Prompt and Efficient Service at a Reasonable Price I am greatly impressed with the service rendered by Captivate in response to my recent order. Not only was the order filled promptly and correctly but the packaging was compact and efficient in every respect. I will certainly direct all my future orders for replacement cartridges to Captivate. Richard A. Roos

Won't buy ink anywhere else Fast shipping and great customer servive. Emailed them bc I was unsure about my order. I received a reply very quickly. They were very helpful. I also love the pens! My very picky hp printer accepted the cartridges without a problem.

Excellent product Excellent product. Cartridges work smoothly and no complaint from the printer for not being genuine ones.

Unbelievable I am in awe over my whole experience. From the moment that an customer service agent offered to assist me to the what seemed like next day delivery. My whole experience was great. Just so happens that I was going to order another cartridge of ink today then I noticed your email. This is what great customer service is. When you already know what the customer needs and is expecting it makes it a WOW experience. Thank you for the opportunity to give this review and also the opportunity to say, Thanks again.

Excellent customer service! My package was somehow marked RTS (Return to Sender) because the temporary USPS mail delivery person failed to find the correct suite in my office building. Captivate Ink's customer service representative (via Chat) tracked my package and then promised to redeliver to my home address without additional shipping charges. It arrived at my home a few days later (priority mail). That is customer service that cannot be beat. Will definitely order from Captibvate Ink in the future.