If you're looking something that's your kind of special... A great place to find scents you can barely articulate. Many people need a little extra help in identifying smells, and when you're going by a description only it helps to read community comments. One person may smell almonds, another might smell licorice, so it's always a good idea to start out with a sniffie or a small vial to check the scent. I make small batches of soap, and the half ounce is plenty for my needs. I can't vouch for consistency over the years, but I can find more of the weird scents I want in one place than through other suppliers. Just about one stop shopping.

I’ve been purchasing from this company… I’ve been purchasing from this company for a couple of years. In times past I’ve received exactly what I’ve ordered; unfortunately, my past two orders have not been at the concentrated levels as times past. The first time it happened, they kindly contacted me and sent another. When my last order wasn’t at the concentrated levels, I was again disappointed. Just didn’t want to go through taking off time from work to go to the post office again. Their products are good if they ship exactly what you ordered.

They never answered my email They never answered my email, so I can't comment of their actual customer service, just their lack of it. The scents are super weak for being the ultra, that I can't use them in soap. I won't ever buy from them again, I'm extremely dissatisfied and disappointed. Now, if you would like to discuss this issue, feel free to email me.

My first order for my business wasn't a… My first order for my business wasn't a large one, but the most important items were missing & shipped later. Then after repeated calls I've never been able to catch someone on the phone to talk to about doing more business. Disappointing because my company really would have loved to use them as a supplier, but I'm choosing to use others instead.

Bad customer service Bad customer service. My order was incorrect when it came to my free samples