Sheryl
GBTop notch product, company and experience This company is fantastic. The entire experience is top notch from the lashes and bonds to the concierge. The quality of the lashes vary depending on type. The community of people are supportive. I’m proud to purchase a unique product from a strong female founder. The membership and subscriptions help lower the cost for customers that are brand advocates. You get what you pay for. I hope the company succeeds. It’s a fabulous product.
Steph
GBFabulous, just fabulous Fabulous. I am certain that anyone that left negative reviews either didn't review their return policy OR tried it once and didn't give it another shot. It took me a few tries to get application down but I had patience and now I wear them for 7 days! I will continue to purchase from this company 100%!!!! Their customer service team is reasonable and so helpful. There is a ton of great videos on their website if you need help applying as well.
Tawnya Jean
GBTerrible Customer Service - and don't waste your money Terrible Customer Service - not only can you buy the $20 Falscara set from Kiss for the same effect (and actually with Kiss Overnight their lashes stayed on longer for me) but Lashify will not refund your money. Their words: "because you purchased the Control Kit during one of our sales, this order only qualifies for store credit. Kindly, Ana" Please note I paid $116! And if I don't like the product why would I want store credit?
Desiree Maynes
GBWould not recommend Would not recommend. I received an email promoting a 50% discount on all items in the shop. I tried the code over 17 times, and the code would not work. I was making the purchase before the code was to expire, however, no one was in customer service, because it was later in the evening. I reached out to their customer service hotline, and they insisted that the WOULD NOT honor the code. I could understand if I never reached out, or attempted to purchase, when the code was not valid. But I reached out at the time I was having issues, while the code was still valid. Customer service sounded very condescending, and rude. I would strongly recommend not to do business with them. Especially reading the rest of the reviews on this site
Jessica Lescarbeau
GBCustomer service was terrible from… Customer service was terrible from “Sophia”. I payed over 200 for lashes that I never received. FedEx and Lashify both say different things that don’t add up. The sarcastic tone when I was seeking help was so unprofessional. I guess it all comes down from the top as the CEO is nothing but RUDE in her live videos. Learn some customer service skills lady and stop acting like you are god.