Company going downhill.. does not care about UK customers I used to love Lashify until the CEO Sahara Lottie went on a rant about how ungrateful her UK customers were, telling us to take our business elsewhere! Rather than listening to her UK customers concerns, which were about a lack of communication and transparency, she just decided that we were not worth the stress! Honestly, avoid this company at all costs. If you want a UK equivalent try lovonlash! If you want to see watch the rant, it's posted on their Instagram page dated 7th December 2021 (not allowed to post the link here).

Customer service was terrible from… Customer service was terrible from “Sophia”. I payed over 200 for lashes that I never received. FedEx and Lashify both say different things that don’t add up. The sarcastic tone when I was seeking help was so unprofessional. I guess it all comes down from the top as the CEO is nothing but RUDE in her live videos. Learn some customer service skills lady and stop acting like you are god.

Love love love Love love love. Stopped getting lash extensions. So much faster, easier and healthier for my lashes. However at the beginning it took me a few attempts to get it right which is off putting due to the cost of lashes. But absolutely worth it.

Owner is a complete disgrace Owner is a complete disgrace! Turned me off how she is rude to customers on Lashify private page and thinks she can get away with it just because she is CEO of the company. She basically encourages bullying! Better products that isn't way overpriced elsewhere! She claims that people stole the idea off her because she thinks she's some sort of genius. Absolute nonsense! It was around before her but she just had better marketing which is the only good praise I can give her. Her products & her disgusting attitude towards her customers aren't worth the cost and nothing to brag about. Don't waste your time & money!

I’ve been a Lashify fan for a couple of… I’ve been a Lashify fan for a couple of years now and I can only think that a lot of these negative reviews are either fake competitor reviews or folk with very little patience. I’ve had to customer service twice and both times they’ve gone way above and beyond with regards to the solution and the timescales. The product itself is absolutely top drawer, yes there are cheaper out there but ask yourself what do you deserve before putting inferior quality substances near your eyes!!