Company going downhill.. does not care about UK customers I used to love Lashify until the CEO Sahara Lottie went on a rant about how ungrateful her UK customers were, telling us to take our business elsewhere! Rather than listening to her UK customers concerns, which were about a lack of communication and transparency, she just decided that we were not worth the stress! Honestly, avoid this company at all costs. If you want a UK equivalent try lovonlash! If you want to see watch the rant, it's posted on their Instagram page dated 7th December 2021 (not allowed to post the link here).

Love Lashify! I have been using Lashify for 2+ years now. I am not good at makeup and have never been able to successfully apply a strip lash before, but I can use Lashify, and I love it! It takes some time and patience to figure out placement and the appropriate amount of bond, but it’s an amazing system. Most orders are delivered without a hitch, and the company has quickly resolved any issues I’ve experienced. I’ve placed 3 orders in the past 2 months and gotten everything I ordered quickly and without issue.

Top notch product, company and experience This company is fantastic. The entire experience is top notch from the lashes and bonds to the concierge. The quality of the lashes vary depending on type. The community of people are supportive. I’m proud to purchase a unique product from a strong female founder. The membership and subscriptions help lower the cost for customers that are brand advocates. You get what you pay for. I hope the company succeeds. It’s a fabulous product.

Customer service was terrible from… Customer service was terrible from “Sophia”. I payed over 200 for lashes that I never received. FedEx and Lashify both say different things that don’t add up. The sarcastic tone when I was seeking help was so unprofessional. I guess it all comes down from the top as the CEO is nothing but RUDE in her live videos. Learn some customer service skills lady and stop acting like you are god.

Would not recommend Would not recommend. I received an email promoting a 50% discount on all items in the shop. I tried the code over 17 times, and the code would not work. I was making the purchase before the code was to expire, however, no one was in customer service, because it was later in the evening. I reached out to their customer service hotline, and they insisted that the WOULD NOT honor the code. I could understand if I never reached out, or attempted to purchase, when the code was not valid. But I reached out at the time I was having issues, while the code was still valid. Customer service sounded very condescending, and rude. I would strongly recommend not to do business with them. Especially reading the rest of the reviews on this site