worst platform I have ever seen While I love the concept and the lash quality, the poor website makes me want to switch to another company. I have never witnessed a company be completely unable to create a user friendly site for a phone or app. For over 1.5 years there seems to be major bugs from the website just not loading, being unable to change the subscriptions to being unable to change address. I do not understand why a company of this caliber cannot figure out how to maintain a proper website. It looks like many other people have this same issue. If you dont feel like spending 30 minutes every time you try to alter your subscription box, I recommend choosing a different lash company.

Customer for life I have been a Lashify customer for just about one year now. It has changed my life. The people who say they can’t achieve longevity are simply not trying the right methods. The help is there if needed and Lashify truly strives to make their customers happy. They have rules in place for a reason and too bad if they’re not going to be taken advantage of! I love this brand so much that I traveled from the east coast all the way to the new store on Melrose place in Cali. The employees were the most welcoming and kind people you’ll ever meet. I felt like family. They were easy to talk to and took such great care of me. I don’t know what it is about something so simple like eyelashes. But it makes a huge difference in my confidence and I will absolutely be a customer for life.

Top notch product, company and experience This company is fantastic. The entire experience is top notch from the lashes and bonds to the concierge. The quality of the lashes vary depending on type. The community of people are supportive. I’m proud to purchase a unique product from a strong female founder. The membership and subscriptions help lower the cost for customers that are brand advocates. You get what you pay for. I hope the company succeeds. It’s a fabulous product.

Company going downhill.. does not care about UK customers I used to love Lashify until the CEO Sahara Lottie went on a rant about how ungrateful her UK customers were, telling us to take our business elsewhere! Rather than listening to her UK customers concerns, which were about a lack of communication and transparency, she just decided that we were not worth the stress! Honestly, avoid this company at all costs. If you want a UK equivalent try lovonlash! If you want to see watch the rant, it's posted on their Instagram page dated 7th December 2021 (not allowed to post the link here).

Site is buggy and can't complete order I'm having LOTS of trouble with the website. The "free shipping on every order" that "never expires" that I'm supposed to have on "every order" with my X Membership won't apply to my cart with the button and the code that's listed "FREESTDX" is coming up as "invalid code." I tried to get help via the site's chat, but it disappeared when I went to grab a screenshot from another page on the Lashify site and now I can't get the chat to open at all...