Sublime service I wanted to cancel my subscription, but it was already automatically paid for. Fast, friendly answer from the helpdesk, with the notification that they refunded my money. Thanks Franco from StoryBlocks! Furthermore, platform itself is good, a lot of footage and options. Reason why i wanted to cancel the subscription is because i stopped doing the thing i needed any footage for.

Franco is the best. Franco, the person who helped me, was effective and solved my problem extremely quickly—10/10 customer support.

I had accidentally subscribed for a… I had accidentally subscribed for a year rather than the monthly payments and wiped my bank account out. As a mother of 3 teens this was a scary experience. Franco was so helpful and got me switched to monthly right away and issued me a refund. I am so thankful for the quick, easy transaction.

Great experience The customer service agent that helped me, Franco, was awesome. I've been very happy with this service, and he just made me an extremely happy customer. Thanks so much Franco!

Best customer service Best customer service. Beau from customer service was the one assigned to help out with the issue we had. He was very nice and professional and cant ask more than that. Issue was resolved and after talking with support I felt like I would renew my subscription because customer service is my main concern in most situation.