Terrible Customer Service - and don't waste your money Terrible Customer Service - not only can you buy the $20 Falscara set from Kiss for the same effect (and actually with Kiss Overnight their lashes stayed on longer for me) but Lashify will not refund your money. Their words: "because you purchased the Control Kit during one of our sales, this order only qualifies for store credit. Kindly, Ana" Please note I paid $116! And if I don't like the product why would I want store credit?

Customer for life I have been a Lashify customer for just about one year now. It has changed my life. The people who say they can’t achieve longevity are simply not trying the right methods. The help is there if needed and Lashify truly strives to make their customers happy. They have rules in place for a reason and too bad if they’re not going to be taken advantage of! I love this brand so much that I traveled from the east coast all the way to the new store on Melrose place in Cali. The employees were the most welcoming and kind people you’ll ever meet. I felt like family. They were easy to talk to and took such great care of me. I don’t know what it is about something so simple like eyelashes. But it makes a huge difference in my confidence and I will absolutely be a customer for life.

The owner is so incredibly rude The owner is so incredibly rude. Calls customers and people that inquire about the product “losers” “nobody’s that don’t do anything with their lives” when the ask simple questions. Absolutely will never buy from this company. Get some customer service and humanity training before you want to act so high and mighty.

Owner is a complete disgrace Owner is a complete disgrace! Turned me off how she is rude to customers on Lashify private page and thinks she can get away with it just because she is CEO of the company. She basically encourages bullying! Better products that isn't way overpriced elsewhere! She claims that people stole the idea off her because she thinks she's some sort of genius. Absolute nonsense! It was around before her but she just had better marketing which is the only good praise I can give her. Her products & her disgusting attitude towards her customers aren't worth the cost and nothing to brag about. Don't waste your time & money!

Would not recommend Would not recommend. I received an email promoting a 50% discount on all items in the shop. I tried the code over 17 times, and the code would not work. I was making the purchase before the code was to expire, however, no one was in customer service, because it was later in the evening. I reached out to their customer service hotline, and they insisted that the WOULD NOT honor the code. I could understand if I never reached out, or attempted to purchase, when the code was not valid. But I reached out at the time I was having issues, while the code was still valid. Customer service sounded very condescending, and rude. I would strongly recommend not to do business with them. Especially reading the rest of the reviews on this site