received. FedEx and Lashify both say different things that don’t add up. The sarcastic tone when I was seeking help was so unprofessional. I guess it all comes down from the top as the CEO is nothing but RUDE in her live videos. Learn some customer service skills lady and stop acting like you are god.

Lacking Longevity Lashify lashes have a serious longevity issue and hope they will improve this, because I do like their products and the fact that I can do my own lashes. After just one hot shower (without wetting my lashes), the lashes start falling off even while using their Water Proof Sealer. Showering is part and parcel of daily life. This is a luxury product and I expect more staying power.

The owner is so incredibly rude The owner is so incredibly rude. Calls customers and people that inquire about the product “losers” “nobody’s that don’t do anything with their lives” when the ask simple questions. Absolutely will never buy from this company. Get some customer service and humanity training before you want to act so high and mighty.

Sahara Lotti is a GENIUS. Lashify is revolutionary!! Sahara Lotti the creator of this brand is honestly a modern day genius. This product speaks for itself and the customer support is always on point. The entire Lashify team is clearly passionate about the product and you can tell with the quality! So sad that there are dozens of knock-off copycat companies infringing on Lashify's IPs and trying to steal from a FEMALE owned and operated company! They have so many trolls working for copycats trying to submit fake reviews to discredit Lashify's incredible product. Ask anyone who's actually used Lashify's product versus a knock-off and it's obvious that there is simply no comparison for the real thing. Thank you Lashify for changing the game!!

Fabulous, just fabulous Fabulous. I am certain that anyone that left negative reviews either didn't review their return policy OR tried it once and didn't give it another shot. It took me a few tries to get application down but I had patience and now I wear them for 7 days! I will continue to purchase from this company 100%!!!! Their customer service team is reasonable and so helpful. There is a ton of great videos on their website if you need help applying as well.