They never answered my email They never answered my email, so I can't comment of their actual customer service, just their lack of it. The scents are super weak for being the ultra, that I can't use them in soap. I won't ever buy from them again, I'm extremely dissatisfied and disappointed. Now, if you would like to discuss this issue, feel free to email me.

Didn't even smell close Didn't even smell close. Wasted money. Disappointing because I've ordered the same thing before and it was much better.

Cheap smelling oils I will start with the good. Website was easy to navigate, order was shipped promptly and packaged well. The oils themselves were not good at all. This was disappointing since I read so many good reviews about the oils sold. I ordered mainly citrus type smells, they either smelled like lemon furniture polish or just a vague chemical fruit smell. Overall it smelled cheaply made and these oils were not inexpensive by any means. Retrospectively, I should have order small samples and saved myself the money. This order was a real bummer, I had high hopes.

Very slow processing and shipping Very slow processing and shipping, it took 2 weeks for me to get my order. Also the scents were not as expected, nothing like the actual scent of the fragrance.

I WOULD NOT RECOMMEND THEM... I WOULD NOT RECOMMEND THEM.... I've followed them for many years assuming based on their website that their inventory would be top notch.... NOT THE CASE I have a product line and something told me, before placing a large order to order some samples as a regular customer. I'm glad I did. The samples I've ordered from them were all fragrances that I've ordered and worn for many many years including the natural color, I know the smell and what it should look like.... Even diluted.... What they sent to me was ALL WHITE LIQUID WITH ALMOST NO SMELL..... They cut the oils sooooo bad that you can't even smell them much less the NATURAL COLOR ..... such as the sandalwood I chose as one..... ALL MY LIFE AND I'M 54.... The color has always been a dark amber color and that is after being cut by the carrier oil.... It came to pure white and I instantly knew that they had cut it sooooo much that it had no fragrance.... So I tried to give them the benefit of the doubt and went to a synthetic fragrance which it normally comes pink..... as long as I've ever worn it...... AGAIN IT CAME COMPLETELY CLEAR.... I already knew it would not have any smell because it looked identical to the others and sure enough you could even smell it. I put my nose sooo close to smell that I mistakenly put my nose tip in the oil and still barely a hint.... CAN YOU IMAGINE HAD I PLACED MY LARGE ORDER AND THEY SENT ME THAT.... I know they have different levels but it should NEVER COME WITHOUT ANY SMELL.... YES I CALLED CONTACTED CUSTOMER SERVICE AND WAS TOLD TO CALL THE OFFICE...... TO THIS DATE.... AFTER SEVERAL VM I NEVER GOT A RESPONSE SO HAD I ORDERED LARGE.... I WOULD HAVE BEEN STUCK WITH A BUNCH OF CARRIER OILS WITHOUT FRAGRANCE FOR MY PRODUCTS..... DO NOT MAKE A MISTAKE AND ORDER.... I Think they are low quality and I wouldn't recommend and the customer service is non existent and they DO NOT REPLY.... I'm sure had I told them that I was prepared to make over $1500 order my service would have been great but I wanted to see the quality of their service for the average everyday person showing me that all my future purchases would be great big or small but that wasn't the case. I found what I needed on etsy and google so I'd recommend them and leave this company and their clear carrier oils alone.... #PeaceAndBlessings