worst platform I have ever seen While I love the concept and the lash quality, the poor website makes me want to switch to another company. I have never witnessed a company be completely unable to create a user friendly site for a phone or app. For over 1.5 years there seems to be major bugs from the website just not loading, being unable to change the subscriptions to being unable to change address. I do not understand why a company of this caliber cannot figure out how to maintain a proper website. It looks like many other people have this same issue. If you dont feel like spending 30 minutes every time you try to alter your subscription box, I recommend choosing a different lash company.

Love love love Love love love. Stopped getting lash extensions. So much faster, easier and healthier for my lashes. However at the beginning it took me a few attempts to get it right which is off putting due to the cost of lashes. But absolutely worth it.

Site is buggy and can't complete order I'm having LOTS of trouble with the website. The "free shipping on every order" that "never expires" that I'm supposed to have on "every order" with my X Membership won't apply to my cart with the button and the code that's listed "FREESTDX" is coming up as "invalid code." I tried to get help via the site's chat, but it disappeared when I went to grab a screenshot from another page on the Lashify site and now I can't get the chat to open at all...

Lacking Longevity Lashify lashes have a serious longevity issue and hope they will improve this, because I do like their products and the fact that I can do my own lashes. After just one hot shower (without wetting my lashes), the lashes start falling off even while using their Water Proof Sealer. Showering is part and parcel of daily life. This is a luxury product and I expect more staying power.

Company going downhill.. does not care about UK customers I used to love Lashify until the CEO Sahara Lottie went on a rant about how ungrateful her UK customers were, telling us to take our business elsewhere! Rather than listening to her UK customers concerns, which were about a lack of communication and transparency, she just decided that we were not worth the stress! Honestly, avoid this company at all costs. If you want a UK equivalent try lovonlash! If you want to see watch the rant, it's posted on their Instagram page dated 7th December 2021 (not allowed to post the link here).