Tawnya Jean
GBTerrible Customer Service - and don't waste your money Terrible Customer Service - not only can you buy the $20 Falscara set from Kiss for the same effect (and actually with Kiss Overnight their lashes stayed on longer for me) but Lashify will not refund your money. Their words: "because you purchased the Control Kit during one of our sales, this order only qualifies for store credit. Kindly, Ana" Please note I paid $116! And if I don't like the product why would I want store credit?
Johanna
GBLacking Longevity Lashify lashes have a serious longevity issue and hope they will improve this, because I do like their products and the fact that I can do my own lashes. After just one hot shower (without wetting my lashes), the lashes start falling off even while using their Water Proof Sealer. Showering is part and parcel of daily life. This is a luxury product and I expect more staying power.
Kirsty C
GBCompany going downhill.. does not care about UK customers I used to love Lashify until the CEO Sahara Lottie went on a rant about how ungrateful her UK customers were, telling us to take our business elsewhere! Rather than listening to her UK customers concerns, which were about a lack of communication and transparency, she just decided that we were not worth the stress! Honestly, avoid this company at all costs. If you want a UK equivalent try lovonlash! If you want to see watch the rant, it's posted on their Instagram page dated 7th December 2021 (not allowed to post the link here).
Anke Ueckert
GBQuality and ownership My biggest issue with the company is the owner . The way she treats people is so rude, extremely unprofessional. If you in there fb group and say your honest opinion and how you feel, you got throwing out of the group ! She is sewing a lot of other companies who also sell this type of lashes ! I tried lashify for a few month till I found a another amazing company and switched . Lashify lashes feel a little stiff and unnatural. There glue doesn’t last more than one day without reapplying or fixing corners . Stay away from this company , safe your money and go with a different company!
Desiree Maynes
GBWould not recommend Would not recommend. I received an email promoting a 50% discount on all items in the shop. I tried the code over 17 times, and the code would not work. I was making the purchase before the code was to expire, however, no one was in customer service, because it was later in the evening. I reached out to their customer service hotline, and they insisted that the WOULD NOT honor the code. I could understand if I never reached out, or attempted to purchase, when the code was not valid. But I reached out at the time I was having issues, while the code was still valid. Customer service sounded very condescending, and rude. I would strongly recommend not to do business with them. Especially reading the rest of the reviews on this site